Comprehensive Support From Bailoy

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Comprehensive Support From Bailoy: Broad range of services and training available to GTI customers

As well as designing, manufacturing and now distributing irrigation control systems, Bailoy offers customers a whole host of services and training to ensure the smooth and optimised running of their products.

Support services are available from Bailoy in three forms: consultancy, telephone or remote access, and onsite. Bailoy managing director, Adam Lovejoy, says: “Our comprehensive support services ensure smooth, cost effective running of Bailoy irrigation systems and can be arranged direct or through contractors.”

A consultation includes an audit of your GTI control system for improving water efficiency and reducing running costs, during which Bailoy evaluates and advises on how to improve irrigation run times, hydraulic flow and water management.

For customers requiring immediate help, telephone and remote support is the fastest service available. This enables Bailoy support staff to control your computer to affect changes including software and mapping upgrades, as well as amendments and optimisation for the latter. As for databases, they can be adjusted, optimised, recovered and reinstalled and even backed-up remotely.

All of the above can be achieved onsite, with the addition of software reinstallation, mapping installations, computer upgrades and replacements, and data survey and collection.

Bailoy also boasts bespoke irrigation courses. These can be tailored to all levels and take place at a time and place convenient to the customer, whether that be their premises, Bailoy’s office near Heathrow or at national group training seminars at various UK locations.

There are Beginner or Advanced Level courses, to enhance your knowledge of how to use your GTI system on a day-to-day basis, courses on how key irrigation system components work together, so there is a better understanding of how changing a component may impact on the rest of the system, and, finally, to learn how to best maintain these key components there is the Maintaining your Irrigation System course.

Organising training or support is only an email or phone call away. Contact info@bailoy.com or 0208 897 0125 to find out more.

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