November 15, 2021 - Turf Matters

Turf Tank expands UK Service Team: Danish robotics company, Turf Tank is expanding their UK customer service team with the appointment of Liam Pindred as UK Sales and Service Support Specialist.

With demand for the Turf Tank One robotic line-marker increasing in the UK, the company wants to continue their investment in the sales and support team. The appointment of Liam adds a very experienced industry professional to the group.

Turf Tank expands UK Service Team

After completing an apprenticeship in mechanical engineering, Liam joined Reesink Turf Care as a Service Engineer and progressed to Service Technician before a three-year spell as Service Manager for East Anglia.

Liam’s technical and industry knowledge will be invaluable to Turf Tank as they continue to grow and expand their service offering in the UK market. For Liam, it is an opportunity to join a young a company where he can be a part of the process for growth and use his experience to shape the service department.

“Turf Tank is a growing company with big plans, and that is what drew me towards this job,” Liam explains. “Their team is extremely enthusiastic with ambitious ideas for the UK. They want to grow in the market and have a plan in place to achieve it. It is exciting for me to be a part of that at this stage where we can work to shape the service and support that Turf Tank offers customers going forward.

“I’ve spent considerable time in Denmark for my training, where I was introduced to the company and how the business operates. I was also shown the robot and how to use it, gaining valuable experience seeing it from a new user’s perspective. With my engineering experience I can develop an in-depth understanding of the product to ensure we can build an excellent back-up service for the UK customers.

UK Regional Sales Manager for Turf Tank, Matt Murray is delighted to have Liam on-board. “For the people using it and for those that will be using it, the Turf Tank One is a time-saving tool that they come to rely on. Expanding the services side of the team at this stage means there won’t be a drop off in back-up for our existing customers as we expand. Instead, they’ll continue getting the excellent service they have been receiving and expect.” he said.

Liam’s addition to the team signals an exciting time for the company as it continues to develop their business infrastructure in the UK and Ireland to serve a wide range of customers from professional football clubs to grassroots sports clubs, plus educational establishments, local authorities, and contractors.

For more information on the Turf Tank One or to have a demonstration contact alex@turftank.co.uk (southern UK) or matt@turftank.co.uk (northern UK).

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Harborne GC chooses Toro: Harborne Golf Club in Birmingham have again evaluated and invested with Reesink Turfcare, upgrading its Toro fleet with three new machines chosen specifically to focus on improved course presentation and productivity.

The beautiful 6180-yard par 70 parkland course, famous for its fast, sloping greens, will now benefit from a brand-new Groundsmaster 4500-D rotary mower, a Greensmaster 3250-D and a GreensPro 1260 riding greens roller.

Harborne GC chooses Toro

These new machines will enable course manager Jim Gilchrist, who has been overseeing the club’s greenkeeping team of five for 17 years, to keep the classic and unspoilt 1893 Harry Colt design in pristine condition while saving time and money all year round.

After spending time with the new fleet, Jim chooses the Groundsmaster 4500-D rotary mower as the absolute standout: “It has improved course presentation immensely from our previous rough mower. The fact that it covers more ground, reduces the time it takes to cut the roughs by half a day allowing us to focus on other areas on the course.”

Excited about the noticeable improvements, Jim is already planning more projects for the course, which include greens drainage using PC (Passive-Capillary) drainage on all 18 greens over the next few years. The club is also set to renew its frontline cutting machinery with Toro next year – a sign this symbiotic relationship will continue to flourish.

“During my time here, Toro has been instrumental in allowing us to achieve our goals over the years with the continued improvement on machinery and customer support. We have been an all-Toro club since 2012, and it has been all we could have asked for in terms of professionalism and reliability,” Jim explains.

“Dan Tomberry and David Timms from Reesink have been very supportive since they have taken on their new roles with the company, especially during the pandemic. They have made the whole process seamless and easy, so of course we’ll keep coming back to them. The Toro service centre Redtech is another big pillar in our line of work – Graham Hall and his team have been there for us from the very beginning for everything we’ve needed.”

Despite the difficult past few months, Jim believes there will always be opportunities for the industry to prosper. He says: “We have dealt with lockdowns, staff shortages across the business, and golfers’ expectations on their return. However, I feel that everyone came together for our club – from the committee to management and staff, they have all handled the whole process extremely well.

“The club, our members and our visitors have all appreciated the hard work and challenges we have faced over the last 18 months. Their support is what keeps us going and we will continue to make improvements on and off the golf course in the coming years.

“These new additions to our fleet will help with all the plans we have in store for Harborne Golf Club. We know the machines will deliver – Toro doesn’t disappoint. So, we’re very much looking forward to seeing all they’re capable of.”

As for what Jim thinks of the future of golf? “It looks very positive,” he concludes. “There could well be trials ahead, but nothing we won’t be able to tackle. By continuing to invest in our club, will bring continued improvement. Hard work and dedication from the team coupled with a machinery partner like Toro will produce visible, positive results, and that’s what we’re focusing on.”