Dealers recognised by Reesink UK

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Dealers recognised by Reesink UK: Every year Reesink UK recognises its dealers whose performance in the three areas of Service, Parts and Skills reflect outstanding customer service standards, goals and considerations.  

Reesink awards those dealers achieving the best scores in keeping with its Service Level Agreement, which benchmarks great customer service, and the highest combined score across all three categories wins an overall Dealer of the Year for Excellence in Customer Support. In 2021 that much coveted award went to Lloyd Limited in Carlisle.

Dealers recognised by Reesink UK

Dealers recognised by Reesink UK

Lloyd Limited also won Gold for Excellence in Skills; while Cheshire Turf Machinery topped the bill for Excellence in Service; and Excellence in Parts went to Reesink Turfcare South East.

Reesink Turfcare South East also got a silver hat-trick for Excellence in Service, Excellence in Skills and Aftermarket Dealer of Excellence; and Reesink Turfcare Scotland took home silver for Excellence in Parts.

Lee Rowbotham, service and training manager at Reesink UK, says: “The Aftermarket Dealer Awards are how we thank our service locations for showcasing the high standards for customer service Reesink has. And illustrating to customers that our core customer service standards, goals and considerations reach them.”

Reflecting on the win, Simon Burton, group aftersales manager at Lloyd Ltd, says: “We’re delighted to have won two awards. It’s fantastic to know that our policy for maximising service personnel skills through manufacturer training is being recognised. With the support of our Reesink Product Specialist and Service Manager we have achieved the Aftermarket Dealer Award and this demonstrates the importance of working closely with Reesink and shows what can be achieved from a strong partnership.”

Peter Biddlecombe, aftersales manager at Reesink Turfcare South East says: “The annual awards are really important as they give an immediate indicator of current aftersales service levels and other areas to focus on accordingly. Receiving award/s is an achievement to be proud of and brilliant for staff members to recognise they’re doing a good job. It shows customers you’re a trusted company as an award winner and positions you as one of the best in the field.”

Mark Woodward, service director at Cheshire Turf Machinery, says: “The Toro Excellence in Service award is extremely important to Cheshire Turf Machinery and is our third accolade in succession. This is a testament to all our staff who work incredibly hard throughout the year maintaining consistently high standards and giving peace of mind to all our customers”.

Lee concludes: “Over the years, we have continually invested in our customer service and especially so in our after sales offering and to see that represented by the dealers so brilliantly means we are achieving in our goal to keep on improving the overall experience for all our customers.”

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SISIS Maxislit proves beneficial for Pastures GC

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SISIS Maxislit proves beneficial for Pastures GC: Pastures Golf Club in Derby no longer need to rely on a contractor to aerate their fairways after they recently purchased a SISIS Maxislit.  

Set in the grounds of the old Pastures Hospital, Pastures Golf Club is a well-established course built on meadowland.

SISIS Maxislit proves beneficial for Pastures GC

SISIS Maxislit proves beneficial for Pastures GC

It is a well-known fact, that in the 52 years the course has been open, not one golfer has ever broken par. It is for this reason that golfers come from far and wide to play the course and attempt to beat the record.

Therefore, it is essential that the course is kept in impeccable condition and that’s where Head Greenkeeper Paul Smith and his assistant Roger Spalton come in.

Paul and Roger explained the reasons behind purchasing a SISIS Maxislit.

“For numerous years we have had problems with drainage on the course,” said Paul. “We have had times when we have been shut for 2-3 months which has caused issues.

Ultimately, the members are paying a fee to play golf for 12 months and we want to make sure they get that.”

“We were also paying a lot of money to a contractor who would come out and aerate the fairways,” added Roger. “We just thought that it would be better for us to be able to do the work when we wanted with our own manpower.

“We had a demo of the SISIS Maxislit and purchased it straight away.”

The SISIS Maxislit is a tractor mounted deep slitting aerator for sports field maintenance, golf course maintenance and amenities, with deep, clean penetration. Suitable for maintenance of football, rugby and cricket pitches and golf courses, it can also be used for lawns and formal garden areas.

Aeration is needed to improve drainage, reduce turf compacting, thatch build up and boost the health of turf.

SISIS Maxislit proves beneficial for Pastures GC

SISIS Maxislit proves beneficial for Pastures GC

The Maxislit produces outstanding underground cultivation due to the angle of the tines and spiral design of tine shaft assist penetration and its simple design requires little maintenance.

“As a minimum, our aim is to use the Maxislit twice a year in spring – to help get the grass ready to grow and also in autumn – to open it up ready for when it needs to hold moisture,” said Paul. “We’ll use it on the fairways and approaches initially and then eventually look to use it on the greens.

“We’ve had great results,” said Roger. It is very easy to use, very efficient, and it doesn’t take any pulling – a small tractor doesn’t struggle with it. Long-term, we are confident that the Maxislit will improve soil condition and help root growth which will improve our drainage at surface level. It is very flexible, and we can adjust the length of the tines and go even deeper if we want to.

“It has been a good investment for us.”

For further information or a no obligation demonstration, please contact SISIS on 01332 824 777 or visit www.sisis.com

For more news, reviews and insightful views, you can follow SISIS on Twitter or Instagram @SISISMachinery and like the company’s Facebook page – www.facebook.com/SISISMachinery. You can also view the latest SISIS videos by visiting www.youtube.com/SISISMachinery

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BIGGA announces the FTMI Class of 2022

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BIGGA announces the FTMI Class of 2022: The British & International Golf Greenkeepers Association (BIGGA) has revealed the 20 ambitious greenkeepers who will participate in the Future Turf Managers Initiative 2022.

Each year Jacobsen and BIGGA invite 20 up-and-coming association members to participate in the intensive training programme, which has been credited with developing some of the greenkeeping industry’s most influential course managers and head greenkeepers. This year Jacobsen and BIGGA celebrated the first FTMI graduate to achieve the links superintendent position at an Open Championship venue in the form of Royal Liverpool’s James Bledge.

BIGGA announces the FTMI Class of 2022

BIGGA announces the FTMI Class of 2022

FTMI was first hosted in 2013 as a two-day education event and since then has expanded around the world, with similar schemes being introduced in Spain, Portugal, Australia and New Zealand.

For 2022 the structure of FTMI has been adjusted to become a hybrid event that combines workshops at Ransomes Jacobsen’s headquarters in Ipswich, online education sessions and two days of education at BTME in January 2023. FTMI focuses on personal and professional development, rather than agronomy-based subjects, and utilises the expertise of leading course managers, dynamic trainers and industry experts to mentor and educate the next generation of industry leaders.

Candidates are selected based upon an anonymous judging criterion, with the panel gaining an insight into the achievements and ambitions of each applicant, who must be educationally active on a national and regional level.

BIGGA Learning & Development Executive Deb Burnett said: “As an increasing number of FTMI graduates achieve success in their careers, we are reminded of what an incredible learning opportunity FTMI is for BIGGA members. When the 10th FTMI class convenes this year, we’ll be welcoming some of those early delegates back as mentors and I look forward to seeing them inspire the 2022 class, who will then gain the knowledge they require to achieve similar greatness in their own careers.

“Our youngest candidate this year is 22, while the oldest is 47 and that shows how FTMI is available to all BIGGA members. All you need is the desire to learn and progress your career and I’m delighted that among the Class of 2022 we have such a varied mix of people who can share ideas and experiences and who have all got through to this stage based upon their own merits.”

The members of the FTMI Class of 2022 are:

  • Aaron Allibon, first assistant at Orsett
  • John Anderson, senior greenkeeper at Prestwick
  • Rhian Barton, assistant greenkeeper at Royal Liverpool
  • Andrew Barr, deputy head greenkeeper at Greencastle
  • Tom Bromfield, assistant greenkeeper at Trentham
  • Ray Cotgrave, deputy course manager at Pleasington
  • Marcus Davies, assistant greenkeeper at Wentworth Club
  • Michael Gibbons, first assistant at Dunham Forest
  • Sean Harvey, senior greenkeeper at Frilford Heath
  • Peter Lewis, senior greenkeeper/irrigation technician at Royal Liverpool
  • Darren McLoughlin, deputy head greenkeeper at Erskine
  • Matthew Milligan, first assistant at Rudding Park
  • Malcolm Mitchell, deputy head greenkeeper at Burghley Park
  • Wayne Mulrooney, deputy course manager at Great Barr
  • Robert Munro, assistant superintendent at Cabot Cliffs
  • Ryan Oliver, assistant greenkeeper at Hornsea
  • Adrian Parsons, assistant greenkeeper at Wenvoe Castle
  • Michael Russell, assistant greenkeeper at Ormskirk
  • Steven Thomas, deputy head greenkeeper at Prestonfield

Elliot Walters, deputy course manager at Robin Hood

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