Rolawn celebrates double customer service award win

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Rolawn celebrates double customer service award win: Rolawn, the UK’s leading turf grower and supplier of soft landscaping products, is thrilled to be a winner of not just one, but two awards from independent review platform, Feefo.

Having once again won the Feefo Gold Trusted Service Award for 2024, recognising businesses that consistently deliver a world-class customer experience, Rolawn is also one of a select few businesses to receive Feefo’s inaugural 10 Years of Excellence Award.

Rolawn celebrates double customer service award win

Rolawn celebrates double customer service award win

This new award is an independent seal of excellence that recognises dedication to and consistency in customer service over a ten-year period.

Jonathan Hill, Rolawn’s Sales and Marketing Director, commented: “We’re very excited to receive both the 10 Years of Excellence Award and the Gold Trusted Service Award as a result of our customer reviews in 2023. In a customer-centric business like ours, it is reassuring to receive affirmation that our dedication to exceeding our customers’ expectations is reflected in their experience.”

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.

The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo introduced the 10 Years of Excellence Award to businesses which have won a Trusted Service Award ten years in a row. It shows their dedication and commitment to giving customers the best experience they can.

Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Consumer confidence is now at its highest level since 2021 as living standards show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.

Congratulating Rolawn, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“Particular congratulations to Rolawn for winning the first-ever 10 Years of Excellence Award, by going above and beyond for their customers consistently over ten years. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”

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Celebrity garden designer opens national education awards

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Celebrity garden designer opens national education awards: Inspiring, celebrity garden designer, Danny Clarke (aka The Black Gardener) is hosting the ceremony for the national Land-Based & Environment Learner (LBEL) Awards later this year, with today marking the opening of nominations for 2024 entries.

For the second year running, this exciting Awards scheme will recognise the outstanding talent, successes, and achievements of learners from across England and Northern Ireland in the land-based and environment sector.

Celebrity garden designer opens national education awards

Celebrity garden designer opens national education awards

Celebrity garden designer opens national education awardsvThe winners will be announced at a genuine celebration of talent on the 21 November 2024 at the centrally located, National Conference Centre in Birmingham. The ceremony will be hosted by Danny Clarke, who changed from a career in sales to horticulture in his early forties.

Danny Clarke, who trained as a garden designer at Hadlow College said: “I am thrilled to be hosting this year’s ceremony to recognise the talent and dedication of people in education who are taking care of and creating green spaces and looking after animals.”

“Although I didn’t change career until I was middle-aged, my love of the outdoors started early on in my life. I can’t wait to hear the stories behind the nominations, some of whom I expect will be career changers, like me, or young people embarking on their career. Either way, it looks set to be a memorable date in the calendar!”

The Awards organisers, Lantra and Landex, are actively encouraging land-based employers, colleges, private training providers and universities to recognise and promote their top candidates by nominating them for a prestigious award. The deadline for entries is 11 June 2024.

Dr David Llewellyn CBE, Lantra’s Chair of Trustees commented: ‘’We were overwhelmed by the 120 nominations that were received in the first year of the Awards. The LBEL Awards already play a key role in celebrating hard-work and success and in this second year, we are urging employers of apprentices to put their best candidates forward. In this way, we can recognise and reward the very best of our developing workforce.’’

Marcus Clinton, Chair of Landex commented: “Landex is calling on the network of land-based colleges and universities to identify outstanding learners who have the talent and drive to push the industry forward. We want them to take some time to nominate these fantastic individuals and join us in giving them the recognition they deserve.”

The annual awards are open to individuals on a full-time or part-time Land-Based and Environment course or Apprenticeship in England between September 2022 and September 2024. The award categories include Agriculture; Aquaculture and Fisheries, Arboriculture; Forestry and Woodland Management; Equine and Farriery; Floristry; Landscape and Horticulture; Land-Based Engineering; Animal Care and Management; Veterinary Nursing; Environmental Conservation, Game and Wildlife; and Sports Turf and Greenkeeping.

Prizes for the above categories apply across Private Training providers, Further Education (FE), Apprenticeships Awards (Level 2-3), Higher Education (HE) and Higher Apprenticeship Awards (Level 4-7). This year we will be introducing a new category: Research Student of the Year, where supervisors are encouraged to nominate a student studying a post-graduate level either for a master’s degree or a Doctoral Degree.

There are overall prizes for: Research Student of the Year; Apprentice of the Year; Overall Winner; and Runners Up. Online entries are being encouraged, as the quicker and more sustainable option. However, paper copies of the nomination form are available on request, by emailing lbels@lantra.co.uk

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The weed brush for every application

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The weed brush for every application:  With its mechanical weed brushes, AS-Motor offers a method for sustainable, cost-effective and efficient weed removal on paved surfaces. The familiar portfolio is now being usefully supplemented by a new top model: the AS 60 WeedHex with a working width of 60 cm and the reliable Honda GCV 200 with 5.6 hp maximum power.

The AS 60 WeedHex was developed to meet the requirements of construction yards and service providers and is therefore extremely versatile. Its working width makes it ideal for cleaning large areas. However, its compact design also allows it to be used in confined and uneven areas in public spaces and along walls and kerbs. For this purpose, the brush can be adjusted sideways to work even better in joints or crevices.

The weed brush for every application

The weed brush for every application

The torque is multiplied by a mechanical reduction gear on the brush. This allows the brush speed to be reduced to just 190 revolutions per minute. The low brush speed ensures a very long brush service life and minimises the risk of stone chipping. The brush therefore comes without a protective cloth as standard. An adjustable protective cloth is available as an option, which holds the swept material together in a swath and makes subsequent sweeping easier. A metal ring around the brush holder prevents the brushes from hitting corners, edges and obstacles.

Thanks to a blade clutch, the brush head can be conveniently switched on or off even when the motor is running. The even weight distribution of the AS 60 WeedHex makes it easier to push the machine, which can also negotiate steps and landings thanks to its large pneumatic tyres with ball bearings.

The AS 60 WeedHex is available to order now and will be delivered from May 2024.

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Book tickets for horticulture’s party of the year!

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Book tickets for horticulture’s party of the year!: Party for Perennial this spring at your charity party of the year! Let’s come together to make a difference for all those working with plants, trees, flowers or grass.

Gather your friends and colleagues from across the industry and mark your calendars for Thursday 9 May, 7pm at Core Bar, London. Get ready for an evening buzzing with camaraderie, excitement and generosity in support of Perennial, the charity helping people in horticulture.

Book tickets for horticulture’s party of the year!

Book tickets for horticulture’s party of the year!

In the charity’s 185th year, the fundraiser, proudly sponsored by Core Landscape Products, is a memorable way to dig deep for your industry peers while making new connections and catching up with familiar faces. The ticket price of £35 includes bubbles on arrival and some delicious nibbles, plus the chance to win some great prizes in the Party for Perennial raffle.

“Phil and the team at Perennial play a vital role in our industry. We have been big supporters of the charity for the last few years and try to help wherever we can. Party for Perennial is always a great night out and with the chosen venue being called ‘CORE’ it just made sense to sponsor this fantastic event,” says Manni Keates, Managing Director of CORE Landscape Products.

Anita Bates, Perennial’s Director of Marketing and Fundraising comments: “Our popular annual party is a highly rewarding evening spent with friends and colleagues and an entertaining way to help us raise money to support more people in horticulture. Every time our Perennial Partners and supporters buy a ticket and dig deep, people and their families have a chance to build better lives. Whether taking on a Milestone challenge in May or hosting a fundraising event, your wholehearted efforts all year make a difference in the ways we can help. It’s only through growing our partnerships with businesses and organisations that we can reach more people in need. Tickets are on sale now, so please put the date in your diary and join us!”

Perennial knows only too well that times are tough, particularly amidst the current cost of living crisis. Consequently, there’s been a significant 21% increase in individuals seeking personal support. The charity’s online tools have also become more important with a 27% increase in people in need accessing digital resources.

There are lots of reasons why people turn to the charity, such as bereavement, the impact of an accident, health issues or a family breakdown. As the only UK charity helping everyone working in or retired from horticulture and their families, Perennial relies on support from the industry.

All proceeds from Party for Perennial ticket sales and raffle help support people in need. Every time Perennial’s supporters dig deep, they make a difference to the lives of people in horticulture and their families.

Let’s make this an unforgettable event while making a positive impact in our community!

Book tickets and join the fundraising at www.perennial.org.uk/party

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Green-tech celebrates Ten Years of Membership with GRO

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Green-tech celebrates Ten Years of Membership with GRO: This year marks the tenth anniversary as a member of the esteemed Green Roof Organisation (GRO). This milestone highlights Green-tech’s ongoing commitment to sustainable practices and green infrastructure within the landscaping industry.

GRO serves as a hub for professionals dedicated to promoting the benefits and advancements of green roofs and green infrastructure. Through advocacy, education, and collaboration, GRO plays a pivotal role in shaping industry standards and fostering innovation.

Green-tech celebrates Ten Years of Membership with GRO

Green-tech celebrates Ten Years of Membership with GRO

Mark Wood, Business Development Director at Green-tech, expressed his thoughts on this significant achievement, saying, “Joining GRO was a pivotal decision for Green-tech, aligning with our core values of sustainability and environmental responsibility. Over the past decade, our partnership with GRO has provided invaluable insights, resources, and networking opportunities that have empowered us to lead the way in green infrastructure solutions.”

He continues, “As we commemorate this milestone, we remain steadfast in our commitment to driving positive change in the landscaping sector. Together with GRO and our industry partners, we will continue to champion the adoption of green roofs and environmentally friendly practices, contributing to a greener and more sustainable future.”

Green-tech’s dedication to sustainability extends beyond its membership with GRO. The company offers a comprehensive range of environmentally friendly products and solutions, including biodegradable tree shelters, water management solutions, erosion control, and habitat creation, to support green infrastructure projects of all scales.

For more information about Green-tech and its sustainable landscaping solutions, visit www.green-tech.co.uk or speak to the Green-tech team on 01423 332100.

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