Tag Archive for: firm

Firm to expand customer service in Yorkshire

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Firm to expand customer service in Yorkshire: GGM Group continues to demonstrate its commitment to service excellence and support for its customer & supplier partners with the announcement of its intention to open a new service centre this Spring, in a move that will also bring jobs to the area.

The forthcoming launch of the new centre, in the Wakefield MBC area, which will have a focus on serving customers throughout Yorkshire in Groundscare, Agriculture and Arboriculture with after sales support, including mobile engineers and spare parts supply.

Firm to expand customer service in Yorkshire

Firm to expand customer service in Yorkshire

GGM offer a comprehensive portfolio of leading land-based machinery including Kubota and Baroness in Agriculture & Groundscare and Golf respectively as well as many others; together with cutting-edge solutions from FSI stump grinders, and TP Woodchippers within Arboriculture. With an extensive product offering, GGM can provide machinery of superior quality, that is both high performing and offers increased levels of efficiency.

As a tractor and machinery dealership, GGM supply equipment to sectors including professional groundscare, estate management, golf and other sports clubs, local authorities and the agriculture and arborist markets. The business has served Yorkshire for many years and with a growing portfolio of Yorkshire-based customers, the Service Centre aims to localise and improve customer support and GGM’s ability to meet customer needs in the region.

GGM Group have recently been awarded the 2024 Service Dealer UK Professional Turf Care Dealer of the Year award. Having also won the award in 2014 and 2019 this accolade recognises the company’s ongoing commitment to excellence in the industry. The company also achieved the Kubota Gold Plus Service Excellence Standard in 2023, awarded only to companies who offer the highest after sales service levels, so whether customers are looking for parts, service or technical advice GGM are committed to exceeding customers’ expectations.

Drawing on the vast experience and knowledge of the award-winning teams in Colne and Haydock, the company aims to create a team to ensure customers will be looked after at every step of their journey, with on-the-doorstep expertise at hand.

Chris Gibson, Managing Director of GGM Group said:

“This an extremely exciting time for the GGM Group. We already have a strong customer base in Yorkshire and it seemed the right time to enhance our customer service offering in the region. As a business, our competent team are committed to delivering first class customer service and support and the Yorkshire service centre will only add to this”.

The new service centre will open up job opportunities for service and support staff in the area and interested applicants should visit https://www.ggmgroup.com/about-us/job-vacancies/

GGM is a specialist supplier of tractors and high-quality professional equipment for commercial use in Groundscare, Tree care and Agriculture across Yorkshire and the North-West of England, with existing depots in Colne and Haydock.

With a proven record of delivering a trusted service and exceptional after sales support, driven by a set of deep-rooted values, GGM takes pride in building long lasting customer relationships, based on anticipating needs, solving problems and delivering on time, every time.

GGM Group are also proud to be a living wage employer, as well as being an ISO and CHAS accredited supplier.

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Firm expands product offering

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Firm expands product offering: A Haydock business continues to demonstrate its commitment to the surrounding area with the launch of a new franchise that will benefit local people, in terms of both employment opportunities and access to an exciting range of garden machinery.

After 5 years in Haydock, GGM Groundscare, are continuing to grow and are delighted to announce their appointment as a Honda authorised dealer for the lawn and garden range, which includes walk-behind lawn mowers, ride-on lawn mowers, robotic mowers, tillers and a range of handheld equipment including brushcutters, hedge trimmers and blowers.

Firm expands product offering

Firm expands product offering

The new Honda business is focussed on serving customers in Warrington, St Helens and Wigan and has just invested over £50,000 in a new customer experience as part of the appointment, and has redeveloped it’s showroom and storage facilities at it’s premises located on the Haydock Industrial estate on Winchester Road.

Already providing an exceptional level of service, the business will now be able to enhance this offering with latest additions to the range which are ideal for discerning gardeners.

As a result of this announcement, GGM will be recruiting for several new roles including sales, service and admin, offering additional local employment opportunities.

GGM is a specialist supplier of tractors and high-quality professional land-based equipment for commercial and domestic use across the North-West, Cheshire and Merseyside, with depots in Haydock and Colne. With a proven record of delivering a trusted service and exceptional after sales support, driven by a set of deep-rooted values, GGM takes pride in building long lasting customer relationships, based on anticipating needs, solving problems and delivering on time, every time.

The development of the new Honda franchise and newly improved Haydock showroom offering is overseen by Thomas Gibson who has been involved with the projects from the start and has been instrumental in GGM securing the Honda opportunity.

Thomas said:

“This is an extremely exciting time for the business to coincide with our five years at Haydock. As a customer and staff centric organisation, it gives us the means to offer new opportunities to local people in the form of both job opportunities and service levels. We’re looking forward to developing the Honda brand and welcoming customers into our showroom.”

Honda has an established reputation for its commitment to producing high-quality and durable equipment that are built to last. Honda lawnmowers are particularly popular and are known for their highly-efficient cutting and easy-to-use design. They have a variety of options, including self-propelled, push, and robotic mowers, as well as different engines, cutting widths and other features.

Honda ride-on mowers are also highly rated for their dependability, performance, and ease of use. There is a comprehensive range to choose from including compact models to heavy-duty models that can handle large lawns and gardens.

Overall, the Honda garden machinery range is known for its quality, durability and reliability, making them a popular choice among professional landscapers and homeowners alike.

Stuart Edgar, Honda Dealer Manager said:

“We are delighted to establish this franchise with GGM Groundscare. As a forward-thinking organisation, we are confident that they are a great choice to represent our lawn and garden product range, drawing on their expertise and knowledge of garden machinery and their excellent customer service reputation with customers. We’re impressed with their facilities and urge customers to visit their Haydock showroom and see the machines for themselves”.

The new Honda business comes hot on the heels of GGM’s expansion in to the agricultural sector, following the recent announcement that it is to widen its Kubota portfolio with higher horsepower M-series tractors and R0 loaders, to sit alongside its existing groundcare business.

Chris Gibson, Managing Director of GGM Groundscare said:

“This an extremely exciting time for the GGM Group. We already have a strong and competent team that is capable of delivering first class customer service and support, with professional groundcare machinery and the Honda business will only add to this”.

FOR MORE INFORMATION PLEASE CONTACT SCOTT GRIEVE MARKETING MANAGER

TEL: 01282 856813   MOB: 07957 308373

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MM60 stands firm for the Rhinos

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MM60 stands firm for the Rhinos: MM60 grass seed has helped Ryan Golding, Head Groundsperson at Leeds Rhinos, to achieve a consistently good surface all year-round despite it being the busiest ever on record.

Ryan has been working at Headingley Stadium for nearly twenty years and has been the Head Groundsperson for nine of those. As one of the most highly used surfaces in professional sport, it is safe to say that he and his three members of staff have their work cut out: “This job is 24 hours a day, 7 days a week, and is a 365-day operation,” he said.

MM60 stands firm for the Rhinos

MM60 stands firm for the Rhinos

The pitch at Headingley Stadium had over 100 usages last year which was particularly high due to several Rugby World Cup fixtures taking place. With such heavy and consistent use, a grass seed with a good wear tolerance is essential, and that is why Ryan did his research before choosing MM60.

“I originally went round to see a few venues which I knew used MM60 and the people who used it all gave good feedback,” he said. “After speaking to Matt Gresty (MM Sales and Marketing Manager) I quickly realised that it is a great company to deal with. It was refreshing that they really wanted to work with us and take the time to find out everything about our pitch and our goals. I know it sounds cliché, but Matt is always on the other end of the phone if I need them – even at weekends.

“We now use MM60 for everything including overseeding, renovating, for when we recover heavy wear areas or for hand seeding.”

MM60 grass seed is renowned for producing an excellent playing surface in a stadium environment. It is a 100% Ryegrass formula which is perfect for renovation and divot repair, has a high disease resistance, fantastic aesthetic qualities and offers extremely fast germination – which is boosted by the inclusion of Headstart® GOLD.  it is a natural revolutionary grass seed treatment that ensures rapid germination and is perfect for enhancing performance on grass seed coatings for sports fields, golf courses, lawns and amenity turf.

MM60 stands firm for the Rhinos

MM60 stands firm for the Rhinos

“Disease tolerance is one of MM60’s best features, as is the speed of root mass and density, which is highly important because we are a fibresand pitch,” continued Ryan. “With having rugby on it, these guys are a lot heavier than footballers, and they are moving forward and back all the time, so we need to have a consistently firm, stable surface. MM60 gives us that.

“Recently, we had a winter concert on January 7 and then had to recover around 2,000 sq.m of grass from scratch before a game on January 29. We would not have been able to do that without MM60.”

For further information, please contact MM Sports Seed on 01386 791102 or visit the company’s website www.mm-seeds.co.uk.

You can also follow the company on Twitter: @MM_Seed.

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GKB Sandfiller delivers fast, firm greens

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GKB Sandfiller delivers fast, firm greens: Contractors Marc Kerr Limited have praised the GKB Sandfiller for the benefits it brings to surfaces and operator alike.

Combining thatch removal and sand injection in one single pass, Owner Marc Kerr delivered fast, firm and free-draining greens to almost 30 golf courses during 2021, with the Sandfiller getting the job done in a time and cost-effective manner for both contractor and the club.

GKB Sandfiller delivers fast, firm greens

GKB Sandfiller delivers fast, firm greens

Marc has been using the Sandfiller for the last five years, conducting work at golf courses and bowling clubs nationwide. “Some methods of organic matter management can be really labour intensive and run the risk of taking the surfaces out of play, which is not ideal given the year-round demand from the members” he explains. Prior to the Sandfiller, Marc was using another machine which required multiple people to operate and left excess spoil and sand on the green which then had to be manually collected when the job was complete. “The speed and efficiency of being able to conduct both operations, single-handedly and leaving a clean and tidy finish was the main reason for the switch.”

The GKB Sandfiller scarifies the surface down to depths of up to 40mm, removing organic matter and creating channels which are simultaneously filled with sand or a combination of sand and seed. The unit also features a 400L hopper to collect the removed material, bringing the surface back into play almost instantly.

“We’re lucky to work with clubs of all levels, with some elite venues calling us in annually or bi-annually to pass over the greens with the Sandfiller. The interesting thing is the different schools of thought around the timing of the operation. Some like it done in the spring, to give them recovery from winter wear and damage and set up strong surfaces for the start of the season. Others like it throughout July and August, where we can mix seed in with the sand to optimise germination. The final group will request a visit in the late autumn, where the lateral aeration and slit slits will allow for better drainage and help the course to sustain winter play.”

He continues, “No matter the timing, the Sandfiller brings multiple benefits to a green, including improved percolation rates and better root growth. This machine has made the job much more time and cost effective and gives the greens teams quick recovery which is absolutely critical.”

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