Tag Archive for: First

Putting service first with Makita

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Putting service first with Makita: In a move that reaffirms its commitment to delivering outstanding customer service, leading power tool manufacturer, Makita UK is delighted to unveil its new Factory Service Centre (FSC) in Blakelands, Milton Keynes.

Makita UK has relocated its Milton Keynes Factory Service Centre site (located at the company’s headquarters), to a new, larger location to house regional servicing activity. The new 20,000-sqft premises in Blakelands, which is scheduled to officially open on April 6th, will enable Makita to bolster its customer repair and service support commitments and completes a portfolio of three dedicated centres in London, Glasgow and Milton Keynes.

Putting service first with Makita

Putting service first with Makita

Makita’s Factory Service Centres deliver an exceptional service and repair offering for end-users. Products covered under the company’s warranty agreement can be posted (by arranging a collection) or dropped off (with prior booking), at each FSC for Makita’s technical experts and engineers to perform product servicing, detailed diagnostics and high standards of repair work when needed.

With a focus on improving levels of technical knowledge across the construction sector, the new larger premises in Blakelands will also be used to host Makita UK accredited service training, as well as Authorised Service Agents (ASA) workshops and seminars. Furthermore, Makita will use the new site to host apprenticeship training sessions focusing on the electrical and mechanical service requirements of Makita tools.

Speaking on the FSC opening, Tony Coleman, Technical Manager at Makita UK commented: “Opening this new, larger site is testament to the growing popularity of our tools, as well as our long-lasting commitment to delivering exceptional customer support. We’re now in a better position than ever to deal with service and repair demands, as well as to promote high-quality industry training. The spacious new centre also provides us with ample opportunity to continue growing our operations as we look to develop into new sectors and industries.”

All three of Makita’s FSC sites are currently following COVID-19 guidelines and customers are advised to follow the most up-to date guidance on arranging servicing or repairs, published on the company’s website.

For more information about Makita’s FSC sites, services and procedures please visit: www.makitauk.com/factory-service-centres

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Kawasaki launches industry first

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Kawasaki launches industry first: Kawasaki Motors Europe has launched a resource on its website that makes it easier and quicker for professional gardeners, landscapers and groundsmen to find machines and equipment Powered By Kawasaki wherever they are in Europe.

In an industry first, Kawasaki Motors Europe has introduced a section on its website to showcase participating OEMs ranges of Powered By Kawasaki machines. Meanwhile having a section of the website dedicated to OEM products means customers can see the range of Kawasaki powered machines available from different OEMs all in one place.

Kawasaki launches industry first

Kawasaki launches industry first

Louise Topp, Marketing Manager for Kawasaki Motors Europe who has co-ordinated the unique project, says: “What we wanted to do is streamline the purchasing process for customers. We appreciate how busy professional gardeners, landscapers and groundmen are and how any way to work more efficiently is valued. This is a resource that brings value to both the distribution network and its customers. It’s the only place online where customers can go and see what Powered By Kawasaki product lines are available, from which brands and from where, all on one website. It saves time researching their next purchasing decision and makes the process so much easier and quicker.”

In a nutshell, this resource removes the guesswork, as Louise explains: “If you are looking for a specific brand of mower or brushcutter with a Kawasaki engine you can rely on, then this new functionality makes finding it so much simpler. It can even help you find a brand using a specific engine type, such as Electronic Fuel Injection (EFI) engines.

“When the customer identifies a brand and product line they’re interested in, it’s only a couple of steps to enquire and be led to a dealer locator. There’s also the option to enter an ongoing prize-draw to win a powerful brushcutter.”

Most of Kawasaki’s European OEMs are participating, says Louise: “When we explained the concept to them, they responded really favourably, and within weeks over 80 percent wanted to be involved. We have a wide-reaching European professional audience network and we wanted to be able to bring that together with us and our customers. We’ve got a strong platform to do this and it’s been well received. It’s a win-win for everyone involved.”

One of the OEMs involved is Husqvarna. Kawasaki powers an impressive range of lawncare products from Husqvarna – professional lawn mowers, garden tractors, ride-on mowers and commercial front mowers; and all these lines appear on the Kawasaki website.

Michael Axelsson, Product Marketing Communication – robotics and wheeled of Husqvarna, said of the pages Kawasaki produced for Husqvarna for the initiative: “This looks really good! Impressive ambition from your side – I hope it will be successful for both of us!”

Alongside Husqvarna, taking advantage of this service are many other industry leading turfcare brands.

Louise concludes by saying it’s all about working in partnership: “It’s great working together like this, we have a common goal to make sure customers get the machines they need in the easiest way possible and this provides that.”

The resource is supported by Kawasaki with an advertising and social media campaign to help inform professional gardeners, landscapers and groundsmen across the continent. To find out more visit Kawasaki-engines.eu/en/powered-by-kawasaki

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Spring into the first cut with Countax

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Spring into the first cut with Countax: As soon as the ambient soil temperature rises in spring our British lawns put on a growth spurt and it is time for the first cut. Which could mean considering a new mower or, if you have a large grass area or even a paddock, a ride-on garden tractor.

Making the sizeable investment in one needs careful consideration. Will your choice of ride-on be used only for mowing? Or could it be an all-year-round workhorse, performing a wide variety of garden tasks from spring through to winter? To make the most of your investment it is worth looking at a Countax garden tractor to fit the bill in all respects.

Spring into the first cut with Countax

Spring into the first cut with Countax

Firstly, it is designed for the British garden and built in Britain for the vagaries of our weather. Secondly, it will make gardening life a whole lot easier. The first spring mow needs to be at a high height, gradually lowering the cutting deck as the season progresses. This is easily done with the Countax deck height setting ranging from 101mm/4” down to 12mm/1/2”. There is a choice of cut and collect, mulching using an optional mulching kit or a High Grass Mulching deck for rougher areas. For those of you who like a striped lawn, you cannot better the Countax Powered Grass Collector (PGC) and roller system, powered by the tractor’s Power Take-Off (PTO). Which brings us to the PGC+, the accessory that transforms a Countax C or B Series into that multi-use, year-round workhorse.

The PGC+ is a cassette system that allows you to quickly and easily switch accessories. It means you only need one machine to maintain the lawn, paddock, drive, path and other garden areas. The Grass Sweeper cassette comes as standard and clicks into place with brushes that rotate at over 1100rpm to sweep grass clippings, fallen leaves and other debris into the hopper, even when the grass is wet.

Spring is also a good time to scarify the lawn to rid it of winter accumulated moss and thatch and that is simply done by switching to the easy-to-insert Scarifier cassette. Which means you don’t need to spend money on a separate scarifier.

So, all-round a Countax will work for you through the seasons. Using the PTO you can also drive other accessories such as a powered broadcast spreader, which is ideal for spreading salt and grit on paths and drives to keep them ice-free. Choose a B Series Countax and you have the benefit of the unique 4TRAC four-wheel-drive system giving you a ‘go anywhere, mow anywhere’ garden tractor capable of tackling slopes, mud and rough ground. It also makes the perfect partner for a snowblade to clear your way in the depths of winter. Find out more by contacting Countax on 01844 278800 or visit www.countax.co.uk/find-a-dealer/ to find your local dealer.

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EGO’s first cordless mower with multi-blade system

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EGO’s first cordless mower with multi-blade system: As a leading provider of cordless gardening tools, EGO Power+ is on a mission to deliver products that will surpass even the expectations of professional gardeners. With the introduction of their latest product – the LM2130E-SP 52cm Self Propelled Mower – the company have created a product that delivers precision mowing with a host of useful features.

At 52cm, the extra wide cutting width is ideal for covering large areas quickly, while the 70-litre cutting bag with fill-level indicator means less time-consuming trips to the compost heap.

EGO releases first cordless mower

EGO releases first cordless mower

The Select Cut™ multi-blade cutting system consists of an EGO Upper Blade used in combination with a lower blade to slice the grass into fine fragments; this greatly enhances cutting performance with all grass types. The Bagging Blade supplied with the mower is a heavy-duty blade that ensures cut grass is collected and thrown efficiently into the grass bag. The Mulching Blade set which can be purchased separately is ideal for weekly mowing, giving you the cut quality and run time expected from a high-end petrol mower. Both blades can be used interchangeably based on the desired cut.

EGO’s Self-Propelled Touch Drive™ Technology comes from years of research and development. Touch Drive™ Technology puts complete control of the self-propelled system in the palm of your hands by using pressure to engage the system. Easily control the variable speed with a dial positioned at your fingertips for safe and convenient operation.

For those looking for a pitch-perfect finish, centralised height adjustment at 25/32/40/51/64/77/90mm makes achieving precision well within reach. With lower noise output, less vibrations and zero emissions, the mower is cleaner, safer and quieter than its petrol-powered rivals.

With a dual deck system crafted out of high strength polypropylene, users benefit from impact, corrosion and weather resistance which outstrips metal equivalents. The lightweight deck also reduces the overall weight of the mower, easing the strain on both the lawn and the operator alike. Sturdy and robust wheels with double ball bearings offer a longer life and smoother glide over rougher terrain.

Powered by industry leading 56V Arc Lithium technology, you won’t need to worry about being constrained by cable length and won’t have to deal with petrol or refuelling. The 7.5Ah battery can cut up to 1000sqm on a single charge, while the market-leading rapid charger can get you moving again quickly, with a recharge time of just 60 minutes.

With the LM2130E-SP 52cm Self Propelled Mower (RRP £849), EGO has added to its market leading range of cordless equipment, offering a greener, cleaner alternative to petrol power.

EGO Power+ products come with extended domestic warranties up to five years when registered within 30 days of purchase. For more information, visit www.egopowerplus.co.uk.

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STIHL launches first climbing helmet

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STIHL launches first climbing helmet: Offering the highest levels of safety for arborists and tree surgeons, STIHL has launched its first multi-norm helmet, the X-Climb. Designed for use on the ground as well as climbing, it offers full ear and face protection.

Ideal for professionals working both on the ground as well as in trees, the well-balanced X-Climb features a high visibility all-round reflective strip, plus large side and rear helmet openings for better ventilation. The four-point chinstrap with innovative magnetic buckle makes for quick-fastening when suiting up and the headband is easily adjusted using the rotary knob to find the best position.

STIHL launches first climbing helmet

STIHL launches first climbing helmet

The nylon visor provides sturdy eye protection even in the toughest working conditions and the ear-defenders feature high insulation hearing protection capsules with a value of SNR 28 (H: 35, M: 26, L: 16).

Conforming to both EN 397 for industrial safety helmets (or “hard hats”) and EN 12492 for climbing and mountaineering helmets, the X-Climb is compatible with a number of accessories, including the BT ear defender adapters and rain and debris neck protection scarf.

For more information on STIHL’s extensive range of Personal Protective Equipment, please visit www.stihl.co.uk.

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