Tag Archive for: Master

Springdale Resort’s Jeremy Boone becomes 91st Master Greenkeeper

Springdale Resort’s Jeremy Boone becomes 91st Master Greenkeeper: Jeremy Boone, general manager and director of agronomy at Springdale Resort, has become the 91st Master Greenkeeper since the certification’s inception in 1990. 

In doing so, Jeremy is just the 37th person to possess both Master Greenkeeper and Certified Golf Course Superintendent (CGCS) classifications – two of the highest accolades available to experienced golf greenkeepers on either side of the Atlantic.

Springdale Resort's Jeremy Boone becomes 91st Master Greenkeeper

Springdale Resort’s Jeremy Boone becomes 91st Master Greenkeeper

It is an achievement Jeremy, who works in North Carolina, has been striving for since 2022 and he was overcome with emotion when Deb Burnett, learning and development manager at the British and International Golf Greenkeepers Association (BIGGA), called to deliver the news.

“It’s been quite a journey,” he said. “It’s been at least three years of trying, with some failing along the way, but each time I refused to give up.

“When Deb called, she didn’t say that I had passed or failed, she just said, ‘I called to see if you’d be available to come over here to BTME in January’. It was the best way to tell me I’d passed. I just lost it.

“People had told me it would be worth it when I got through, and I didn’t know how right they were. I told her she’d have to talk for a minute because I couldn’t.”

Jeremy’s greenkeeping journey began in 1991, when he transferred to NC State University to study turfgrass management and committed to a career in golf. Over the following decades he worked across four states, earned CGCS status – a designation he has now held for 25 years – and first became aware of the Master Greenkeeper qualification in 1996 when he noticed ‘CGCS, MG’ alongside Gary Grigg’s name.

He later stepped away from golf to run a local hardware business, helping expand it from one store to five, but was ultimately drawn back when Springdale came calling, with his family having deep roots at the North Carolina venue.

“The only reason I came back was this golf course,” he said. “My mother, father and grandmother worked here. My grandparents are buried within a few hundred yards of it. This place drew me back. Without it, there would be no Jeremy Boone MG.”

In joining that exclusive club, Jeremy has also achieved something personally meaningful.

“I’m probably the first Native American to be a Master Greenkeeper – I am an enrolled member of the Eastern Band of Cherokee Indians,” he explained. “That is the reason why I have such an affinity and a tie to the land.”

Jeremy was inundated with congratulatory messages from fellow Master Greenkeepers and colleagues across the profession – support he describes as humbling. He also paid tribute to Springdale owner Lex West for his encouragement throughout the process and said none of it would have been possible without his wife, whom he calls his greatest supporter.

Most recently, Jeremy has progressed into the general manager role at Springdale. It was not a transition he had planned to make, but the circumstances brought about by a natural disaster set him on an unexpected new path.

“I was happy being the superintendent,” he said. “I love being outside and I love being with the grass. When the hurricane hit, I volunteered to step in as interim general manager until we got through the disaster. We thought it would take a few months, maybe six.

“Then the owner told me he wanted me to take the general manager role permanently. I remember saying I’d spent the last five years trying to convince him the superintendent is the most important person on the golf course, and now I wasn’t going to be the superintendent anymore. He just said, ‘You’ll do fine’.

To qualify for the Master Greenkeeper Certificate, a candidate must have at least 10 years’ experience working as a greenkeeper including three years as a course manager, head greenkeeper or superintendent. Certification includes the completion of a rigorous assessment programme that covers all aspects of golf course management.

Master Greenkeeper is a mark of distinction and is highly respected in the golf industry, signifying the holder has achieved the highest level of professional expertise with a commitment to maintaining the highest standards of golf course management.

You can find out more about Master Greenkeeper on the BIGGA website, www.bigga.org.uk

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STIHL launches Master Technician Course

STIHL launches Master Technician Course: STIHL has launched its highly anticipated Master Technician Course, the pinnacle of its dealer training programme, designed to provide expert-level servicing and diagnostics across the full STIHL product range.

Following extensive development and a successful pilot earlier this year, the Master Technician Course is now available exclusively to STIHL Approved dealers who have completed the full training pathway, comprising Foundation, Intermediate, and Advanced Servicing courses.

STIHL launches Master Technician Course

STIHL launches Master Technician Course

The final stage of the programme includes an online entry exam and pre-requisite modules, followed by an intensive three-day face-to-face training experience at STIHL’s headquarters, Contra House.

This hands-on course offers participants an in-depth technical deep dive, featuring:

  •  Eight specialist assessments
  •  Extensive product usage training
  •  A guided Contra House tour
  •  A structured recertification process, including an annual online exam

With a strong emphasis on practical learning, the Master Technician Course provides a small group setting, ensuring each technician receives expert guidance. Courses are strictly limited to six participants per session, allowing for focused, hands-on experience with STIHL’s latest tools and servicing techniques.

Since launching the Master Technician learning pathway in 2023, nearly 100 face-to-face training courses have taken place across all four levels, reinforcing STIHL’s commitment to dealer training and technical excellence.

The first Master Technician Course officially launched online on 10th February, with nine further face-to-face sessions planned throughout 2025.

For more information, please contact learning@stihl.co.uk.

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First Toro international master salesperson award

First Toro international master salesperson award: Richard Wood from Reesink South East has been named Toro International Master Salesperson by Toro. This is the first time Toro has presented such an award outside the USA and only three are awarded a year globally.

Amy Dahl, Vice President of International Business at The Toro Company, presented the award to Richard under the guise of a launch event at BTME, with the Reesink UK team and an extensive Toro international team present.

First Toro international master salesperson award

First Toro international master salesperson award

She says: “We looked at all salespeople across the international division. Richard’s passion for the Toro products and his customers have seen him achieve over 50 percent market share in his area. With 30 years’ experience in the industry and 12 years at Reesink, he fits all the criteria for this prestigious award.”

The Toro International Master Salesperson of the Year Award is more than just an acknowledgment of high sales; it is a recognition of the ability to understand and anticipate the needs of customers.

Jon Cole, Divisional Business Manager at Reesink Turfcare, says: “Richard is consistent with his sales and has grown market share in what is a very competitive area. His customers feel he goes the extra mile for them every day. It probably hasn’t sunk in for him yet how much of a big deal this is globally.”

Richard’s three decades of experience prior to Reesink Turfcare come from dealer JSM, four years selling amenity chemicals and fertilisers for Sheriff Amenity, and before that sales jobs for other competitive turfcare machinery manufacturers.

Richard says winning was a huge surprise: “Winning this award really was totally unexpected – I was shocked! It’s done as part of a team with my depot at Sheffield Park and it’s going to be exciting sharing the news with everyone.”

Amy says: “Richard is so humble. I know he says he just goes out and does his job, but he couldn’t be more deserving.”

The last word goes to Alastair Rowell, Managing Director of Reesink UK, who talks about the pride he and the company have in Richard’s achievement.

“Richard has an obvious passion for the Toro products and his customers and makes a valuable contribution to the industry,” he says. “He goes above and beyond in his job and his work and it’s this commitment that has resulted in sales excellence and customer satisfaction for so many years. He’s done himself and the company incredibly proud, and I am proud to be his boss.”

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Brent Downs becomes BIGGA’s 90th Master Greenkeeper

Brent Downs becomes BIGGA’s 90th Master Greenkeeper: Otter Creek director of agronomy Brent Downs has become the 90th Master Greenkeeper since the certification’s inception in 1990.

In doing so, Brent, 43, is just the 36th person to possess both Master Greenkeeper and Certified Golf Course Superintendent classifications, two of the highest accolades available to experienced golf greenkeepers on either side of the Atlantic.

Brent Downs becomes BIGGA’s 90th Master Greenkeeper

Brent Downs becomes BIGGA’s 90th Master Greenkeeper

Of the moment he was told he had been successful in achieving Master Greenkeeper status, Brent said: “It was amazing and there were a lot of different emotions. I know the journey to get there and a lot of people have walked it before me, so it was equal parts shock and gratitude. The elation, thankfulness and introspection came later.”

Although a resident of Indiana in the Midwest United States, Brent attributes much of his success to experiences gained during spells in Australia and the United Kingdom. Having interned at Loch Lomond Golf Club in 2007, Brent has become the fourth Master Greenkeeper to be associated with the Argyll & Bute course, following in the footsteps of Ken Siems, David Cole and Janne Lehto.

“Not a whole lot of people get the opportunity to intern in Scotland and Australia at the beginning of my career,” said Brent. That just changed my perspective and my worldview so much. It was the first time I ever heard about Master Greenkeeper, because even though there are only 90 of us, four of them are in some way tied to Loch Lomond Golf Club – Ken Siems and David Cole, who were my bosses at the time, and now Janne Lehto and me are Master Greenkeepers 89 and 90.”

After word of Brent’s achievement was circulated to his fellow Master Greenkeepers, he was flooded by congratulations.

“I’m proud of the part I played in this, but you don’t ever accomplish anything like this on your own,” said Brent. “It takes a village and I’m grateful for the Master Greenkeepers that mentored me, coached me and calmed down – they just kept encouraging me to stay with it.

“The minute Deb [Burnett, BIGGA Learning and Development Manager] sent out that email, I don’t think I’ve ever received so many congratulations. It was at that moment I realised what a community or family Master Greenkeeper is.”

To qualify for the Master Greenkeeper Certificate, a candidate must have at least 10 years’ experience working as a greenkeeper including three years as a course manager, head greenkeeper or superintendent. Certification includes the completion of a rigorous assessment programme that covers all aspects of golf course management.

Master Greenkeeper is a mark of distinction and is highly respected in the golf industry, signifying the holder has achieved the highest level of professional expertise with a commitment to maintaining the highest standards of golf course management.

You can find out more about Master Greenkeeper on the BIGGA website, www.bigga.org.uk

For the latest industry news visit turfmatters.co.uk/news

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Course manager achieves Master Greenkeeper status

Course manager achieves Master Greenkeeper status: The British & International Golf Greenkeepers Association (BIGGA) has revealed that Janne Lehto, course manager at Hirsala Golf, has become Finland’s first certified Master Greenkeeper.

Janne, 30, is chairperson of the Finnish Greenkeepers Association and is an agronomist for the Finnish Golf Union. He began his career at Hirsala, before spells at Loch Lomond Golf Club in Scotland and Woodlands Golf Club in Melbourne, Australia. He returned to Hirsala in 2016, before taking on the course manager role in 2017.

Course manager achieves Master Greenkeeper status

Course manager achieves Master Greenkeeper status

Hirsala hosted the Finnish Open in 2011 and 2015, but is also considered one of the most forward-thinking and environmentally conscious golf clubs anywhere. The club is GEO Certified and has worked alongside WWF Finland on a number of projects including wetland management, waterway restoration and marine conservation. Additionally, the club powers machinery using biofuel rather than fossil fuels and both the clubhouse and maintenance facility have solar panels that means all of Hirsala’s electricity needs are fulfilled by the club itself. Fairways and rough are mown by autonomous mowers, each powered by clean energy drawn from the Hirsala’s solar power system.

The Master Greenkeeper Certificate is awarded to those members of BIGGA who have reached the highest standards of greenkeeping and golf course management. Candidates must pass three stages to achieve the certification, including an assessment of golf course operations and a case study and technical examination. They must also have 10 years’ experience as a greenkeeper with at least three years spent in a course manager, head greenkeeper or superintendent position.

“I was pretty thrilled,” said Janne of the moment he received a phone call from BIGGA’s Deb Burnett telling him he had become BIGGA’s 89th Master Greenkeeper. “It was a great feeling to get the process done because I started it over two years ago, but was held up by the COVID-19 pandemic that meant I could not have a course inspection, there being no other Master Greenkeepers in Finland. I started greenkeeping in 2011 and I’m always looking to develop myself and progress my career, so this was the natural next step.”

Head to the BIGGA website for more information about Master Greenkeeper and the other professional qualifications available to greenkeepers.

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