Tag Archive for: Reesink

Reesink gold maintenance package adds to deal

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Reesink gold maintenance package adds to deal: Sittingbourne and Milton Regis Golf Club in Kent is starting afresh to cut grass well, says General Manager Steve Bootes, as it welcomes a full fleet of Toro mowers, all supported by Reesink’s ReeAssure Gold machinery maintenance package to safeguard and secure its investment. 

Steve says he and Head Greenkeeper Paul Best, had been considering Toro for several years: “Previously, we’ve leased our machinery but since the COVID price increases we knew we need to change our strategy and purchase our next fleet, but this brings in a new set of factors to consider such as machinery longevity. For that, we knew it had to be Toro.”

Reesink gold maintenance package adds to deal

Reesink gold maintenance package adds to deal

Paul picks up the story: “We needed to make the premium choice and speaking with colleagues at other clubs they reassured me from first-hand experience that Toro could be relied on; I had people telling me they have machines 16+ years old and still going strong.”

The machinery choices the club made cover all aspects that mowing the course requires and were made with the simple premise of “cutting well” says Steve: “We’re starting afresh here and the main thing we needed to get right was getting a good, consistent cut across the course – and we knew we could trust Toro to deliver.”

Paul says: “We have seven push up greens, nine old USGA greens with a much older root zone and drainage issues, and then three new free draining bench walled USGA greens; so mowers that can cope with individual challenges on a hole by hole basis and provide a consistency of cut are vital. The Greensmaster 3250 mowers excel in delivering a true cut every time. There are no marks or indentations, and the groomers don’t dig in. Even with growth regulators used and favourable weather for grass growth, the quality is always there.”

Joining two Greensmaster 3250 mowers are two Reelmaster 3575 mowers, two Reelmaster 3100 mowers and a Groundsmaster 4000.

The club expanded its deal to include Reesink’s ReeAssure Gold machinery maintenance package, about which Paul says: “We wanted the back up and support of experts in the field and that’s what Reesink’s technicians are. We’ve spread the cost and planned the monthly fee into our budget to ensure our machinery is always optimised. After five years we will come out of the plan and our fully-owned machines will be in the best possible shape for the future.”

Paul adds: “I’m 42 and have been at the club for 25 years. I know this course like the back of my hand and have built a team that best serves it and brings a positive attitude to getting the job done. The only thing missing was a quality fleet of machinery. I truly believe these machines from Toro will outsee me for retirement!”

Reesink’s Richard Wood says: “I’m delighted to welcome Sittingbourne and Milton Regis Golf Club to Toro and the Reesink support network. When it comes to machinery longevity, you’d be hard pushed to find better than Toro, and similarly when it comes to machinery maintenance there’s nothing to rival the full service, but economical option Reesink provides.”

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Reesink expands irrigation range

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Reesink expands irrigation range: By taking on the distribution of Perrot sprinklers in the UK, Reesink Hydro-Scapes is expanding its offering of professional irrigation solutions for sports customers.

Perrot is known for being able to provide the right irrigation solution to suit any size and meet any requirements, whether for natural, synthetic or hybrid turf. The various combinations of sprinklers available mean that an extremely wide range of different needs can be easily met.

Reesink expands irrigation range

Reesink expands irrigation range

Reesink is bringing to the UK three types of sprinkler technology in six powerful Perrot sprinklers to suit all sorts of sports surfaces – football, golf, hockey, tennis, even horse racetracks. Regardless of which sprinklers are chosen, Perrot systems can reach every inch, in every tight corner, ensuring maximum turf health with minimum water consumption says the manufacturer.

When Toro acquired the manufacturer of Perot’s retractable sprinklers, it was to grow Toro’s presence in the sports field industry and provide more choice to customers and Reesink Hydro-Scapes was given the opportunity to take on the UK distribution of Perrot alongside Toro irrigation.

It was an easy decision to make, says Robert Jackson, Reesink Hydro-Scapes division manager: “Toro and Perrot come from the same place in terms of the commitment they have to manufacturing high-quality, professional irrigation products and providing exceptional service to customers. This is of course something we have had in common with Toro for 40 years and having those values align with a new manufacturer was important.

“We take great pride in being able to provide our customers with extensive irrigation options and Perrot only adds to our range of best-in-class irrigation solutions. They are powerful sprinklers with great range and accuracy, and are well made, with high quality brass inserts which don’t corrode.”

In addition to those selling points, there’s also the fact that they boast a casting range of up to 54m and their systems are expandable and flexible. Nothing, however, is quite as flexible as the Rollcar, which has no fixed installation and can be rolled to apply water economically and cost-effectively wherever it is needed.

When it comes to synthetic turf, the VP3 provides uniform irrigation from the perimeter, cools down the surface and improves playability and speed, so whatever association mandates are in place, Perrot will cover them.

And there’s no need to worry about the water quality, Perrot can irrigate with almost any water quality, whether it be rainwater or greywater.

To understand more about the new range and how it can benefit your venue and surface, visit reesink-hydroscapes.co.uk.

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Toro and Reesink working with the R&A

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Toro and Reesink working with the R&A: The idea behind the R&A’s Golf It! initiative was to create a space that introduces people to and promotes the game of golf while proactively giving back to the local community through an apprenticeship programme sponsored by The Toro Foundation.

“The R&A’s original idea was to provide a facility where people in inner city Glasgow could play golf,” says Andy Brown, senior manager of global business development and relationships at The Toro Company. “But we realised there was also the opportunity to introduce the concept of greenkeeping as a possible career choice via an apprenticeship scheme, too.”

Toro and Reesink working with the R&A

Toro and Reesink working with the R&A

Developed by the R&A in 2020 to make golf as welcoming and affordable as possible, the facility has grown into a multi-layered experience for all the family with pitch and putt, adventure golf, putting greens and a driving range, and a greenkeeping team was needed to upkeep the venue to the highest of standards.

Andy continues: “Toro was approached to become a founding partner which we agreed to in conjunction with Reesink UK. Toro provides the turfcare machinery and irrigation system required to maintain the playing surfaces at the facility and Reesink provides the support and training via its Livingston branch in Scotland.

“But taking our involvement one step further, we are now sponsoring two apprentices every year for five years. There are currently four apprentices in place and they’re doing very well in their education and getting lots of experience. They’ve had the opportunity to go to America and were on the tournament team for the Arnold Palmer Invitational at Bay Hill in Florida this March.”

Russell Smith, general manager of Golf It!, says: “Community is everything at Golf It! and we’re incredibly proud of our two first recruits Anton Sheilds and Lucy Millar. They see this as the life-changing career opportunity it is and have grabbed hold of it, embraced everything we are trying to achieve and surpassed every goal and expectation.

“It’s has been the same with Toro, they bought into the concept of Golf It! immediately and their support in delivering our goals has been invaluable. We’re thrilled they partnered with us on our apprenticeship scheme, actively funding two roles a year for five years.

“Toro machines keep our course and range pristine, and they are helping us create a bright future for young people in our immediate area. This is what partnerships SHOULD be about – teaming up to make the world a better place for those who may face limited opportunities otherwise.”

Bordering the Seven Loch Wetland Park, Scotland’s largest urban heritage and nature park, the initiative is keen to promote sustainability, making Toro a natural partner.

Andy says: “The R&A, like Toro, is extremely focused on sustainability, so part of our commitment was to get as many hybrid and electric machinery options onto the site to reduce its carbon footprint print and provide an irrigation system that would manage its water effectively.”

This is just the start for the Golf It! initiative, as those involved consider how it can be rolled out across the country to benefit more local communities.

To find out more about Golf It! and Reesink and Toro’s involvement visit https://www.golf-it.com/ or to discover more about how sustainable machinery options might benefit your club contact Reesink Turfcare on 01480 226800 or visit reesinkturfcare.co.uk

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Reesink offering 10% off Toro MVP kits

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Reesink offering 10% off Toro MVP kits: Reesink Turfcare is once again supporting customers with discounts on genuine Toro parts. This time it’s the multi-purpose, multi-value MVP kits which are benefitting from 10 percent off in May.

A challenging economy places pressure on businesses and Reesink is always looking for ways to help businesses carefully manage costs and avoid downtime when it comes to machinery maintenance, says Michael Hampton, Reesink Turfcare parts manager.

Reesink offering 10% off Toro MVP kits

Reesink offering 10% off Toro MVP kits

“With the rising cost of living putting the squeeze on consumer spending, higher inflation and energy prices pressuring business costs, many businesses will benefit from taking action to reduce costs and operate more efficiently,” he says.

These handy kits already save customers up to 20 percent on the cost of buying the parts individually, so when adding on the extra 10 percent discount from Reesink, it’s easy to see how the savings mount up to be quite significant.

There are over 100 different maintenance issues such as rebuilding rollers, replacing hydraulic hoses or overhauling cutting units, and there is a Toro MVP kit for them all providing all the required parts conveniently packaged in one handy box at significant discount.

Each pack come with instructions giving advice on when to perform specific maintenance tasks depending on the model and the number of hours of use, helping to prevent running machines into the ground and incurring unnecessary costs to repair them. Plus, they allow for more accurate forecasting when setting budget aside for parts and servicing too.

And of course, they bring the peace of mind that the parts match the quality of the machine, as Michael concludes: “It’s important for a machine’s performance and longevity that genuine parts are used with the exact engineering specifications for the machine. By choosing Toro MVP kits customers can be sure they get the best performance now with fewer problems down the line, all at the best possible price. As the saying goes – every little helps.”

So, the advice is don’t delay, contact a local dealer to take advantage of this competitive offer that lasts for the month of May. To find a local Toro dealer, visit reesinkturfcare.co.uk or call 01480 226800.

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Spring discounts from Reesink

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Spring discounts from Reesink: Spring is on the horizon and that means one thing: cutting season is fast approaching. With that in mind, Reesink Turfcare is supporting customers with discounts on genuine Toro cylinders and bedknives.

The best quality and most precise cut comes from a cylinder mower and in order for this precision machine to give the performance its capable of, it stands to reason it’s fitted with precision engineered parts.

Spring discounts from Reesink

Spring discounts from Reesink

Michael Hampton, parts manager at Reesink Turfcare, explains: “If the bedknife is not perfectly flat, it is impossible to get the bedknife to touch the entire length of the cylinder. And that’s an essential part of a cylinder mower’s construction that makes it a precision cutting tool. Adjust any part of the construction process with, for example, ‘will-fit’ parts and the fit, form and function are affected resulting in a less consistent cut and sub-par after-cut appearance.”

Toro genuine parts are the exact same parts used on the production lines to build the original equipment. Not only that, but they’re manufactured with reliable, high-quality materials to ensure maximum performance with less downtime, and they’ve been rigorously tested to make sure they can withstand the daily stress that come with keeping a course in top condition.

To consider buying an alternative is simply a false economy, says Michael: “If customers have made the decision to invest in a Toro machine, it’s important they understand why fitting genuine parts to match the quality of their initial investment is key. However, we appreciate, as costs rise, it can be tempting to cut corners and that’s why we’re offering our dealers discounts to pass on to their customers.”

To find out what offers are available, customers are advised to contact their local dealer to be sure they’re getting the right part with the exact engineering specifications for their equipment at the best possible price.

To find your nearest Toro dealer, visit reesinkturfcare.co.uk or call 01480 226800.

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Reesink and Toro working with 59club

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Reesink and Toro working with 59club: In their continuous drive to maintain and improve standards within the golf community, Toro and Reesink Turfcare are working with leading customer service management specialist and training provider; 59club.

The relationship with 59club focuses on the continuous efforts required to produce the best playing surfaces possible.

Reesink and Toro working with 59club

Reesink and Toro working with 59club

59club provides mystery shopping audits and satisfaction surveys at participating golf clubs to help measure standards. Their insights and expertise are utilised to upskill and train employees, all with a focus on improving customer satisfaction.

Jon Cole, business divisional manager for Turfcare at Reesink Turfcare, explains: “59club supports continuous improvement in the industry, placing the importance on the customer’s experience.

“A big part of the process is looking at the consistency of the tees, greens, fairways and bunkers. An unbiased look at course performance is always a good thing and the results provide valuable feedback on the processes, procedures, methods and equipment used to keep the course inline with expectations.”

While Reesink is one of the best placed suppliers to help with course maintenance and improvements, its involvement with 59club doesn’t stop there.

Will Hewitt, general manager 59club UK, explains: “Our latest brand alignment with Toro and Reesink Turfcare is really exciting, they’re a great match for our values and ethos to provide a measurement of quality across the industry. We’re delighted to announce that they will also sponsor the Greenkeeper of the Year at our annual awards.”

Jon continues: “We’re always looking to shine a light on those working across the UK to create the best fine turf they can. The future of the industry relies on those professionals, and we consider it an honour to create opportunities and be approached to support initiatives to recognise the skill it takes, promote progression and ensure the future of turf management is bright.”

59club have nine territorial divisions serving the UK, Ireland, Europe, USA, Canada, Middle East, Africa, Asia, Australia and New Zealand. They are endorsed and supported by governing bodies such as the PGA, The Asian Industry Golf Federation and the French Golf Federation, 59club are also a chosen partner of the CMAE, European Tour Destinations and PGA Branded Properties.

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Prestigious award win for Reesink Hydro-Scapes

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Prestigious award win for Reesink Hydro-Scapes: Reesink Hydro-Scapes has hit the ground running by winning the National Support Network (NSN) Service Award for 2022 in recognition of its outstanding service, training and support for UK Toro irrigation customers.

Toro’s National Support Network (NSN) was founded in 1991 as the first dedicated customer support network in the irrigation industry. Its purpose is to give customers confidence and peace of mind through complete central control system operational assurance.

Prestigious award win for Reesink Hydro-Scapes

Prestigious award win for Reesink Hydro-Scapes

To achieve this prestigious award, distributors must exhibit a strong passion for customer service, excellent product knowledge, have advocated for their customers, held successful regional NSN training events, and attained a high percentage of both active NSN customers and extended year NSN customers.

Reesink Hydro-Scapes endeavours to provide customers with the best irrigation and water aeration solutions on the market. Robert Jackson, division manager at Reesink Hydro-Scapes explains what this recognition means to the division. He says: “To have achieved this award is a real honour and lets us know that we’re doing something right.

“Our strategy has always been to deliver the best customer service with all of our business partners, including Toro. Irrigation is a big investment for most customers, and there are a lot of elements to consider to put the correct systems in place. Here at Reesink we always strive to put the customer first, taking what they want out of a system and pairing it with our team’s expertise on our products, as well as the wider irrigation landscape. The goal is to make our customers’ lives as easy as possible from discovering Toro Irrigation solutions to enjoying the end product.

It’s of the utmost importance that they feel secure with not only the product we’re providing but with the team behind it too.”

To learn more about what the award-winning Reesink Hydro-Scapes has to offer call 01480 226800 or visit reesinkturfcare.co.uk for further information.

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Reesink awarded outstanding sales achievement

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Reesink awarded outstanding sales achievement: Pitched against Toro distributors from across the globe, Reesink has been awarded by Toro the International Outstanding Sales Achievement award for 2022 – high praise indeed for the company.

In order to qualify for the award, distributors must have exhibited excellence in sales growth, a positive market share trend, and win rate – which includes new projects, large fleet replacements, and renovations. They must have participated in relationship building activities and delivered solid industry support.

Reesink awarded outstanding sales achievement

Reesink awarded outstanding sales achievement

Reesink Turfcare has succeeded on every level in demonstrating these core components. Jon Cole, divisional business manager for Reesink Turfcare, says: “To be considered for this award at all is an honour, and to win it is a massive achievement for our sales team and dealer partners.

“The number of machines we’ve managed to get into clubs, even amid the challenges of industry wide shortages, speaks for itself and is testament to the hard work our sales team and dealer partners put into building those relationships with our customer base. Over the past year we’ve seen more and more clubs invest in electric models and increasing numbers turning red as they look to invest in quality machines. I cannot emphasise enough just how thankful we are to all our customers for their patience and understanding in what have been, and remain, extremely challenging circumstances.

“Our aim is always to set the customer up with the right machines for their course, and deliver to them a product that is going to perform, and last a very long time. This sales achievement award is a reflection of those values and the passion Reesink and our partners share in delivering quality equipment.”

To talk to someone about Toro technology and how the Toro range could suit your course, call 01480 226800.

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Reesink supporting sustainability at SAGE

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Reesink supporting sustainability at SAGE: SAGE 2023 is hosting the first Sustainability Solutions for Grounds Specialists Summit live, in partnership with Bio-Circle and supported by Reesink Turfcare.

The event, at Three Counties Showground in Malvern on 19-20 July, will focus on demonstrating how businesses in the sports and outdoor maintenance industries can lower their impact on the environment and take vital steps towards being sustainable. This will include a live panel for sharing sustainable practices among many things.

Reesink supporting sustainability at SAGE

Reesink supporting sustainability at SAGE

Bio-Circle, the sustainable surface technology system manufacturer, and machinery distributor Reesink Turfcare have joined forces to form an initiative called GreenGrounds to promote environmental awareness within the turf and groundscare industries, bring the industries together, raise the importance of effective sustainable activities, make an overall positive impact towards decarbonisation and environmentally friendly maintenance for groundscare.

Gillian Haverson, marketing manager at Reesink Turfcare, a Bio-Circle distributor, says: “Reesink and Bio-Circle have come together to accept our environmental and sustainable responsibilities to help the future of the industry. Reesink is happy to support this initiative and bring awareness of more sustainable solutions to groundscare professionals.

“It’s important we focus on providing sustainable, environmentally friendly technology that reduce our customer’s carbon footprint and do not compromise on the quality of the work. Our current offering includes products powered by biodiesel and advanced batteries made more efficient by incorporating electronic fuel injection, hybrid and electric technologies.”

And some of this technology will be at SAGE. The all-electric Toro Greensmaster eFlex 1021 pedestrian mower, for example, which has been seen cutting the greens at Royal Liverpool Golf Club for The Open 2023, will be on the Bio-Circle stand with a Reesink rep available to discuss all electric and hybrid machinery options available from Toro, who has led the technology in this field.

Find out more about Reesink, Bio-Circle and GreenGrounds by calling 01480 226800 or going online at reesinkturfcare.co.uk

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Customer service at the heart of Reesink awards

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Customer service at the heart of Reesink awards: Each year Reesink UK highlights its dealers who go above and beyond in providing exceptional standards of customer service, goals and considerations with its Aftermarket Dealer Awards.

Lee Rowbotham, service and training manager at Reesink UK, says: “The relationship between distributor and dealer is vital to the success of both businesses. In many cases Reesink’s dealers have that all-important customer facing contact. We appreciate how vital that role is and feel strongly about strengthening our relationship with our dealers wherever possible. That’s one of the reasons why the Aftermarket Dealer Awards came to fruition.”

Customer service at the heart of Reesink awards

Customer service at the heart of Reesink awards

The awards recognise an overall Dealer of the Year for Excellence in Customer Service, alongside outstanding performance in three key areas: Service, Parts and Skills. For the first time this year, Reesink also recognised its dealers that showed the greatest improvement across all key areas in a brand new award.

The new award is designed to reward dealers that showed the biggest step up across all sections of its KPI scoring: service, parts and skills with Devon Garden Machinery scooping this inaugural award.

Steve Dommet from the company says: “This award recognises the efforts our after sales team has put into raising standards and improving the service we provide our commercial customers. As this is a new award it was a pleasant surprise when we found out we’d won.”

Dealers are scored across all three key categories in keeping with Reesink’s Service Level Agreement. The dealer that achieves the highest combined score across categories is awarded the overall Dealer of the Year for Excellence in Customer Support. This year that award went to Reesink Turfcare South East who also won the gold award for Excellence in Skills. Tom Clark, branch manager of Reesink South East says, “Receiving these awards is a proud achievement and recognises our staff members doing a good job. It shows customers we’re a trusted brand as an award winner in what we do to be recognised as one of the best in the field.”

The runners up in these respective categories were Lloyd Limited and Oliver Landpower, who both took home silver awards.

When it came to Excellence in Parts, Revill Mowers took the gold award, with Gammies Groundcare taking silver. Stan Grewar, parts manager at Gammies Groundcare, says: “We’ve got a young team and this award reflects their hard work. I’m very proud of them, I know that the company and the parts department are in safe hands with them.”

Excellence in Service saw Cheshire Turf Machinery win gold while Redtech Machinery took silver.

Mark Woodward, service director at Cheshire Turf Machinery claims: “We are continually investing in our customer service and the excellence in service award is our eighth award since 2017. All of our staff have been brilliant in maintaining and improving standards since the Reesink service level agreement was introduced.

“I would also like to take this opportunity to congratulate one of our service technicians, Chris Hester. He’s our first technician to successfully complete the prestigious Toro Master Tech course.”

Lee concludes: “Reesink has always prided itself on delivering fantastic after sales service and the Aftermarket Dealer Awards recognise those dealers who do an exceptional job at upholding this customer service standard. We’d like to thank them all for their continued hard work and incredible work ethic, it’s a real pleasure working with them year in and year out.”

To learn more about Reesink’s aftermarket offerings including genuine parts, machinery servicing and maintenance advice, customers can get in touch with their local Toro Genuine Parts dealer or service centre or contact Reesink via reesinkturfcare.co.uk.

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