Tag Archive for: Reesink’s

Reesink’s new Area Sales Manager appointed

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Reesink’s new Area Sales Manager appointed: Nick Gardener is delighted to join the Reesink team as the new Area Sales Manager for Shropshire and Staffordshire, bringing invaluable experience from the greenkeeping world.

Before answering Reesink’s call, Nick, a former tour player, earned his certifications as an apprentice greenkeeper at Broadway Golf Club in 2015, worked as Area Sales Manager with Tallis Amos and became Head Greenkeeper at the Heythrop Park Golf Club. 

Reesink's new Area Sales Manager appointed

Reesink’s new Area Sales Manager appointed

“What attracted me to this industry as an ex-greenkeeper was meeting the people who use our tools on the ground every day,” Nick explains. “It allows me to learn from them and help them further enhance their golf course, sports or commercial business for the future, especially with premium products and solutions like Toro.” 

Mentioning his passion for the brand he continues: “When I first started as a greenkeeper we had Toro products and I used to go to Reesink for training, so it feels a bit like I’ve gone full circle, in a good way. It’s a dream come true, really.”

Beginning his new role, Nick is eager to support turfcare professionals and strengthen Reesink’s presence in Shropshire and Staffordshire – and through this appointment, the company now offers full service and training for Toro machines in the area. 

“By going to customers directly, we can guarantee a great standard of care, giving precise and straightforward answers whenever a client needs our advice. Being the sole distributor of Toro commercial and grounds products in the UK, we can provide access to experienced product specialists and genuine Toro parts right on your doorstep. At the end of the day, it’s about first-class service.”

As a former Head Greenkeeper, Nick will also be looking to develop existing and new relationships in the area through open days where turfcare professionals can see new Toro machines up close and freely discuss future plans. 

Among many priorities, Nick looks forward to helping sports, commercial and turf managers deliver more value, improve efficiency and gain more time for planning their turfcare programme. For instance, he believes automated mowers and sprayer technologies can empower turfcare professionals to achieve more with less: “I think automation is going to be a very good thing, enabling course managers to get off mowers and refine their broader turfcare health strategy.”

“This way, we can close the gap between the standards of British and American golf courses, which on average have higher budgets and more manpower,” Nick continues. “With enhanced greenkeeping knowledge, automated power and more reliable equipment, we can narrow that gap and take the quality of our golf courses to an even higher level.” 

Nick is only a phone call away and he’s happy to drop by to have a conversation in person about your turfcare needs. You can find him at 07425 757 386 or nicholas.gardener@reesinkuk.co.uk.

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Reesink’s Reeown scheme

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Reesink’s Reeown scheme: Kilspindie Golf Club has its hands on a new used Reelmaster 3550-D as part of Reesink’s ReeOwn scheme that refurbishes and rehomes preloved Toro equipment.

When it came time for a new machine to cut the surrounds and small bankings on the tees and greens, head greenkeeper John Arbuckle, who has been at the club for 40 years now and has a team of four, decided that using Reesink’s ReeOwn scheme was the best course of action.

Reesink's Reeown scheme

Reesink’s Reeown scheme

John says: “We went with the ReeOwn scheme because of price. We were aware of the scheme and it made total sense to make use of it to get the best machine for the budget available. Reesink can be trusted to take care of the refurbishment, making sure that the machine was reliable and up for the job on our links course. The machine comes with a one year warranty too.”

The Reelmaster 3550-D in particular saves more than just its upfront cost, as it’s known to be both fuel efficient and economical to run.

Kilspindie Golf Club’s links course is hidden away amongst the nature reserve of Aberlady Bay, making the gentle tread of the Reelmaster 3550-D the ideal choice. It is 15-20 percent lighter than comparable models, providing the ideal combination of turf friendliness and productive performance.

John says: “The lightweight units is one of the key reasons we picked this particular machine. We bought it to complement the work we do with our Toro fairway mower. We’re cutting things a bit higher than we’d do with that, and since the 3550 has 5” cutting reels instead of rotary decks, it lets the growth recover more quickly.”

With a lightweight build, highly manoeuvrable three wheel drive, a generous 208cm cutting width, and a proven power unit, Toro has created a mower ideal for links and heathland courses complemented by a 7 mph mowing speed for fast and effective cutting.

John is no stranger to using Toro around the course, having worked with Toro equipment for over 20 years. “We’ve got a 3100 SideWinder, a greens triple and a Workman HDX,” he says. “Of course it always depends on the condition of the machine but it was great working with Reesink’s ReeOwn scheme and we’d definitely use it again when considering new machines.”

Discover more about how your course can benefit from the UK’s only used Toro professional turf machinery network by visiting reeown.co.uk or contact Reesink Scotland by calling 01480 226800 or by email at info@reesinkturfcare.co.uk.

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Reesink’s aftermarket service scoops award

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Reesink’s aftermarket service scoops award: Reesink’s purchasing, sales processing, service and training team have won Toro’s International Aftermarket Achievement Award for 2022. Up against fellow Toro distributors, Reesink impressed on an international scale with its dedication to Aftermarket care.

Michael Hampton, parts manager at Reesink Turfcare, says, “Winning this award puts into perspective all the hard work that goes into taking care of our customers beyond the initial purchase period. Part of what makes Toro machines so great are their long lifespans and helping customers to get the most out of their investments is always our aim.”

Reesink's aftermarket service scoops award

Reesink’s aftermarket service scoops award

To achieve this award, distributors needed to have demonstrated superior parts business growth, which includes three main factors: exceeding parts sales goals, attaining high parts fill-rates, and successfully executing parts promotions. The distributor has to complete product reworks – repairing products in accordance with Toro’s inventory standards – in a timely manner and achieve excellence in service training too.

Michael goes on to say: “It’s vital that our customers know the importance of using genuine parts in their machines so that they can run to the best of their ability. Part of this is educating them through our team’s expertise and promotions.

Lee Rowbotham, service manager at Reesink UK adds, “Our training courses and ReeAssure maintenance plans are also key components of our Aftermarket offerings. In particular, the Turfcare Mechanics course has gone a long way to equip customers with the fundamentals they need to service and maintain their Toro machines, while the ReeAssure scheme provides customers with manufacturer’s routine maintenance and scheduled servicing, giving that extra peace of mind. I think that’s what sets Reesink apart, that extra bit of attention afforded to all of our customers even down the line. Being recognised for that and winning this award means a lot to Reesink and especially to our incredibly hardworking aftermarket team – it’s a real honour.”

To learn more about Toro parts or machinery maintenance advice, customers can get in touch with their local Toro Genuine Parts dealer or service centre or contact Reesink via reesinkturfcare.co.uk.

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New TYM customer for Reesink’s Scotland branch

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New TYM customer for Reesink’s Scotland branch: After 17 years with the same dealer, Bathgate Golf Club in Scotland has chosen Reesink Scotland to supply it with its first ever TYM tractor.

Head greenkeeper Rab Burns, who has been at the club, which is home to two former Ryder Cup captains, for 29 years, couldn’t be happier with the change: “We’re very happy with our new TYM tractor. It does everything we need it to and is so reliable. We got it through Reesink’s Livingstone branch, whom we’d heard really good things about as a dealer, and they’ve delivered on price and support.

New TYM customer for Reesink's Scotland branch

New TYM customer for Reesink’s Scotland branch

“It’s been a fair bet working with them, whatever we ask them to do, it’s done,” he continues. “It’s been very reassuring and a first-class service.”

The club chose the T555 model, one of the compact tractors recently involved in TYM’s redesign and a long-term customer favourite – for very good reasons.

Rab says: “This one has the same horsepower and similar performance as the previous tractor we had from a different brand, but the controls and the safety devices are much better. It’s easier to fix the attachments to the back and overall, it’s much more user-friendly, and seeing as everyone uses it, this was a big selling point. It’s the perfect size, spacious and easy to control. It just suits us. Plus, it’s good value.”

Being so user-friendly allows the team to get the job done more quickly and efficiently, says Rab: “There’s less time wasted fiddling with complicated controls or with extensive operator training, which means there’s more time spent preparing the course and making sure it’s up to the members’ standards, which is every golf club’s ideal scenario.”

The new tractor will be used mainly for loading sand and aggregates and for transporting a debris blower to help clear the course and surrounding spaces from leaves and grass cuttings.

Gareth Rogers, area sales specialist at Reesink’s Livingstone branch in Scotland, adds: “The redesigned 55hp engine in the T555 produces more power than its predecessor while still maximising on fuel efficiency, and the updated panel has a new digital element that shows the tractor hours, fuel gauge and information on the engine and emission system, which all makes for much-improved user control.

“So, it’s easy to see why Bathgate decided to go with TYM and what we’re incredibly pleased about is that they’ve chosen us as their new dealer. It’s a move that represents the work we’ve been putting into offering customers in the area the very best service and support,” he concludes.

To find out more about the TYM range and the tractor attachments available from Reesink call 01480 226800, email info@reesinkturfcare.co.uk, or visit reesinkturfcare.co.uk.

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Reesink’s winning combination

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Reesink’s winning combination: Reesink Turfcare has long recommended renovation for irrigation wherever possible. It solves a multitude of issues, keeps costs down, minimises disruption and brings the system bang up to date. And with Reesink’s training support on hand too, it’s been a winning combination for Breadsall Priory Golf Club.

Renovating its irrigation was an approach recommended to John Smith, course manager at Breadsall Priory, by Reesink when the system started experiencing communication errors and electrical breakdowns on both its systems on both its courses in 2018.

Reesink's winning combination

Reesink’s winning combination

At the time John said: “Completely replacing everything would have resulted in huge costs, but with the help of Reesink’s Toro irrigation team, including Peter Newton and Cevan Edwards, we discovered we only needed to upgrade the two control systems and we’ve saved a lot of money thanks to renovating rather than replacing.”

The existing wiring and pipework were found to be compatible with being updated to Toro’s Lynx central control system which would control the irrigation on both courses: “The biggest difference is that now we can water both courses at the same time,” says John. “Before we had to water the courses over alternating nights, so this is game-changing.”

Another benefit to having the system come into its own over the Pandemic: “The remote control aspect has always been really useful and convenient, but never more so than during the Pandemic,” says John. “It meant that irrigation was never disrupted even with a reduced team and restricted access to the club over certain periods. I could activate it throughout and even put ‘rain hold’ on when the weather changes and I wasn’t on site. It played dividends to the state of the turf over that period.”

Since 2018, John has been updating the sprinklers on the course to Toro Infinity for the Championship Priory course and T7s on the Moreland course: “It’s an ongoing project, we’re replacing 20 a year until they’re all done.”

When it comes to irrigation training Reesink is unique with its offering, from learning how the system works to get the most out of it, to dealing with any issues, John cites the service as “brilliant”: “Honestly the support Peter and Cevan provided myself and Neil Morgan, our irrigation technician with couldn’t have been better. It’s been vital actually and a real partnership has formed. When we’ve had a fault in the wiring, which is over 30 years old, for example, they showed us how to use the ground fault locator which detects through pulses where in the wiring the break is, meaning you can be specific about where you dig up the turf. That saved us so much disruption, time and effort. Whether it’s over the phone or in person on site, the level of service has been brilliant.”

Cevan comments: “Both John and Neil were keen to understand everything about the system so they could take autonomy for it. We’ve helped them along the way, topping up their knowledge, assisting with fault-finding and helping add elements to the four-year-old system.”

This has been in conjunction with also using Toro’s National Support Network, which as the first dedicated customer support network in the irrigation industry provides complete central control system operational assurance. And alongside Reesink’s support is, says John, “the perfect amount of support to keep you irrigating 24 hours a day, seven days a week, no matter what.”

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