Tag Archive for: Replay

Nick takes the helm at Replay Maintenance

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Nick takes the helm at Replay Maintenance: Nick Harris has been appointed the Managing Director of synthetic sports surface specialists, Replay Maintenance.

In the nine years since he joined the East Midlands based firm, he has played a key role the company’s growth and development. It expanded the range of services its dedicated team provides, and following the addition of key personnel to its senior leadership team and the acquisition of a software partner, has developed a technologically-advanced facility and asset management platform, Passport 365.

Nick takes the helm at Replay Maintenance

Nick takes the helm at Replay Maintenance

Group CEO, Garry Martin, says Nick’s customer-focussed approach has been instrumental to the company’s recent success. “Replay is a service company and Nick is absolutely committed to the needs of our customers. That has never been more important than it is right now, with sport and recreation at all levels in our communities in high demand following the winter lockdown. Nick and his dedicated staff are working tirelessly, in collaboration with other sports industry stakeholders, to help clubs, local authorities and educational establishments bounce back. They can rely on us to keep facilities safe, professionally maintained, and ready for play.”

The company is also looking to build on its success, with recruitment underway for new skilled operatives and an investment of more than £250,000 in new machinery and equipment this year.

“It’s a demanding time to be taking the lead,” Nick acknowledges. “We have a huge role to play in helping people resume the sports and activities they’ve missed and in getting the nation active again. To ensure we meet the challenges ahead, we’re growing and developing our staff, fleet and range of services, and driving efficiencies through the creation of regional depots and the use of the Passport 365 software.

“We’re an ambitious team, and I’m excited about our future plans. Over the past 20 years, Replay has amassed a huge amount of knowledge and expertise, not only about the way surfaces are maintained but also how facilities are managed. Passport 365 has streamlined asset management, using real-time data to aid decision-making and providing operators with a constant overview. It’s a service which continues to evolve, and one that will bring significant benefits to our customers in the coming years.”

The Replay group is set to announce further developments in the UK and overseas this summer.

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Replay Maintenance announcement

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Replay Maintenance announcement: Following the announcement last night regarding Covid-19, the Replay Board of Directors have made the difficult decision to suspend all works until further notice to help ensure the safety and wellbeing of our Staff and Customers.

Due to the nature of our work with Operatives moving from facility to facility we felt it was our ultimate duty of care to fully abide by the Government’s policy on tightening the social distancing measures. We apologise for any inconvenience this may cause but hope that normal service can resume over the next few weeks.

Replay Maintenance announcement

Replay Maintenance announcement

We have enabled home-working for office-based Staff over the last 2 weeks and will continue to have Staff presence over this next period who will be available to respond and answer any new or existing enquiries or general queries.

These are unprecedented and challenging times, from all of the Staff at Replay we wish you well and hope you stay safe and healthy during the coming days and weeks.

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Replay Operator Q&A

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Replay Operator Q&A: A Q&A with Replay Maintenance operator Michael Kelly

What is your current role at Replay Maintenance? How long have you been there and what was your route into the industry?

I became part of the Replay team following a recruitment drive day that Replay held. I have now worked at Replay for two years, as a Synthetic Surface Technician.

What training did you undergo when you started the job?

I began by shadowing an experienced member of the team who taught me the principles of the job and have continued to progress through the in-house training programme. Since starting, I have gone on to learn all of the various Replay Maintenance processes and completed my telescopic handler licence and forward tipping dumper licence. I have also attended first aid and health and safety courses.

Replay Operator Q&A

What time do you start work in the morning, what does an average day entail?

Generally, my start time varies depending on the jobs I have scheduled to do that day, though it is normally sometime between 6am and 7am. My average day usually entails two jobs, one in the morning and then another in the afternoon.

How much information do you receive in advance of a site visit? What technology do you use to track and monitor your work?

All information is fed direct to me on a daily basis through the Replay PitchPassport365 system. I receive the name of the job and the address, the name of the site contact and their contact details along with any information that is specific to that site such as the size, and type, of surface. PitchPassport365 has a job timer on it to which is started on arrival at the site and is turned off on completion. This helps us to track all of our visits. The average Replay Revive® visit takes approximately four hours to complete. The PitchPassport365 system also allows me to add before, during and after photos of the job, as well as alerting the office instantly of any issues that I find on the surface during a visit – fed through using Replay Rescue.

What are the essential pieces of equipment on your truck, to complete the days task?

The Revive machine, which uses a wet and dry filter, is the core piece of equipment I use. I also carry three sieves of different sizes, which gives me the choice of which to utilise depending on the type of surface I am working on, the size of the infill and the weather conditions on the day.  In addition, I have a leaf blower, refuse sacks, weed and moss sprayer and various other items in the van which are used during a site visit.

Most of your work is conducted independently – how much interaction do you have with the facility manager and are there many decisions you have to make on site?

On arrival at a site I will report to reception who will then point me in the direction of the caretaker who facilitates my visit. Working independently, I have to use my initiative when completing the job but if any major problems arise, I will speak with the main job contact.

Replay Operator Q&A

Have you experienced any changes during your time at Replay, and if so, how have these impacted on, or improved, the service you provide?

The main improvement has been the introduction of Replay’s PitchPassport system which has significantly improved the sharing of information between the Replay office, the customer and the operators on the road. The system instantly connects us all, and the work I carry out on the pitch can be viewed ‘as-live’.

Is there a particular service you enjoy conducting? 

There are many elements I enjoy, but in particular, I get a great deal of satisfaction conducting the specialist Revive visits. It’s the service we probably conduct the most often but it’s very rewarding seeing the improvement in the appearance of a surface. I also enjoy familiarising myself with people over the visits, getting to know them, their pitches and working together with them to produce a maintenance regime that works.

In your role you spend a lot of hours travelling between sites – what do you listen to and which song can you be caught singing along to?

When I’m in between jobs, I mainly listen to Radio 1 but if you’re going to catch me singing it’ll likely be to any song by The Courteeners.

How do you spend your free time? 

I spend my spare time with my girlfriend and enjoy socialising with friends. I also follow Nottingham Forest Football Club.

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Replay Invest In Grassroots Sport

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Replay Invest In Grassroots Sport: Back in 2013 artificial sports pitch specialists Replay Maintenance commenced an ambitious programme of partnering with County Football Associations (CFAs) across England. This has proved to be such a valuable tool to the partnered CFAs, and just as importantly to the grassroots game, that in five years the number of CFA partners has quadrupled, with Replay now proactively supporting half of them.

Replay’s partnerships with the CFAs works to simplify what can be a daunting proposition for any grassroots volunteer.  As part of this unique partnership, all CFA member clubs and facilities have access to information and expert advice on the planning and implementation of an artificial maintenance programme. Replay’s remit is driven by a desire to put innovation at the heart of the business. Never more so than through the introduction of PitchPassport®, an asset management tool that is revolutionising the industry and breaking down barriers for the grassroots game – a tool that all partnered CFAs have access to.

Replay Invest In Grassroots Sport

A fundamental element of the partnership is the opportunity to design bespoke in-house training courses, run in conjunction with Replay, as well as exploring individual CPD training options for facility staff. Other benefits include free site surveys, reporting and competitively priced, bespoke maintenance packages.

Commenting on the extended agreement Replay Maintenance Director, Garry Martin, said, “We have enjoyed a positive working relationship with a number of CFAs over the last five years and in that time have shared new processes, advice and guidance to support those responsible for maintaining an artificial surface. The growth of the partnership is testament to our dedication to raising awareness around, and the quality of, effective maintenance regimes as well as being at the forefront of technological innovations in the synthetic maintenance market. With more CFA partnerships in the pipeline, we look forward to supporting and sharing new developments with the grassroots clubs and organisations within these CFAs over the years to come.”

A recent addition to the CFA partnering programme is Essex, one of the largest counties in the country. Commenting on the agreement, CEO Brendan Walshe said “With Essex’s stock of 3G pitches growing all the time, it’s crucial we help to ensure they’re being looked after effectively. We view our partnership with Replay Maintenance as a real step in the right direction towards providing the best possible surfaces. We’re always keen to understand how we can develop and better the offer to our member clubs and associated organisations. Given the FA’s commitment to rolling out 3G pitches we wanted to ensure Essex is going to be in the best possible position to support the grassroots game going forward and, as such, I’m delighted that we’ve managed to agree a five-year partnership with Replay.”

For more information on those counties partnered with Replay Maintenance, please visit the website or contact your local County FA Representative for further details.

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Replay Restore Minster School Surface

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Replay Restore Minster School Surface: Having been founded in 956, Southwell’s Minster School is one of England’s oldest schools. Despite this, the school’s sports facilities are up to date. To complement its natural rugby and football pitches it has a state-of-the-art all-weather pitch. After experiencing problems with it in early 2018, David Everett, Acting School Business Manager called on the expertise of Replay Maintenance.

David oversees the maintenance of the playing surfaces and has a team of 3 site staff and a grounds person working hard to maintain the natural surfaces. “We had a problem with the all-weather surface as  the sand had become very dirty and compacted due to the use over a number of years and this had a major impact on drainage.  We therefore approached various companies with a view to undertaking a rejuvenation and Replay Maintenance provided the most comprehensive quotation” explained David.  We were impressed by the process and we’ve now entered into a quarterly maintenance contract with them for the next 5 years.“

Replay Restore Minster School Surface

The Replay Rejuvenation® process can restore compacted and contaminated synthetic football, rugby, hockey and tennis surfaces to ‘as new’ performance and appearance. The first stage of the process is to extract the contaminated infill from the surface. Replays’ Beaver machines feature unique constant air-flow plenum technology and uses compressed air to remove the contaminated layer of infill and fully decompact the surface. It can extract the infill to any chosen depth, including to the carpet backing if necessary. The pile fibres are cleaned, untangled and restored to vertical. The operator will then assess the general condition of the carpet, repairing any weak or damaged seams. A purpose-built spreading machine then distributes the fresh infill to the correct depth. An integral centrally-mounted oscillating brush then works this infill down into the surface, completing the rejuvenation.

The process can fully restore a synthetic surface’s porosity, ball bounce and roll and player comfort. Unlike replacing a surface, the Replay Rejuvenation® procedure can be completed in days, minimising downtime and the important revenue stream that a synthetic pitch can bring. It also goes without saying that it also comes at a fraction of the cost of a full replacement.

David again: ‘The all-weather surface is used during the school day and also most evenings by external groups including different Football and Hockey Clubs.  With such a busy schedule it’s important that the maintenance regime keeps downtime to a minimum.  The planned maintenance programme with Replay will ensure this.’

For more information, visit: www.replaymaintenance.co.uk

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New Life For Sports Surface Thanks To Replay

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New Life For Sports Surface Thanks To Replay: The Pasture (Fairways) Sports Complex boasts an astroturf surface which is a hub for sport in the community of Sherburn-in-Elmet, North Yorkshire. A true multi-functional pitch, it see’s many hours of play per week taking its toll on the condition of the surface. Synthetic specialists Replay Maintenance were recently called in to conduct their Rejuvenation® process, which has given the pitch a new lease of life.

Owned by Selby District Council, the day to day running of the site is controlled by Parish Council Clerk of 34 years Margaret Gibson. “The Pastures is a great asset and hosts a variety of sports including hockey, football and tennis. The upkeep of the pitch, together with the surrounding park, falls to a contractor but this is really just on an ad-hoc basis and following months of poor weather, and high play usage the pitch was in need of a more thorough deep clean.” The services of Replay were recommended by a local England Hockey representative, to which Replay are the sole official maintenance partner.

New Life For Sports Surface Thanks To Replay

“Replay came in to conduct their Rejuvenation® process at the end of April and the end result was fantastic. It refurbished the pitch to a point where it looked like a new surface which was welcomed by all of the clubs and players who use the site.” Replay’s unique Rejuvenation process uses constant air-flow plenum technology and compressed air to remove the contaminated top layer of sand; restore the pile to vertical and fill again with new clean infill. It can restore a surface to an ‘as new’ condition for appearance, drainage and performance and often double the playing life of a pitch for a fraction of the cost of a replacement carpet.

Following the successful Rejuvenation®, the Parish Council made the decision to appoint Replay on a service agreement basis which will now see them visit twice a year to conduct a deep-clean. Sales Director of Replay Maintenance Nick Harris reiterates the importance of planned maintenance. “Choosing regular, arranged maintenance gives you peace of mind that your surface is getting the treatment required, at a fixed amount and at intervals that suit the needs of each individual facility. With Replay we also conduct pre and post maintenance testing to show the difference the maintenance regime is making, enabling you to plan future requirements far more effectively.”

New Life For Sports Surface Thanks To Replay

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Norfolk FA Sign Up Replay

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Norfolk FA Sign Up Replay: The Football Development Centre at Flegg High Ormiston Academy in Norfolk, known as the FDC @ Flegg, is one of three facilities run by Norfolk County FA. Elliot Pride, the FDC @ Flegg Development Officer oversees the full size 3G pitch at the site, managing everything from accounts, bookings and even getting hands on with maintaining the pitch. Assisting Elliot in keeping the surface looking and playing at its best are synthetic specialists Replay Maintenance.

“I’ve been here since we opened the facility 18 months ago and in that time, we’ve made great strides in getting the local community involved with football” explains Elliot. Term-time the pitch is used in school hours by the pupils, then at evenings, weekends and during school holidays Norfolk FA take over offering pay & play, walking football, County 5IVES and a range of pitch hire slots. “We’re lucky to be supported by a number of local clubs who use the pitch for training and matches. The pitch see’s roughly 25-30 hours of play per week, with that figure increasing year on year.”

Norfolk FA Sign Up Replay

A County Partner to Norfolk FA, Replay have been involved with the maintenance of the FDC’s since the original facility opened in Norwich eight years ago. “We were pleased with the work and results achieved with Replay there, when the installer-provided maintenance expired on the Flegg pitch we decided to formulate a contract with them to maintain all three centres.” The service agreement see’s Replay conducting six Revive® visits per year to remove contaminates and de-compact and rotate the infill which is then regraded and dressed back into the surface. This results in enhanced porosity and improved playing characteristics.

“Communication with Replay is great. I have a calendar showing the planned visits for the coming year which gives me plenty of notice to liaise with the school to ensure the pitch is free. On visit days, the operators are normally here by the time I arrive at 8am, getting on with the job and are normally away by midday. Following the visit, we then get a report detailing the work conducted, infill levels etc. We also receive weekly emails to submit our hours of play which then generates an ‘actual hours’ figure, from which we can work out how many hours of in-house maintenance we need to conduct.”

Final word from Elliot, “It’s great to have Replay in conducting a deeper clean every couple of months, topping up the brushing and debris collecting we do ourselves. Although the surface is relatively new, it’s important to consider that they only have a limited lifespan so working hard now to keep the pitch in good condition, should help to keep it safe and playable for years to come.”

For more information, visit: www.replaymaintenance.co.uk

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