Tag Archive for: Rolawn

Rolawn partners with Wildflower Turf

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Rolawn partners with Wildflower Turf: Leading turf grower, Rolawn, is delighted to announce a new partnership with wildflower turf pioneers, Wildflower Turf Ltd.

For almost 50 years, Rolawn has been at the forefront of market trends and developments in the horticulture and construction sectors, recently introducing biodiversity supportive products under the BioScapes brand. Wildflower turf is a logical range extension as the business continues to help customers to comply with environmental legislative change.

Rolawn partners with Wildflower Turf

Rolawn partners with Wildflower Turf

Rolawn’s Sales and Marketing Director, Jonathan Hill, explains why Rolawn has partnered with Wildflower Turf, “The parities between our organisations made the decision to work together very straightforward. Our customer base has high expectations from suppliers, demanding responsibly manufactured products supported by first-rate service. Wildflower Turf’s depth of understanding of market demands and forces is clear to see and aligns with these needs.

“Having developed a transformative product, Wildflower Turf Ltd has led the market with a very similar approach to our own – prioritising technical excellence and best advice. We are excited to see how our collaboration will help the industry make a greater contribution to biodiversity net gain.”

The arrangement is a reciprocal one which will see Rolawn’s market-leading Medallion Turf available via the Wildflower Turf team.

James Hewetson-Brown, MD at Wildflower Turf Ltd, says, “We’re delighted to welcome Rolawn as an Authorised Reseller. Rolawn’s reputation for excellence and commitment to sustainable landscapes aligns perfectly with our own mission.

Meadows are vital for both the environment and pollinators. This partnership expands our customer reach, allowing us to create more biodiverse spaces and help restore nature’s balance.

Additionally, by selling Rolawn products that complement our wildflower offerings, we provide a more comprehensive solution for our customers.”

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Rolawn works with Feefo

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Rolawn works with Feefo: Rolawn has subscribed to a newly launched initiative with Feefo – the world’s largest verified reviews provider – whereby tree-planting projects are funded in return for genuine customer reviews.

As part of its sustainability strategy, Rolawn pursues opportunities to make a positive impact on the environment and this is the latest example of the business acting on its commitment. With this new feature, Rolawn is assisting their customers who wish to “give something back” with their purchase. It comes at a time when consumers are increasingly choosing to purchase from sustainably conscious businesses:

Rolawn works with Feefo

Rolawn works with Feefo

• 40% of UK consumers are now conscious shoppers. These are customers who buy from brands that clearly communicate sustainable and ethical practices. (Deloitte, 2022)
• A poll carried out with Ipsos showed 69% of respondents were ‘interested in making more sustainable choices’. (Travel Weekly, December 2022)

Jonathan Hill, Rolawn Sales & Marketing Director, commented: “This initiative makes perfect sense as we know most of our customers are environmentally conscious so it feels appropriate that we are enabling them to make a positive contribution to biodiversity restoration.”

To establish the ‘Treefo’ feature, Feefo has partnered with Ecologi. A reputable climate solutions specialist, Ecologi works hand-in-hand with genuine project providers who are engaging with local communities to restore landscapes. These tree-planting projects nurture seeds to have the best chance of growing into full-grown trees.

Kerry Leighton-Bailey, Chief Product & Marketing Officer at Feefo, said of the Treefo launch: “This is the feature we’ve been waiting for. It builds on Feefo’s ethical journey and means we can finally support businesses to reach their sustainability goals. Businesses are collecting customer reviews anyway. Why not turn that into planet-loving action?”

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Rolawn celebrates double customer service award win

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Rolawn celebrates double customer service award win: Rolawn, the UK’s leading turf grower and supplier of soft landscaping products, is thrilled to be a winner of not just one, but two awards from independent review platform, Feefo.

Having once again won the Feefo Gold Trusted Service Award for 2024, recognising businesses that consistently deliver a world-class customer experience, Rolawn is also one of a select few businesses to receive Feefo’s inaugural 10 Years of Excellence Award.

Rolawn celebrates double customer service award win

Rolawn celebrates double customer service award win

This new award is an independent seal of excellence that recognises dedication to and consistency in customer service over a ten-year period.

Jonathan Hill, Rolawn’s Sales and Marketing Director, commented: “We’re very excited to receive both the 10 Years of Excellence Award and the Gold Trusted Service Award as a result of our customer reviews in 2023. In a customer-centric business like ours, it is reassuring to receive affirmation that our dedication to exceeding our customers’ expectations is reflected in their experience.”

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.

The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo introduced the 10 Years of Excellence Award to businesses which have won a Trusted Service Award ten years in a row. It shows their dedication and commitment to giving customers the best experience they can.

Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Consumer confidence is now at its highest level since 2021 as living standards show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.

Congratulating Rolawn, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“Particular congratulations to Rolawn for winning the first-ever 10 Years of Excellence Award, by going above and beyond for their customers consistently over ten years. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”

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Rolawn supplies winning gardens

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Rolawn supplies winning gardens: The UK’s leading turf and topsoil supplier has supplied its Medallion® Turf to multiple award-winning gardens at this week’s RHS Chelsea Flower Show.  

Rolawn’s Medallion Turf is currently being used in multiple show gardens and stands at the prestigious Chelsea Flower Show – many of which have been awarded coveted RHS gold medals.

Rolawn supplies winning gardens

Rolawn supplies winning gardens

The company has seen its turf incorporated into schemes by some of the country’s leading garden designers at this year’s show, including the gold-winning design by leading Garden Designer and Plantsman, Chris Beardshaw, who also incorporated Rolawn’s topsoil and compost into his “A Life Worth Living Garden.”

Rolawn’s partner stockist, London Lawn Turf Company, were also involved in supplying product to exhibitors at the show.

Along with RHS Chelsea Flower Show, Rolawn is the chosen supplier for some of the country’s most prestigious events, gardens and garden designers, including to The Royal Parks and Palaces.

Jonathan Hill, Rolawn’s Sales Director commented “Our products are trusted by gardeners and garden designers because they know through experience that they can have confidence in them, that their gardens and planting schemes will meet gold medal standards – at the point of judging and for the duration of the five-day event.”

He added, “We understand the pressures of curating a show garden, so we always go the extra mile to be sure that the products designers request are delivered when promised and in prime condition.”

RHS Chelsea Flower Show is one of the highlights of Rolawn’s yearly event schedule, but the market-leading turf and topsoil supplier will be continuing to supply its products to show gardens and events throughout the 2023 season, including the full calendar of this year’s BBC Gardeners’ World Live events.

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Rolawn secures independent environmental accreditation

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Rolawn secures independent environmental accreditation: Market-leading turf and topsoil producer, Rolawn Limited, has achieved continued accreditation under the Green Achiever scheme for the fourth consecutive year. Achieving the Diamond Banner Award, Rolawn secured the highest level in the scheme.

Rolawn, based in the Vale of York, has secured the status under the Green Achiever scheme which offers environmental accreditation to businesses wishing to obtain independent acknowledgement of their green credentials and verification that they are actively reducing their environmental impact.

Rolawn secures independent environmental accreditation

Rolawn secures independent environmental accreditation

Ken Brewster, Rolawn’s Marketing Director, said: “We have a robust and proactive environmental strategy, not all of which is necessarily visible to our audience, so the continuation of this accreditation is really valuable in helping us to reassure our customers that we take this seriously.

“Integrity is important to us at Rolawn and that includes implementing improvements that aren’t overtly obvious, yet still make a real difference, for example the installation of onsite solar panels which has made a significant contribution to production.”

To achieve Diamond Banner Award status, Rolawn had to evidence proactivity on a range of levels from day to day, ground level operations, such as energy consumption and recycling, right through to higher level operational compliance with complex environmental legislation.

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