Tag Archive for: Seals

Service from George Browns seals the deal

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Service from George Browns seals the deal: The installation of a fleet package by George Browns Limited at Links Golf Club in Cambridgeshire is proof positive that it’s sometimes about who you know, not always what you know!

Taking delivery of a fairway mower and brace of Baroness greens mowers, together with a L-1452 and G-261 from Kubota marks a first for the Newmarket-based course, with Head Greenkeeper Simon Corrigan citing that it was the outstanding service and support received from the George Browns Area Sales Manager that helped to seal the deal.

Service from George Browns seals the deal

Service from George Browns seals the deal

Simon has overseen the maintenance of the 18-hole heathland course for the last five years and is currently supported by a team of five and a vast array of equipment and implements. “Historically we’ve been quite loyal to certain brands and, like most clubs, we’ll hold onto them for a good number of years” he explains. “We had a visit from Will Montgomerie of George Browns approximately 18 months ago and it was at a time where I was looking at new machines and open to trying different makes and models.”

“Right from the start of the process, George Browns were proactive in working with me to find solutions that would work on our site. They brought lots of equipment in for us to try meaning that, by the time we made our decision, we could be confident that we’d thoroughly explored all of the options.” Simon continues, “The package was competitively priced and delivery times were good which was another big plus.”

Delivered in August 2023 was an LM551 fairway mower and two LM315 triple greens mowers from Baroness, a Kubota L-1452 compact tractor and a G-261LD ride-on mower for quick and effective cut and collect on some of the courses more delicate areas. “I hadn’t used a Baroness mower for about 20 years but as soon as we demonstrated them, we agreed that we liked the cut quality and the user-friendly controls and set-up. In terms of tractors, we have other brands, but felt the Kubota gave us comparable quality at a better price and, at 45hp, will be an incredibly versatile addition to the fleet.”

Simon explains that the service received over the last two years from Will and colleagues at George Browns has been second to none. “From bringing in all the various demonstrator units, through to answering our many questions before and after delivery, nothing has been too much trouble. We received service and spare parts packages from Baroness to keep the mowers in top-flight condition, while George Browns will continue to support us and work with us on regular servicing on the Kubota products through the ‘Kubota Care’ five-year warranty scheme. It’s been slick and simple, and we couldn’t be happier.”

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Superior service seals the deal

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Superior service seals the deal: The combination of an Arborist 130 and SAFE-Trak 19-28 from GreenMech are proving the perfect pair for Heartwood Tree Care, providing Owner Gavin Coles the versatility he needs on his fleet to undertake both small domestic work and larger-scale commercial projects.

Gavin made the switch to GreenMech earlier this year following reliability and support issues with another manufacturer, both of which are now a thing of the past with his GreenMech pair delivering quality performance, backed-up with first class dealer support.

Superior service seals the deal

Superior service seals the deal

Gavin and his team of two undertake tree-works for customers and a number of large estates across Kent and the South East. “Each job poses different challenges, but the main one is normally access – whether we’ve got to work on small, tight driveways or get equipment across uneven or soft ground” explains Gavin, who established Heartwood Tree Care 17 years ago. “Because of this, we like having road-tow and tracked chipper options available to us, but after reliability problems and some lacklustre customer support I lost all confidence in our previous brand.”

“I hadn’t used GreenMech chippers before but got in touch with our local dealer GA Groundcare Ltd who invited me along to their depot, where I was instantly impressed by the quality and design of the machines. You can tell they’ve really thought about how we operate, and this was also clear in the demonstration I had so I went ahead and purchased the two units to run side-by-side.”

The GreenMech Arborist 130 is powered by a 23hp petrol engine and features a generous in-feed hopper and no-stress feed system to process bushy brash or timber of up to 6” with ease. Gavin adds, “The large infeed is brilliant at pulling in awkward shapes and as a road-tow unit, is super portable for jobs in residential areas or those further away where you don’t want to take a trailer.” Complementing his Arborist 130 is a GA Groundcare refurbished 19-28 SAFE-Trak, featuring a 7.5” chipping capacity and GreenMech’s patented SAFE-Trak system which, with impressive ground clearance of 550mm, allows for safe traversing of uneven ground of embankments of up to 35o.

“This SAFE-Trak is proving to be a ‘go anywhere’ machine, which saves us so much time and labour by being able to take the chipper exactly where we want to use it. The flywheel drive belt tensioning system and engine bay layout is also better and more accessible on these two GreenMech chippers compared to previous models I’ve used.”

Together with the impressive performance, Gavin has also been delighted with the service received throughout the purchasing process from GreenMech and Ashley Stevens at GA Groundcare. “From the first phone call it was evident Ashley really knew his stuff, there were no questions he couldn’t answer!” He concludes, “In this profession, issues are always bound to crop up but ultimately it’s about how quickly these can be resolved and with GreenMech I know I’m in safe hands.”

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Reesink Reliability Seals The Deal

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Reesink Reliability Seals The Deal: Orsett Golf Club in Essex has long been a Toro customer and plans on keeping it that way for the next four years as it signs its third lease deal with Reesink Turfcare. This is thanks to Toro putting in the hours and keeping its residual value, as well as having Reesink supporting it with back-up.

Set over 112 acres of undulating heathland, the par 72 Championship course has a demanding layout of over 6,600 yards, and as a result the machines are expected to work hard, as course manager Perry Lowe explains: “This is a really big course and the machines are used heavily. Toro gives us a good amount of hours yet keeps its residual value, which is an important factor in our four-year machinery replacement programme. In the last four years, we’ve had hardly any issues, but the peace of mind we get from having Reesink for backup should we need it is really important.

Reesink Reliability Seals The Deal

“We’re almost 100 percent Toro here. We feel it has the edge with having Reesink as distributor. When Reesink took over as distributor for Toro three years ago, we wondered if things were going to change and if it would affect how things work. But we’re more than happy with the customer service, the speed with which any problems are dealt with is incredible – the next day and it’s sorted.”

This latest four-year deal includes the Greensmaster TriFlex Hybrid 3420, Reelmaster 3575-D, Groundsmaster 3500-D, Groundsmaster 4000-D, two Reelmaster 3100-D mowers, a Multi Pro 5800-D, GreensPro 1260 and a ProCore SR72 aerator.

Perry concludes: “It’s important we maintain course standards for our members. The results we get from Toro and Reesink have grown better every year and that is why we stick with them time after time.”

For more information, visit: reesinkturfcare.co.uk

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