Tag Archive for: Win

Rolawn celebrates double customer service award win

Rolawn celebrates double customer service award win: Rolawn, the UK’s leading turf grower and supplier of soft landscaping products, is thrilled to be a winner of not just one, but two awards from independent review platform, Feefo.

Having once again won the Feefo Gold Trusted Service Award for 2024, recognising businesses that consistently deliver a world-class customer experience, Rolawn is also one of a select few businesses to receive Feefo’s inaugural 10 Years of Excellence Award.

Rolawn celebrates double customer service award win

Rolawn celebrates double customer service award win

This new award is an independent seal of excellence that recognises dedication to and consistency in customer service over a ten-year period.

Jonathan Hill, Rolawn’s Sales and Marketing Director, commented: “We’re very excited to receive both the 10 Years of Excellence Award and the Gold Trusted Service Award as a result of our customer reviews in 2023. In a customer-centric business like ours, it is reassuring to receive affirmation that our dedication to exceeding our customers’ expectations is reflected in their experience.”

Feefo established the Trusted Service Awards in 2014 to recognise brands that use the platform to collect verified reviews and receive exceptional feedback from their customers.

The awards are unique because they truly reflect a business’s dedication to providing outstanding customer service by analysing feedback from real customers.

Feefo introduced the 10 Years of Excellence Award to businesses which have won a Trusted Service Award ten years in a row. It shows their dedication and commitment to giving customers the best experience they can.

Working with over 6,500 brands, Feefo is the world’s largest provider of verified reviews, helping brands understand customers by analysing verified reviews and providing insight into trends, needs and habits.

Consumer confidence is now at its highest level since 2021 as living standards show signs of improvement, but consumers remain cautious with their spending. The businesses that stand out will be those who put excellence in their service and weave in a customer advocacy strategy. This award celebrates brands that are delivering standards that go above and beyond.

Congratulating Rolawn, Tony Wheble, CEO at Feefo, said: “With customers continuing to build resilience in a time of economic uncertainty, we’re delighted to showcase thousands of our clients who are continuing to go above and beyond for each and every customer.

“The Trusted Service Awards have always been about recognising companies that go way beyond the norm in customer service and in turn receive great feedback from delighted customers.

“Particular congratulations to Rolawn for winning the first-ever 10 Years of Excellence Award, by going above and beyond for their customers consistently over ten years. They should be proud of this achievement, and I look forward to seeing them continue to achieve next year and beyond.”

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Be in it to win it

Be in it to win it: Entries for the Toro Student Greenkeeper of the Year Awards 2024, the industry’s most recognisable and longest standing awards for student greenkeepers, are now open.

One of the key prizes awaiting the winner of the awards is a once-in-a-lifetime opportunity to study at one of the world’s most innovative universities.

Be in it to win it

Be in it to win it

There are extraordinary benefits to attending the online course at The University of Massachusetts Winter School for Turf Managers, says Toro and Reesink Turfcare who between them cover the costs of all the prizes.

“We always knew the prizes for this award needed to carry weight and this one has a century-long legacy behind it,” explains Alastair Rowell, managing director, Reesink Turfcare. “By sending the winner on this course we are investing in the promise they demonstrated in the awards process.

“The nine-week course brings significant benefit to the winner and the club they work at. They will learn to convey concepts that are essential to producing and maintaining high performance turf, with an emphasis on enivironmetal stewardship, input reduction, efficiency and fiscal responsibility.”

It’s easy to see how this is one of the biggest prizes available in the industry: the course fees alone amount to almost $3000 including tuition and all course materials; an all-exenses paid trip to America to visit the Toro headquarters, research and development facilities and manufacturing plant, plus a one-week work placement at a golf club at home or abroad.

James Gaskell, winner of the 2022 award who has recently completed the course, says: “It is a great learning tool to advance your knowledge and it always stands out on a CV. It has been the most insightful and enjoyable learning experience.”

If that wasn’t enough to convince student greenkeepers to enter the awards, there are plenty more! The awards provide the opportunity to meet and compete with the best student greenkeepers in the country and network with influential industry leaders. Participants can increase skills and knowledge to enhance professional development and build lasting relationships in the greenkeeping community, too.

As Alastair concludes: “That’s just the tip of the iceberg in terms of the investment we make in these student greenkeepers. There are also international trips for the young award winner too, plus prizes for the runners up and those who endorse the winners’ applications. It’s an investment worth making in the futures and potential these young people demonstrate.”

The finals for the 2024 event will be held at Oulton Hall in Leeds. Apply online at bigga.org.uk/education. All appplications need to be endorsed by your college tutor/assessor or employer. Closing date for entries is Friday 12 April 2024.

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Prestigious award win for Reesink Hydro-Scapes

Prestigious award win for Reesink Hydro-Scapes: Reesink Hydro-Scapes has hit the ground running by winning the National Support Network (NSN) Service Award for 2022 in recognition of its outstanding service, training and support for UK Toro irrigation customers.

Toro’s National Support Network (NSN) was founded in 1991 as the first dedicated customer support network in the irrigation industry. Its purpose is to give customers confidence and peace of mind through complete central control system operational assurance.

Prestigious award win for Reesink Hydro-Scapes

Prestigious award win for Reesink Hydro-Scapes

To achieve this prestigious award, distributors must exhibit a strong passion for customer service, excellent product knowledge, have advocated for their customers, held successful regional NSN training events, and attained a high percentage of both active NSN customers and extended year NSN customers.

Reesink Hydro-Scapes endeavours to provide customers with the best irrigation and water aeration solutions on the market. Robert Jackson, division manager at Reesink Hydro-Scapes explains what this recognition means to the division. He says: “To have achieved this award is a real honour and lets us know that we’re doing something right.

“Our strategy has always been to deliver the best customer service with all of our business partners, including Toro. Irrigation is a big investment for most customers, and there are a lot of elements to consider to put the correct systems in place. Here at Reesink we always strive to put the customer first, taking what they want out of a system and pairing it with our team’s expertise on our products, as well as the wider irrigation landscape. The goal is to make our customers’ lives as easy as possible from discovering Toro Irrigation solutions to enjoying the end product.

It’s of the utmost importance that they feel secure with not only the product we’re providing but with the team behind it too.”

To learn more about what the award-winning Reesink Hydro-Scapes has to offer call 01480 226800 or visit reesinkturfcare.co.uk for further information.

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Register for SALTEX for the chance to win a robotic mower

Register for SALTEX for the chance to win a robotic mower: For the chance to win a robotic mower worth over £1000, simply register and attend this year’s SALTEX taking place at the Birmingham NEC on 2-3 November.

Ahead of Europe’s largest sports turf, amenities and landscaping trade exhibition, SALTEX, opening its doors for the 76th time in November, show organisers at the Grounds Management Association are delighted to announce that they have partnered with DANARM to offer one lucky person who registers and attends the show the chance to win the Wiper Blitz XH2, the latest in robotic mower technology.

Register for SALTEX for the chance to win a robotic mower

Register for SALTEX for the chance to win a robotic mower

With technology and environmental issues top of the agenda at the 2022 show, Sarah Cunningham, director of commercial and events at the GMA, says joining up with DANARM to offer those who register a chance to win this innovative mower that retails at £1,049.00 was a logical fit: “Attending SALTEX is all about discovering the emerging and progressive technologies in the industry and this mower from DANARM fits those criteria. To be able to give one away is a real draw for those who register. It’s free to register, only take a few minutes and if you don’t win, you’re guaranteed an informative and valuable day out. It’s a win/win situation.”

The winner can be assured of a prize that is little to no hassle – there’s no oil to change, gas to refill or plugs to replace. With such little maintenance, mowing is as easy as pressing the on button. Plus, fall-stair detection sensors detect if the Wiper Blitz XH2 is approaching a step or sudden fall, so there’s no need to worry about it getting into trouble.

To be in with the chance of winning this latest robotic mower technology, simply register for SALTEX by Friday 21st October 2022 and attend the event – https://www.saltex.org.uk/saltex-2022-visitor-registration-competition

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Win big with the Great British Garden Festival

Win big with the Great British Garden Festival: If you’re visiting RHS Chelsea Flower Show this year, The Great British Garden Festival has an incredible prize on offer! Simply sign up to join as a member while you’re at the show and you will automatically be entered into a draw to win £1,000 worth of garden products kindly supplied by their Partners! 

Membership costs just £10 and gets you all sorts of exclusive access to savings on products as well as entry into gardens and events all year round.

Win big with the Great British Garden Festival

Win big with the Great British Garden Festival

Love plants? Love gardening? Love days out? The Great British Garden Festival is for you! Join as a member and save on all things gardening!

With the help of fellow green fingered friends, The Great British Garden Festival has created a searchable hub for you to find out about all of the amazing gardens and events that are right on your doorstep! All around the nation there are thousands of beautiful gardens, hidden gems and incredible events. All you need to do is check The Great British Garden Festival website to see thousands of places to go and products that you can save on.

The Great British Garden Festival is proud to have some amazing ambassadors that advocate their mission to support gardeners like you. With support from the RHS, Kew, Historic England, Historic Houses, Visit Britain and the National Garden Scheme why not get behind the Festival too? Their Ambassadors personify the very best in their respective fields, coming from all backgrounds and working lives, they represent the diverse nature of the nation’s love for gardens and gardening including famous faces from TV like Gemma Collins, Lee Burkhill, Flo Headlam, Mark Lane and Simon Lycett.

Enthusiasm continues to flood in from all over and their list of Partners is growing daily, adding new places that you can visit and new products that you can save on. With so many different offers available, there really is something for everyone. Encourage each other to get out and about and enjoy the green spaces.

Let’s make the world a little greener together!

Visit the Great British Garden Festival website at www.GreatBritishGardenFestival.org.uk to find out more and sign up to claim your deals!

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ICL celebrates principal win at BALI Awards

ICL celebrates principal win at BALI Awards: ICL has been announced as the BALI National Landscape Awards 2021 principal winner in the Supplier Exceptional Service category.

The prestigious British Association of Landscape Industries’ (BALI) Awards is the largest in Europe and is designed to reward and showcase the finest examples of landscaping excellence in the UK and overseas.

ICL celebrates principal win at BALI Awards

ICL celebrates principal win at BALI Awards

Hosted by BBC Radio Five Live’s Colin Murray, the 2021 Awards were held at JW Marriott, Grosvenor House, Park Lane, London. The event welcomed close to 1,000 VIPs, members and guests and for the first year a virtual audience viewing the ceremony via a livestream.

ICL has long been serving the landscaping sector and boasts a wide range of market-leading products that help contractors, gardeners and landscapers to meet the demands of modern-day landscape management.

Therefore, ICL was delighted to be recognised as the principal winner in the Supplier Exceptional Service category.

Commenting on the reasons behind ICL’s award, a judge said: “The range of products offered by ICL is hugely impressive and it is backed up by excellent customer information, training and support. Having expanded into the landscape industry the company has supported and trained its knowledgeable workforce to deliver outstanding customer service in this relatively new market, which has resulted in an effective and successful business that values its staff and customers in equal measure.”

Mark Pyrah – ICL’s Business Development Manager for the UK & Ireland commented:

“This is a category in which companies must match criteria such as exceptional technical support, outstanding customer support and guidance, exceeding customer expectation, as well as having an excellent product range. We are absolutely delighted to have won this award and it really underlines all the hard work our team has put in this year.”

Benefitting from a collection at the event, this year’s chosen charities were the BALI Chalk Fund and Greenfingers Charity who will share £3,260 between them, generously donated by guests.

Please contact ICL on 01473 237100 or visit www.icl-sf.co.uk or www.icl-sf.ie if you are in Ireland

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GroundWOW win 10th innovation award

GroundWOW win 10th innovation award: North-West autonomous technology innovators, GroundWOW, have been announced as the winners of TheStadiumBusiness Innovation Award 2021 at Emirates Old Trafford stadium in Manchester.

Now in their 12th year, TheStadiumBusiness Awards are the only awards to recognise a whole spectrum of achievements from across the global stadium industry. The awards are nominated by the industry, for the industry recognise leadership, innovation and achievement in the design, delivery and operation of sports and entertainment facilities globally.

GroundWOW win 10th innovation award

GroundWOW win 10th innovation award

“To be nominated by the industry in such an innovation rich environment was already incredible. To actually win is an enormous and hugely valuable recognition of our development of this point” said GroundWOW’s Chief Commercial Officer, David Pritchard.

The judging panel was made up of well-respected worldwide stadium professionals and the award was presented by David Manica of MANICA Architecture; the designers of the incredible Wynn Field Club at the Allegiant Stadium home of the NFL’s Las Vegas Raiders.

There is no better tribute to the work of GroundWOW’s talented team than to be featured on such a stellar list of organisations, projects and individuals as this one. Launched in 2019, the Stockport-based company took home their 10th innovation award for the AV/AI-driven ground printer which activates underutilised real estate.

“Congratulations to everyone who reached the podium,” commented Ian Nuttall, founder of TheStadiumBusiness Awards. “Winners included our industry’s leaders, achievers and stand-out venues, who should all be very proud of their achievements.”

JUDGES

Hundreds of nominations were whittled down to create the shortlist, judged by an independent panel of industry figures including:

  • Jacque Holowaty, VP Employee & Guest Experience, Climate Pledge Arena
  • Nick Sautner, Chief Executive Officer, The Eden Park Trust
  • Dionna Widder, Chief Revenue Officer, Houston Dynamo
  • Darren Burden, Executive Director, Kai Tak Sports Park
  • Mel Raines, EVP of Corporate Comms, Community Engagement & Facility Operations, Pacers Sports & Entertainment
  • Paul Fisher, Consultant (Former Chief Executive, Jockey Club Racecourses)
  • Christian Lau, CTO, Los Angeles FC / Banc of California Stadium
  • Andy O’Sullivan, Venue Director, Tottenham Hotspur FC
  • Ian Nuttall, CEO & Co-Founder, TheStadiumBusiness

THE 2021 WINNERS

The Winners and Shortlisted Nominees in each category are as follows:

SUSTAINABILITY & COMMUNITY AWARD

Category Winner: BeAsOne Community Program – Cagliari Calcio

Shortlisted nominees:

  • Aarhus. Ansvar. Fremtid: Strategic sustainability program – AGF Aarhus
  • The Beacon: Community Hub – Foundation of Light, Sunderland FC
  • SMISA Stadium – St Mirren FC
  • Toronto Vaccine Day: Our Winning Shot – Maple Leaf Sports & Entertainment
  • Wall of Honour: Ajax Fan Columbarium – PC Uitvaart/Ajax FC/Funeral Products

FAN EXPERIENCE AWARD (SPONSORED BY AVIXA)

Category Winner: Allegiant Stadium Tours – Las Vegas Raiders/BRC Imagination Arts

Shortlisted nominees:

  • 5G Test Bed at Cegeka Arena – KRC Genk, Belgium
  • Power Portal – Cleveland Cavaliers, USA
  • AberDNA & Challenger Club strategy – Aberdeen FC, Scotland
  • Warriors’ Dub Hub – Golden State Warriors, USA

INNOVATION AWARD

  • Category Winner: AV/AI-driven Ground Printer– GroundWOW

Shortlisted nominees:

  • Social Distancing Seating Tool – 3D Digital Venue
  • VenueShield™ Programme – ASM Global
  • Venue Twin – OnePlan
  • VfL Connect hospitality app – VfL Wolfsburg
  • Covid Safety Hub – Realife Tech

INTERIOR & FIT-OUT AWARD

Category Winner: Wynn Field Club at Allegiant Stadium – Las Vegas Raiders

Shortlisted nominees:

  • Cache Creek Club at Levi’s Stadium – San Francisco 49ers
  • Field Cabanas and Bungalow Suites at SoFi Stadium – LA Rams
  • Interior Preservation and Modernisation – Helsinki Olympic Stadium
  • Westview at Stamford Bridge – Chelsea FC/KSS

VENUE TECHNOLOGY

Category Winner: LED Lighting System in Berlin’s Olympic Stadium – Olympiastadion Berlin GmbH

Shortlisted nominees:

  • Infrastructure and Technology Services at Adams Park – Wycombe Wanderers FC / Landways Management
  • Nationwide EPOS Implementation – ASM Global (UK)
  • PAM Wayfinding & Touchpoints at SoFi Stadium – LA Rams/Hollywood Park
  • Technology Partners Integration at Chase Center – Golden State Warriors

PROJECT OF THE YEAR

Category Winner: Leicester City FC Training Ground – Leicester City FC

Shortlisted nominees:

  • Grand Palais Ephemere – Jean-Michel Wilmotte/GL Events/Paris2024
  • Helsinki Olympic Stadium renovation – Helsinki, Finland
  • Lynn Family Stadium – Soccer Holdings/Louisville City FC/HOK
  • Compton & Edrich Stands at Lord’s – Marylebone Cricket Club/WilkinsonEyre
  • Sahlen Field renovations – Toronto Blue Jays

SPONSORSHIP, SALES & MARKETING AWARD

Category Winner: Avicii Arena – Trygg-Hansa and Bauhaus/ASM Global/Tim Bergling Foundation

Shortlisted nominees:

  • DRV PNK Stadium – Inter Miami CF
  • The Hundred – England and Wales Cricket Board (ECB)
  • ‘New Lawn’ naming rights – Forest Green Rovers FC
  • Virtual Pink Seat – Sydney Cricket Ground/McGrath Foundation/Cricket Australia

UNSUNG HERO AWARD

Category Winner: Jackie Ventura, Director of Facility Health and Hygiene, Golden State Warriors

Shortlisted nominees:

  • Danielle Snyder, Senior Vice President, Guest Services & Security, STAPLES Center
  • Lesley Spuhler, CEO, Foundation of Light (Sunderland AFC)
  • Gary Storrie, Health and Safety Manager, Formula 1
  • James Tagg, Executive Head Chef, Manchester United
  • Guy Wickett, Development Manager (En Todo), Crystal Palace FC

EXECUTIVE OF THE YEAR AWARD

Category Winner: Al Guido, President, San Francisco 49ers

Shortlisted nominees:

  • Vince Cicero, SVP of Corporate Partnerships, FC Cincinnati /TQL Stadium
  • Eric Granger, General Manager, KFC Yum! Center
  • Freyja Handy, General Counsel (Europe), ASM Global
  • Joe Lacob, CEO & Co-Executive Chairman, Golden State Warriors
  • Tim Shannahan, CEO, Orangetheory Stadium

VENUE OF THE YEAR AWARD

Category Winner: SoFi Stadium

Shortlisted nominees:

  • Allegiant Stadium
  • Anfield
  • Brentford Community Stadium
  • Chase Center
  • Suncorp Stadium
  • WiZink Center Madrid

OUTSTANDING ACHIEVEMENT

·       David Keirle, Chair, KSS

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Win a Turf Tank robot at SALTEX

Win a Turf Tank robot at SALTEX: Leading robotic line marking company, Turf Tank is bringing the revolutionary Turf Tank One back to Saltex 2021.

Everyone who comes to the stand will have the chance to enter a draw to win a rent-free robot for:

First place – Turf Tank Robot for 6 months

Second place – Turf Tank Robot for 4 months

Third place – Turf Tank Robot for 2 months

The line marker will be on Stand G085 at the NEC in Birmingham for the two-day event, along with the Turf Tank UK team.

Win a Turf Tank robot at SALTEX

Win a Turf Tank robot at SALTEX

Throughout the past year, schools, contractors, and professional and amateur sports teams have transformed their line marking operation with the Turf Tank One. Exceptional accuracy using a base station, customisable templates for pitches, logos and numbers, and huge time savings have set the robot apart from alternative methods.

In August 2021, Bromsgrove School began marking their fifteen rugby pitches across three sites using the Turf Tank One, and for Head Grounds person Richard Hare, it has been a revelation.

“When I first saw the Turf Tank One at the demo, I was absolutely amazed, and having used it, it’s revolutionary,” Richard begins.

“It just makes the job a hundred times easier, all the lines are dead straight, and there’s no mess, that’s the other important thing, it’s clean, and it is good to use, it’s easy, and for us, it’s been really, really good.”

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ICL celebrates win at BALI Awards

ICL celebrates win at BALI Awards: ICL has been announced as a BALI National Landscape Awards 2021 winner in the Supplier Exceptional Service category.

The prestigious British Association of Landscape Industries’ (BALI) Awards is the largest in Europe, and is designed to reward and showcase the finest examples of landscaping excellence in the UK and overseas.

ICL celebrates win at BALI Awards

ICL celebrates win at BALI Awards

ICL has long been serving the landscaping sector and boasts a wide range of market-leading products that help contractors, gardeners and landscapers to meet the demands of modern-day landscape management.

Therefore, the company was delighted to be recognised in the Supplier Exceptional Service category, in which winners must match criteria such as exceptional technical support, outstanding customer support and guidance, exceeding customer expectation, as well as an excellent product range and development.

The principal category award winners will be announced at the spectacular BALI National Awards end of year ceremony at Grosvenor House, London in December.

Please contact ICL on 01473 237100 or visit www.icl-sf.co.uk or www.icl-sf.ie if you are in Ireland.

For more news and insightful views, you can follow ICL on Twitter @ICL_Turf

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Beccles Town win FA award

Beccles Town win FA award: Beccles Town Football Club has won the Ransomes Jacobsen sponsored Suffolk FA Groundsman of the Year competition for the second consecutive season.

The competition, which is open to clubs who play in Step 7 and below in Suffolk, has been sponsored by Ransomes Jacobsen for many years and has played an important role in raising the quality of football pitches in the county.

Beccles Town win FA award

Beccles Town win FA award

After entering for the first time last year and being placed first, Beccles’ joint groundsmen Chris Brown and Shaun Soloman were again judged as this year’s winners. They just beat Adrian Waters of Halesworth Town, who entered for the first time, to this year’s title with Tony Adams of Claydon FC finishing third.

Beccles Town joint groundsman Shaun Soloman said: “This just makes it all worthwhile. We don’t do it to get recognition but for the town and the people of the town and especially the kids to be able to play on a decent pitch that we never had the chance to do as it used to be a mud bath.”

The judging panel was led by Ipswich Town Football Club head groundsman, Ben Connell, and he was accompanied by Suffolk FA football development manager Jodie Allard, Institute of Groundsmen pitch advisor east, Phil Jeggo, Tim Parker of Suffolk FA Pitch Improvement Programme sponsors Parkers Pitches and Steve Alabaster, regional sales manager for Ransomes Jacobsen.

This year’s competition was one of the hardest to judge with the quality of pitches rising in Suffolk, and lead judge, Ben Connell, has been pleased to see the initiatives from different parties having an impact.

“I’ve been taking part in the judging for seven years, and the standards are getting better and better. I’ve seen the pitches improve over that time and I’d put that down to the dedication of the groundsmen and the support and advice they get from the Suffolk FA and the IOG.

“This competition has been a great initiative, and along with the funding from the FA and IOG, it has really made a difference to grassroots football in Suffolk because the pitches are getting better. Without the sponsorship of the competition from Ransomes Jacobsen and the support from the FA and IOG, we wouldn’t have got to this point, and I’m looking forward to seeing further progress.”

Steve Alabaster from Ransomes Jacobsen added: “I’m quite taken aback and astounded by how much work the volunteers put in, especially when they have to finance a majority of the work themselves. Some of these guys have hardly got anything at all, and they’re producing fantastic surfaces for kids and adults to play on. I was really surprised that every pitch we saw wasn’t waterlogged because of the heavy rain we’ve had, and it is incredible that they’re doing that with such little resources – each pitch we’ve seen is a credit to the groundsmen who maintain them.

“It’s fantastic to be able to big up these guys because they don’t always get much recognition and it’s a wonderful opportunity for us to partner and support the Suffolk FA. It’s something we’ve been doing for a number of years that we’re very proud to be part of.”

In addition to being crowned as Groundsman of the Year, Beccles Town will receive £200 to be spent on groundscare equipment, with Halesworth Town receiving £100 and Claydon £50. All three clubs will be invited to attend the Suffolk FA Awards Ceremony later in the year to receive their prizes.

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