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Listening to the Professionals: Feedback from the Field

Listening to the Professionals: Feedback from the Field

Listening to the Professionals: Feedback from the Field

Daily use provides insights no factory test can replicate. Earlier this year, members of the StumpBusters network visited FSI Stump Cutters in Denmark to share feedback from the field and gain a closer look at the people and processes behind the machines.

Listening to the Professionals: Feedback from the Field

Listening to the Professionals: Feedback from the Field

Rob Baker has spent almost 20 years in arboriculture, the last eight of them specialising in stump grinding as owner of the StumpBusters South Yorkshire and Midlands franchise. So when FSI Stump Cutters invited members of the StumpBusters network to visit its factory in Denmark, Rob was among those keen to go, and to bring feedback from the field with him.

“I’ve used FSI machines for a good few years now, starting off with an FSI D30 tracked and a FSI B20 before more recently adding a new FSI B21 and D60 tracked to the fleet to keep up with the increasing workload”, Rob explains. “The different machines give us the versatility we need for jobs with different access, but all give us incredibly reliable performance.”

“Our stump grinders are the beating heart of operations and when they’re worked hard every day, inevitably components wear out and this is where the support available becomes paramount to keeping business up and running.”

Feedback from the Field
For Rob and colleagues from across the StumpBusters network, the visit to the FSI Stump Cutters facility in Denmark offered much more than a standard tour.

“It delivered real value for both parties” he says. “We got to see how the machines are made and received tips and training that help us to get the most out of our equipment. At the same time, we were able to give feedback directly to the people designing and building the machines which can only go to make these machines even better!”

“We found FSI to be incredibly open. We met people in all areas of the business who were always happy to answer our questions. We really felt like our feedback was appreciated, and their willingness to be so transparent demonstrates a real confidence in their processes and their output.”

Zeb Inker, StumpBusters Managing Director, puts the value of that feedback in context, “Where tree surgeons may be using a stump grinder once a fortnight, our team are challenging these machines day-in, day-out and, for us, the backup support and parts availability from the manufacturer are as important as the performance of the machine itself. The trip to FSI was brilliant, informative for both parties, and after seeing the knowledge and culture of the FSI team and sharing our feedback from the field, I have no doubts that more of our franchisees will be turning to FSI grinders in the future.”

Learning from Professionals
By creating opportunities for open discussion, encouraging honest feedback and sharing knowledge directly with end users, FSI is proud to strengthen the partnerships that help drive continuous improvement across its product range and customer support network.

“Listening, learning and collaborating remains the most effective way for us to ensure we are aware of what’s happening in the market and can continue to meet the needs of professionals who are relying on our equipment everyday” adds FSI Managing Director Kim Schmidt. “We’d like to thank the StumpBusters team for their time, and Dan at DJB Machinery for coordinating this opportunity.”

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TGA calls for consistent 28-day exemption during water restrictions

TGA calls for consistent 28-day exemption during water restrictions

TGA calls for consistent 28-day exemption during water restrictions

The Turfgrass Growers Association (TGA), the representative body for professional turfgrass growers in the UK, is calling on all water companies to apply a clear and consistent exemption allowing newly laid turf to be watered for at least 28 days during Temporary Use Bans.

TGA calls for consistent 28-day exemption during water restrictions

TGA calls for consistent 28-day exemption during water restrictions

At the time of writing, six water companies have announced or introduced Temporary Use Bans across all or part of their supply areas: Affinity Water, Anglian Water, Cambridge Water, South East Water, Southern Water and South West Water.

The TGA fully recognises the pressures facing water supplies and supports sensible measures to reduce unnecessary water use. However, while most current restrictions include an exemption or concession allowing newly laid turf to be watered during its initial establishment period, the wording and conditions vary considerably between water companies.

Some companies allow newly laid turf to be watered for 28 days after installation, while others only permit the watering of turf that was laid before restrictions began. Some also impose conditions relating to watering times, methods or evidence of when the turf was laid.

The TGA believes this inconsistent messaging risks causing unnecessary confusion among consumers. That uncertainty can then affect the wider supply chain, leading to cancelled or postponed turf orders and landscaping projects.

The commonly used term “hosepipe ban” can add to this confusion, as it may suggest that every use of a hosepipe is prohibited. Temporary Use Bans are more accurately understood as water-use restrictions, with specific exemptions and concessions remaining in place for certain activities.

Freshly laid turf must be watered while it establishes roots into the soil beneath it. Without sufficient water during this critical period, the turf may fail, wasting the turf itself, the resources used to produce and transport it, any water already applied and the customer’s investment.

The TGA has worked with water companies, water-industry bodies and the wider landscaping sector for many years to establish a clear distinction between newly laid turf and established lawns.

In its 2011 response to a consultation on proposed changes to powers to restrict non-essential uses of water, the TGA called for newly laid turf to be watered for 28 days to ensure successful establishment, while supporting restrictions on the unnecessary watering of established lawns. The Association also warned that excessive discretion between water companies could lead to confusion, uncertainty and inconsistency.

The TGA is therefore calling on all water companies to apply and clearly communicate a consistent minimum 28-day establishment exemption for newly laid turf.

This is not a request for unrestricted water use. It is a practical and responsible measure that recognises the essential watering needs of newly laid turf and helps prevent the greater waste caused when turf fails and must be removed and replaced.

Richard Owens, Chair of the Turfgrass Growers Association, said:

“The TGA fully understands the need to protect water supplies and supports responsible action to reduce unnecessary water use.

“However, the conditions currently being applied vary considerably between water companies and are not always easy for customers to find or understand. This creates avoidable uncertainty at a time when people need clear and practical information.

“Although these restrictions are widely described as ‘hosepipe bans’, that phrase can suggest that a hosepipe cannot be used under any circumstances. In reality, a number of exemptions and concessions remain in place, including for newly laid turf in many affected areas.

“Freshly laid turf must be watered during its establishment period. During prolonged hot and dry weather, this may require frequent watering to ensure that both the turf and the soil beneath it remain adequately moist. If it is not watered sufficiently, the turf may fail, wasting the turf itself and all the water, energy and resources already used to grow, harvest and transport it.

“The TGA and the wider landscaping industry have worked with the water sector over many years to establish a responsible approach to watering newly laid turf. We now want to see that principle applied consistently, with all water companies allowing at least 28 days for establishment and communicating this clearly to their customers.

“This is not about seeking unrestricted water use. Water should be used carefully, efficiently and only for the essential establishment of newly laid turf.

“We encourage homeowners to check the specific rules published by their own water company rather than assuming that newly laid turf cannot be watered.”

Advice for landscapers, turf suppliers and customers

Before ordering or laying turf, customers and contractors should confirm which water company supplies the property and check whether restrictions apply in that area.

They should then confirm whether newly laid turf may be watered throughout its establishment period and note any conditions relating to the installation date, permitted watering times, watering methods or evidence that must be retained.

Where watering is permitted, the TGA recommends:

• applying water only to the newly laid turf;
• using no more water than the turf genuinely needs;
• avoiding runoff onto paths, roads and surrounding areas;
• comply with all local watering restrictions and, where permitted, water during the early morning or late evening to reduce evaporation and improve effectiveness;
• retaining evidence of the date on which the turf was laid;
• checking the turf and soil regularly during prolonged hot and dry conditions, as more frequent watering may be required while roots establish;
• reducing or suspending watering when rainfall provides sufficient moisture;
• delaying mowing until the turf has rooted into the soil and mowing is genuinely necessary;
• setting the mower to a higher cutting height when the turf is first cut, helping to reduce stress during hot and dry conditions;
• avoiding the removal of more than one-third of the grass height during any single cut; and
• stopping hosepipe use once the permitted establishment period has ended.

An exemption or concession for newly laid turf does not provide permission for the continued watering of an established lawn. Once established, lawns should generally be allowed to respond naturally to dry conditions and will usually recover when cooler and wetter weather returns.

The TGA has published a summary of the current water company guidance at: https://turfgrass.co.uk/hosepipe-bans-and-newly-laid-turf-2026/

Restrictions, exemptions and the areas covered may change at short notice. Customers should always check the complete and most recent guidance published by their own water company before ordering or laying turf.

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Win with Aspen Fuel at GroundsFest 2026

Win with Aspen Fuel at GroundsFest 2026

Win with Aspen Fuel at GroundsFest 2026

Aspen Fuel will be making a popular return to GroundsFest 2026, highlighting the significant benefits for operators, machinery and the environment of switching to alkylate petrol. The technical team will be on hand to answer all of your questions on stand H50, which is also the location to test your strength on the now infamous ‘Aspen Challenge’ – giving attendees a daily chance to win 50L of Aspen Fuel!

Win with Aspen Fuel at GroundsFest 2026

Win with Aspen Fuel at GroundsFest 2026

Unlike traditional forecourt unleaded, Aspen alkylate petrol contains virtually none of the harmful substances such as benzene and other hazardous hydrocarbons. This means operators are exposed to substantially fewer harmful fumes while working, helping to create a pleasant and healthier working environment – particularly during long periods of use or when operating equipment in confined spaces.

Not only benefitting the operator, Aspen also helps equipment perform as its best. Its cleaner composition and ethanol-free formulation promotes easier starting, smoother running and cleaner engine operation, while reducing carbon deposits which can contribute to costly servicing and maintenance. Aspen boasts an extended shelf life compared to pump petrol, eliminating many of the fuel-related issues caused by stale fuel making it ideal for seasonal equipment and machinery that may spend extended periods in storage.

Its environmental credentials are equally impressive – producing lower emissions of harmful pollutants, contributing to improved air quality for operators and those working nearby, as well as supporting more sustainable grounds maintenance practices without compromising performance.

While on the stand, attendees can also take part in a fun test of strength in the form of the ‘Aspen Challenge’ where one lucky visitor can bag themselves a free 50L drum of Aspen Fuel each day of the show.

Whether you’re already using alkylate petrol or are considering making the switch, the Aspen team will be on hand to answer questions, offer expert advice and demonstrate how Aspen can benefit your business when GroundsFest returns to Stoneleigh Park, Warwickshire, on 16th and 17th September 2026.

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TP Wood Chippers to unveil all-new ranges at GroundsFest and APF

TP Wood Chippers to unveil all-new ranges at GroundsFest and APF

TP Wood Chippers to unveil all-new ranges at GroundsFest and APF

It’s set to be a very exciting autumn season for the team at TP Wood Chippers! Confirming their attendance at both GroundsFest 2026 and the APF Exhibition, the company are set to officially launch not one but TWO new woodchipper ranges to the UK market, with visitors invited to experience first-hand how TP continues to push the boundaries of performance, reliability and customer-focused innovation.

TP Wood Chippers to unveil all-new ranges at GroundsFest and APF

TP Wood Chippers to unveil all-new ranges at GroundsFest and APF

With the 8-inch woodchipper market continuing to experience significant growth, TP is building on the success of its highly capable TP215 platform with the introduction of the all-new TP216 and TP206 ranges.

The TP215 has earned a reputation for exceptional performance and reliability, powered by a robust 59hp Hatz diesel engine which makes it one of the most powerful machines in its class. Combined with TP’s high-throughput flywheel design, the TP215 delivers impressive productivity, frequently outperforming many rival machines in the 8-inch market.

Working closely with customers, TP’s engineering team in Denmark have spent the last 18 months making a great machine even better – refining the TP215 in time to put the new TP216 and TP206 ranges into production ready for the autumn season.

GroundsFest and APF will provide the perfect platform for these new ranges to make their UK debut, giving grounds managers, contractors, arborists and forestry professionals the opportunity to see the models up close for the first time. Visitors will also be able to explore the company’s full professional woodchipper range and speak with members of TP’s rapidly expanding UK dealer network. With an established, knowledgeable support network providing local sales, service and aftercare, customers can discover not only the latest innovations from TP but also the backing that comes with investment in the TP brand.

Be among the first to see the new TP216 and TP206 ranges with a stop by stand OSA272 at GroundsFest and stand 80-100 OUT at APF when both shows return this September.

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BAGMA to showcase bolstered member benefits at GroundsFest

BAGMA to showcase bolstered member benefits at GroundsFest

BAGMA to showcase bolstered member benefits at GroundsFest

The British Agricultural and Garden Machinery Association (BAGMA) are pleased to be returning to GroundsFest in 2026, showcasing their biggest ever range of Service Providers and industry-specific training courses. In a time of continued trading and economic uncertainty, these partnerships offer genuine savings and additional value to every BAGMA membership, with current and prospective members invited to find out more on stand 39.

BAGMA to showcase bolstered member benefits at GroundsFest

BAGMA to showcase bolstered member benefits at GroundsFest

BAGMA have proudly supported independent garden, groundcare and agricultural machinery dealers for over 100 years – fighting for better terms and drawing on the combined strength of their membership to influence legislation and provide support in areas such as training and apprenticeships. In such volatile times, strength in numbers has never been more important, with the BAGMA team working harder than ever to compile a comprehensive range of support to deliver discounts and benefits to member businesses.

Over the last 12 months alone, BAGMA have introduced partnerships with employee benefits and insurance brokers Brown & Brown, waste management experts Avena Group, security specialists VIN Chip, business rates experts QuoinStone and international payment providers Ascendant – adding to an already comprehensive list of Service Providers offering exclusive support and discounts spanning health & safety, utilities and more.

BAGMA training has also continued to go from strength to strength, with the Off Highway Electric Vehicle & Power Equipment course – launched at GroundsFest last year – cementing its status as the industry’s leading EV training programme. With a focus on both practical skills and an awareness of legal obligations and best practice, the training has been undertaken by dealers across the country helping to raise safety standards in this rapidly growing sector of the market.

Stand 39 is also the place to learn more about the award-winning ‘Paperless Solution’ to streamline the recording of handover & installation paperwork. All of this and more can be found by speaking to a member of the BAGMA team when GroundsFest returns to Warwickshire’s Stoneleigh Park on 16th and 17th September.

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