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Look at me now!

Look at me now!: Scott MacCallum caught up with Jordan Fairweather and learned just how far greenkeeping has taken him.

Jordan Fairweather had been joined by his parents for a meeting with the school’s careers’ advisor. Always keen to keep busy, he had been splitting his time between two holiday jobs, one at his father’s car dealership and the other divotting fairways at Letham Grange Golf Club, near Arbroath.

Look at me now!

Look at me now!

When it came to the inevitable question of “What do you want to do?”, it was as much a surprise to his mum and dad as it was to the careers’ advisor when he replied, “I’d like to go to Elmwood College and give greenkeeping a go”.

It was perhaps the fact that his parents were so dumbstruck by the answer that it was neither of them who spoke next.

“’That’s an absolutely silly idea. It will never give you a career, never give you enough money and you’ll be spending the rest of your life cutting grass, You should go into the family business’,” was the response from the person whose sole role was advising young people on the path to career fulfilment.

That was back in the mid ‘90s and Jordan was recounting the story from Dubai, where he is in charge of operations at three prestigious golf clubs. He had just spent his weekend with his wife and two young children around the private pool in his housing complex. He has responsibility for around 115 staff and regularly meets with the clubs’ boards and stakeholders to discuss the current performance of the business along with further development opportunities.

Thinking back to that careers’ advisor, there is no feeling of having proved her wrong, just a degree of frustration that an excellent career option could so easily be ridiculed.

“I remember thinking I wonder what she would have said if I’d told her that I wanted to be a Formula One driver or a fighter pilot. She’d probably have said it was a good ambition to have. But what are the chances of making a life at that? Very slim!”

Being brought up on the east coast of Scotland – not far from Carnoustie – Jordan was very much in a golfing/ greenkeeping heartland, particularly with that other huge employer of greenkeepers, St Andrews Links, not too far away either. However, Jordan had a thirst for knowledge and to make the most of his career, and without a genuine affinity for links golf, he felt the urge to move away.

“I could see that I wasn’t going to learn any more where I was and so I took a long shot and gave up my full-time position and took a seasonal job at Loch Lomond Golf Club, working for Ken Siems and David Cole. I stayed there for seven and a half years.”

After just one year Ken, known for his ability to identify talent, was giving Jordan special projects to handle, including installing the SubAir system, one of the first at any UK golf club, irrigation-related projects and installing drainage pumps on what was and is regarded as a particularly wet site.

“What he saw in me? I’ve no idea. You’d have to ask him. Maybe it was a willingness to learn and try anything new. That was what I saw in Ken. He’d take a risk on anything.

The view was if you don’t try you are never going to improve. The funny thing is we still call each other now bouncing ideas of each other.

“Loch Lomond was certainly a stepping stone to learning and creativity, the management team were always trying to see how to take something to the next level.”

Certainly Loch Lomond was a great place to develop and Jordan was there when it was a regular host of the Barclay’s Scottish Open. He also grabbed the opportunity to study at Rutgers University in New Jersey.

“The Scottish Opens were always such a highlight on your calendar, but what really came through to me, at a place like Loch Lomond, was that there was so much more to the industry and so much you can do within the industry whether than be in a specialised area like irrigation or in construction or grow-in.”

When Ken moved on to a build a golf course in Dubai he asked Jordan if he wanted to go with him.

Look at me now!

Look at me now!

“That was in 2008 and to say that I haven’t been home since, would be correct,” said Jordan, who clarified the statement by saying he’d probably been back to see his parents five or six times since, often coinciding with friends’ weddings or BTME at Harrogate.

Jordan was Construction Manager, working under Ken who was Project Manager, on the Golf City project in Dubai, which , ironically given its name, has now been replaced by a housing development. They were also responsible for grassing the racecourse which hosts the world’s richest race along with construction of the world-acclaimed Yas Links.

Dubai was not immune from the world recession in 2010 and construction work on such projects slowed, so Jordan made the decision which was to impact the rest of his life – he took on the task of completing construction and growing-in on a golf course in Bulgaria.

“The job had been advertised through St Andrews company, Braemar Golf, and I went to work there for a Bulgarian owner. It was then that I met my now wife. We were the first two employees of
the company and she was working on the marketing,” said Jordan, for whom the apartment they bought in Sofia, is still, and will always be, regarded as home – no matter where he and the family are living.

That Bulgarian project lasted two and a half years, after which he was off to Bahrain and the Royal Golf Club, where he not only managed the agronomy of the golf course, but also managed a landscaping company along with a golf cart sales and service division.

“The golf club was on an island and there were no local companies to supply fertilisers or flags and pins etc. The club was already the island’s biggest importer of seed and fertiliser and so a lot of the other managers at football pitches and racecourses used to ask us to bring supplies in for them.

“I stayed there for four years and by the time I left the landscaping company, which was run out of the golf maintenance department, was turning over $1 million, more than the F&B banqueting and Fitness departments.”

That was a great lesson for Jordan about the how various departments within a golf club can work towards the overall success of the club.

“Back in Scotland, each department tends to be run very separately – the greenkeeper is the greenkeeper, the steward is the steward and the F&B guy is the F&B guy. Very rarely is there any working together to achieve more for the club. Greenkeeping is usually the biggest cost centre for any golf club so the golf course manager or Superintendent should be in a position to manage more of the business and make the decisions. It was in Bahrain where I started to learn more about the business side of running, not just golf clubs, but businesses.”

Next stop was Malaysia.

“The Royal Golf Club was managed by Troon Golf and I’d been doing well and enjoying the job. Our daughter was born while we were there.

However, Troon asked if I wanted to go to Malaysia because they had a 72 hole Ernie Els design project.

They had already opened 18 holes and there was going to be another 18 holes on one side of a village, close to Singapore in Southern Malaysia, with another three loops of nine next door as well as a nine hole par-3. The first 18 holes was on the Island of Langkawi and required a flight every second Sunday.”

It was a Malaysian Government project aimed at growing tourism in the area and there were also a host to attractions being developed from water parks to Hard Rock Cafes and resort hotels.

“We were a 20-minute drive into Singapore and at weekends would go over as often as possible as Johor Bahru was not geared for ex-pat life.

“But that was probably the toughest role I’ve had, to be honest. There were lots of factors. We were an hour out of the main town in a small village, which presented logistical issues as the daily commute was 90 minutes each way.

There were also lots of different grass types and ages within the 45 holes and with the first being grassed three years earlier than the last, you can imagine trying to open 45 holes at the same time and achieve consistency. We also had 120 greenkeepers on the site and very few ex-pats with greenkeeping experience,” revealed Jordan.

“You’ve got a guy who’d just learned to write his name in English six months before and we were trying to train him to mix fertiliser and apply chemicals, the risks are high”

At the end of his two-year visa, Jordan decided that he didn’t want to apply for another, as that would have meant him working there for a further two years.

“Troon Golf said that they had a job that might suit me. It was in Prague, in the Czech Republic, which would be only an hour’s flight back to Bulgaria. It was to build a new course with architect Kyle Philips, who I’d already worked with back in Abu Dhabi.”

Look at me now!

Look at me now!

So that was the next project and Jordan fell into the routine of flying to work on Monday morning, returning home on Thursday night and spending the three days at home working on the admin side of the job. All very well until Covid – and Jordan was stranded for 12 weeks in Prague away from the family!

It did bring to the fore one of the issues which wasn’t so commonplace in the middle east.

“You would automatically think that coming back to Europe would be easier than in Dubai or Malaysia but it’s not because English isn’t the first or even second language.

“Go to the Czech Republic with a daughter who speaks English and Bulgarian, which school do you put them into, because they all speak Czech . In Dubai, there are so many international schools and English is the first language.”

The Prague course was another to be marked down as a huge success, winning Europe’s Best New Course and the Czech Republic’s Best Course for a few years’ running.

“When I fi nished there, Troon Golf called and ask me if I wanted to go back to Dubai. They had a potential job for me and I could take the wife and kids (number two having since joined the family).

“One of the benefits of working in the Middle East is that the company pays for your kids’ schooling at an international school,” he said.

“So that is where you find me today. I’ve got three golf courses, all different styles – Arabian Ranches,Dubai Hills and The Montgomerie.

We are also constructing another 18 holes on Dubai South, close to a new airport which is being built.”

Asked to describe his day-to-day life you get a genuine feel for how far Jordan has come from the schoolboy replacing divots at Letham Grange back in Angus.

“I’m not the guy who has to be here at five o’clock in the morning. That’s not my role because I’m dealing with stakeholders across different departments which include weekly financial forecast and business review meetings and project development across a wider portfolio than golf. So I take the kids to school at 7.30 and two days a week I’ll come to my office to work on admin solely from a business point of view. For the other three days I’ll head to one property and for the first 90 minutes the Superintendent and I will drive the golf course and we’ll discuss plans for the week, how the current programs are going and share ideas,” said Jordan, adding that the children also go to a Bulgarian school every Sunday in Dubai to keep up with their home curriculum.

“Then we organise to meet every manager from that club from F&B, Security, Golf Operations, Sales and Marketing and we sit down together for half an hour for a coffee. Basically, the accountability of running three golf clubs is split between two of us, myself and a director of golf. A combined 167,000 rounds of golf a year and a membership base of 1,334 including social members,” said Jordan, who added that The Montgomerie alone does 62,000 rounds a year and every one is driven in a golf cart, so there are 290+ carts total, maintenance of which is also carried out by his mechanics.

“At the moment I’ve got 42 people at The Montgomerie, 26 at Arabian Ranches and 36 at Dubai Hills in agronomy plus engineering but I’m currently spending more time with the developers than on agronomy.

The owners are the biggest developers in Dubai and actually built the current tallest building in the world, the Burj Khalifa.”

With a wealth of experience at this fingertips, Jordan is in the position where he can predict how long it should take to get a golf course to the level it should be.

“I know, depending on the size of the property and the number of rounds that are being played how long it is going to take me to get the course to where an ownership or membership want it. It could be two years, it could be three. Once we have reached the level, in the past, that would be the time for me to get back into the construction side, but now I’m thinking of the family and unless a stand-out job comes along, I think we will be here for the foreseeable future.”

Having worked around the world, Jordan is well-placed to offer advice to anyone who harbours a desire to spread their wings.

Look at me now!

Look at me now!

“I know of people who have decided to venture out of the UK and they’ve gone to France, or they’ve gone to Germany or Belgium and they’ve said it was too hard and returned home within six months.

“It’s not like volunteering at a golf tournament where everything from visas, transport, SIM cards, food and accommodation is laid on for you.

“Take Malaysia as an example. I would leave my wife every day in a city with very few ex-pats and she’d be an hour away from me. She had to fi nd the local doctors, the local post offi ce, the local car registration centre and it’s all in the local language.

“It can be tough, especially if you have a two year-old,” he said, adding that his admiration for his better half knows no bounds.

Wherever he has been he has tried to learn some of the local language.

“I always try and greet people in their own language, even if it is just to say ‘Good morning. Nice to meet you. I’m Jordan’. I then go on to ask if we can continue in English. They appreciate that you have made the effort.”

It would be fair to say that Jordan has come a long way since that careers’ meeting back in the mid-90s. His mum and dad have forgiven him and are regular visitors to not only spend time with their grandchildren but also to enjoy the delights of Dubai.

It would also be very fair to describe his career as exciting, rewarding, demanding and fulfilling.

You would not describe it as “silly”.

You can follow Jordan on social media on Twitter @golfagronomy and on Instagram, golf _agronomy

BAGMA Dealer Hub to be unveiled at GroundsFest

BAGMA Dealer Hub to be unveiled at GroundsFest: BAGMA (British Agricultural & Garden Machinery Association) has announced that it will be launching the new BAGMA Dealer Hub at GroundsFest, which is taking place at Stoneleigh Park, Warwickshire on 20 – 21 September.

BAGMA has been representing independent garden and agricultural machinery dealers in the UK for over 100 years. Throughout that time the association has been fighting for better terms and conditions for dealers from suppliers and manufacturers, whilst drawing on the strength of its membership numbers to influence outcomes.

BAGMA Dealer Hub to be unveiled at GroundsFest

BAGMA Dealer Hub to be unveiled at GroundsFest

In an ever-changing business world, the association plays a vital role in supporting the UK dealer network, and this support will be showcased through the new BAGMA Dealer Hub at GroundsFest.

The Hub will be an opportunity for dealers, both BAGMA members and non-members, to gain industry insight, discuss relevant topics, receive support and advice, and answer any queries about membership, benefits, and training.

Commenting on the new Dealer Hub, Nick Darking, BAGMA General Manager, said: “We’re really excited to have the opportunity to be exhibiting at this new event. BAGMA having a presence at industry events is important for us as we are the association for the industry and represent dealers across groundscare, turfcare and agriculture.

“This new and exciting event is an opportunity for BAGMA to unveil the BAGMA Dealer Hub which consists of our partner services who are available to talk to visitors about how they can make your business more effective, and we will also have BAGMA trainers on hand doing demonstrations and talking to everyone about training. This is an opportunity for members and non-members to come and see what BAGMA is, what we do and how we can benefit you, your business, and the industry.”

GroundsFest’s Event Director, Christopher Bassett said: “We are delighted that BAGMA has chosen GroundsFest to launch the exciting BAGMA Dealer Hub. Dealerships are integral to the UK groundscare industry, and we are anticipating that many will attend GroundsFest in September. There will be plenty on offer at GroundsFest to interest dealers and the BAGMA Dealer Hub will further strengthen this.”

Aside from the all the fantastic opportunities available on the BAGMA Dealer Hub, the association will also have its famous Brew & Biscuit stand, so ensure that a visit to the BAGMA Dealer Hub is on your GroundsFest agenda.

For more information, please visit www.groundsfest.com

You can also follow GroundsFest on Twitter, Facebook and Instagram @GroundsFest for much more news, reviews and insightful views.

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Turf grower triumphs at RHS Chelsea Flower Show

Turf grower triumphs at RHS Chelsea Flower Show: A North Yorkshire turf grower has won a top award at the world’s most prestigious gardening event.

Lindum Turf, which is based at Thorganby near York, won the Sustainable Garden Product of the Year category at the RHS Chelsea Flower Show, for its plastic-free wildflower turf.

Turf grower triumphs at RHS Chelsea Flower Show

Turf grower triumphs at RHS Chelsea Flower Show

The results were announced on May 22, the first day of the world leading event.

Professor Chris Harrop OBE, chair of the panel of judges at the RHS Chelsea Flower Show, said this year’s shortlist included an impressive range of entrants, covering all aspects of sustainability and gardening.

However, he added that the judges were pleased to announce Lindum Wildflower Turf as this year’s winner.

Prof Harrop said: “The judges reflected on the sad reality that the UK is one of the most nature depleted countries in the world and that the nation’s biodiversity is under serious threat. Lindum’s Wildflower Turf goes some way to help address this.

“The Lindum Wildflower Turf is the first to be grown without plastic matting. Its compost is peat free and recycled but most importantly it supports a huge range of pollinators and insects with its 27 species of wild flowers, perennials and herbs, all native to the UK.

“The judges fully support Lindum’s mantra that wild flower turf should be grown plastic-free, ‘The way nature intended’, and are delighted announce them as this year’s winner.”

Lindum Turf has had invested heavily over several years to create the plastic-free wildflower turf.

Some turf grown in the UK, including other wildflower turfs, contains single-use plastic mesh which gets buried in the ground when the turf is laid.

Over time, the mesh decays into harmful microplastics that pollute the soil and can leach off into nearby watercourses. The mesh can also have an extremely damaging impact on wildlife, with hedgehogs and other small animals becoming trapped in it and suffocating or starving to death.

Lindum Turf owner, Stephen Fell, said everyone who worked at the company was absolutely thrilled by the win.

He said: “The RHS Chelsea Flower Show is the pinnacle of the gardening events and by far the most prestigious. Everyone wants to win at Chelsea.

“To achieve that with a product we have innovated ourselves is incredible. It adds tremendous credibility to what we’ve created, and what we’re trying to achieve – making turf sustainable and something that enhances the environment rather than potentially damaging it.

“I’m extremely proud of everyone at Lindum Turf.”

Earlier this year, Stephen launched a campaign calling on the turf industry at large to remove single use plastics from its products by 2030, to prevent the damage it causes.

The campaign has been supported by Juliet Sargeant, who won a Gold Medal at the Chelsea Flower Show in 2016, and a Silver Gilt Medal for her popular Blue Peter Garden in 2022, as well as industry body the Turf Growers Association (TGA).

For the latest industry news visit turfmatters.co.uk/news

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Customer service at the heart of Reesink awards

Customer service at the heart of Reesink awards: Each year Reesink UK highlights its dealers who go above and beyond in providing exceptional standards of customer service, goals and considerations with its Aftermarket Dealer Awards.

Lee Rowbotham, service and training manager at Reesink UK, says: “The relationship between distributor and dealer is vital to the success of both businesses. In many cases Reesink’s dealers have that all-important customer facing contact. We appreciate how vital that role is and feel strongly about strengthening our relationship with our dealers wherever possible. That’s one of the reasons why the Aftermarket Dealer Awards came to fruition.”

Customer service at the heart of Reesink awards

Customer service at the heart of Reesink awards

The awards recognise an overall Dealer of the Year for Excellence in Customer Service, alongside outstanding performance in three key areas: Service, Parts and Skills. For the first time this year, Reesink also recognised its dealers that showed the greatest improvement across all key areas in a brand new award.

The new award is designed to reward dealers that showed the biggest step up across all sections of its KPI scoring: service, parts and skills with Devon Garden Machinery scooping this inaugural award.

Steve Dommet from the company says: “This award recognises the efforts our after sales team has put into raising standards and improving the service we provide our commercial customers. As this is a new award it was a pleasant surprise when we found out we’d won.”

Dealers are scored across all three key categories in keeping with Reesink’s Service Level Agreement. The dealer that achieves the highest combined score across categories is awarded the overall Dealer of the Year for Excellence in Customer Support. This year that award went to Reesink Turfcare South East who also won the gold award for Excellence in Skills. Tom Clark, branch manager of Reesink South East says, “Receiving these awards is a proud achievement and recognises our staff members doing a good job. It shows customers we’re a trusted brand as an award winner in what we do to be recognised as one of the best in the field.”

The runners up in these respective categories were Lloyd Limited and Oliver Landpower, who both took home silver awards.

When it came to Excellence in Parts, Revill Mowers took the gold award, with Gammies Groundcare taking silver. Stan Grewar, parts manager at Gammies Groundcare, says: “We’ve got a young team and this award reflects their hard work. I’m very proud of them, I know that the company and the parts department are in safe hands with them.”

Excellence in Service saw Cheshire Turf Machinery win gold while Redtech Machinery took silver.

Mark Woodward, service director at Cheshire Turf Machinery claims: “We are continually investing in our customer service and the excellence in service award is our eighth award since 2017. All of our staff have been brilliant in maintaining and improving standards since the Reesink service level agreement was introduced.

“I would also like to take this opportunity to congratulate one of our service technicians, Chris Hester. He’s our first technician to successfully complete the prestigious Toro Master Tech course.”

Lee concludes: “Reesink has always prided itself on delivering fantastic after sales service and the Aftermarket Dealer Awards recognise those dealers who do an exceptional job at upholding this customer service standard. We’d like to thank them all for their continued hard work and incredible work ethic, it’s a real pleasure working with them year in and year out.”

To learn more about Reesink’s aftermarket offerings including genuine parts, machinery servicing and maintenance advice, customers can get in touch with their local Toro Genuine Parts dealer or service centre or contact Reesink via reesinkturfcare.co.uk.

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It’s TinyLineMarkers® at the double for PGSD!

It’s TinyLineMarkers® at the double for PGSD!: Recent rapid expansions have seen major investments for Hounslow-based contractors PGSD – the most recent of which is a second TinyLineMarker® from Origin Amenity Solutions (OAS).

So impressed with the accuracy and labour savings brought about by their original TinyLineMarker® Pro, a Pro X has joined the fleet to deliver efficient marking to schools and sports turf customers across the home counties.

It’s TinyLineMarkers® at the double for PGSD!

It’s TinyLineMarkers® at the double for PGSD!

“Due to the growth in business, we were finding that marking surfaces manually was becoming problematic in terms of both time and labour” explains Managing Director Mark Hooley. “Sports facilities and schools tend to work to extremely tight changeover timeframes and so, to meet requirements, we looked to technology to help.” Mark and the team researched the market extensively and found the TLM Pro to be extremely effective during trials. “We wanted something that was straight forward to operate and that would give us the precision we need when installing these lines. The TLM Pro met all of our requirements, and upon delivery in the spring of 2022, proved to be absolutely outstanding!”

The TLM Pro was shared between teams based in London and Hertfordshire before being joined by a new TinyLineMarker® Pro X in April 2023, giving the two PGSD schools’ teams their own marker for an even more efficient service. “Our operatives were blown away by the intuitiveness of the Pro but the Pro X is next level!” exclaims Mark. “The tablet has been upgraded and there are even more settings and stored markings – all easier to find and use. There is also a wealth of new features, simple things like the ability to manually flush out the system after marking which is a great addition.”

Robust and versatile, the TLM Pro X is the new fast and effective solution to marking – offering a 10L paint capacity and high traction, pro wheels making it suited to even the most demanding field painting jobs.

“Our two TLM’s have been out most days as we prepare sports grounds for the summer season. With the software, we can programme and mark out a 400m running track in 90 minutes compared to two operators spending a full day using string and tape measures… and getting even better accuracy! Once summer marking is complete, we’ll then have another busy season come August when we start putting down markings for football and rugby.”

“We’re delivering a superior product to our clients with these markers and, when combined with the simplicity of use and labour savings, makes the investment essentially cost-neutral.” Mark adds, “There is also plenty of support from Simon Hughes at OAS who has helped us at every stage of the process, including delivering all the initial training, and though we’ve not needed to call on him we know help is available at the end of the phone if we need it.”

Free demonstrations are being offered across the UK.  To book or enquire visit https://tinymobilerobots.com/tinymobilerobots-uk/

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