Tag Archive for: Awards

Instructors and Assessors shine in inaugural awards

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Instructors and Assessors shine in inaugural awards: The hard-work and dedication of Lantra’s Instructor and Assessor network were recently celebrated at the inaugural Instructor Excellence Awards at Stoneleigh Park, Warwickshire.

Over 40 Instructors were in attendance for the ceremony, which also saw Lantra hosting a networking session whilst delegates enjoyed a celebratory hog roast lunch.

Instructors and Assessors shine in inaugural awards

Instructors and Assessors shine in inaugural awards

Lantra staff presented winners with industry excellence awards for categories in 4×4, tractors, lift trucks, pesticides, pest control, health and safety, ground-based chainsaw, tree inspection, aerial arboriculture, plant and machinery and also landscape tools.

As well as individual industry awards up for grabs, there were also categories for outstanding contribution, best newcomer and longest serving Instructor. Trophies and winner prizes were kindly sponsored by Lantra partners EGO Power Plus and Cooper Pegler.

One of the highlights of the event saw Edward Willmott – a Lantra Instructor of 53 years – sharing an insightful and moving speech about his time teaching cattle hoof trimming whilst accepting his longest serving award.

Stephen Roberts, Head of Instructor Network at Lantra, said: “We were delighted to celebrate the fantastic achievements of our committed Instructor and Assessor network at the recent inaugural event ceremony.

The talented and often unsung individuals inspire and motivate Learners and the next generation daily, imparting key skills and knowledge whilst delivering crucial courses in the environment and land-based industries. A huge congratulations to all the brilliant and well-deserved nominees and winners!”

Sam Jones of SCJ Training, winner of the excellence in ground-based chainsaws and outstanding contribution awards, commented: “I’m so grateful to the Lantra Provider Network for voting for me in the recent Lantra Instructor Awards. It was even better that I actually won a couple of awards! I have been teaching chainsaws as well as other Lantra courses for many years and it is so fantastic to be recognised for my contribution to developing the skills of others.

“I am passionate about training and developing people” Jones continued. “To be awarded the Outstanding Contribution Award was a real surprise to me yet a welcome one as again, my hard work behind the scenes has been recognised.”

Off Road Consultancy’s Leanne Putt also said about the event: “We had a fantastic day and it was a great opportunity to network with other Instructors and Providers. It was a real surprise and an honour to have received an award. It’s nice to receive the recognition of the hard work that we all put in.

“I’m so grateful to be involved with Lantra as it’s such a friendly and supportive environment. I look forward to seeing everyone again next year for great food, great atmosphere and a thoroughly enjoyable day.”

Freelance Instructor Roger Madge added: “I am still on a high following the Instructor Awards on Friday. It was such a great surprise to have received an award and I am absolutely chuffed!

It was a fantastic day and so good to get together with Instructors, Providers and the staff at Lantra.”

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Customer service at the heart of Reesink awards

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Customer service at the heart of Reesink awards: Each year Reesink UK highlights its dealers who go above and beyond in providing exceptional standards of customer service, goals and considerations with its Aftermarket Dealer Awards.

Lee Rowbotham, service and training manager at Reesink UK, says: “The relationship between distributor and dealer is vital to the success of both businesses. In many cases Reesink’s dealers have that all-important customer facing contact. We appreciate how vital that role is and feel strongly about strengthening our relationship with our dealers wherever possible. That’s one of the reasons why the Aftermarket Dealer Awards came to fruition.”

Customer service at the heart of Reesink awards

Customer service at the heart of Reesink awards

The awards recognise an overall Dealer of the Year for Excellence in Customer Service, alongside outstanding performance in three key areas: Service, Parts and Skills. For the first time this year, Reesink also recognised its dealers that showed the greatest improvement across all key areas in a brand new award.

The new award is designed to reward dealers that showed the biggest step up across all sections of its KPI scoring: service, parts and skills with Devon Garden Machinery scooping this inaugural award.

Steve Dommet from the company says: “This award recognises the efforts our after sales team has put into raising standards and improving the service we provide our commercial customers. As this is a new award it was a pleasant surprise when we found out we’d won.”

Dealers are scored across all three key categories in keeping with Reesink’s Service Level Agreement. The dealer that achieves the highest combined score across categories is awarded the overall Dealer of the Year for Excellence in Customer Support. This year that award went to Reesink Turfcare South East who also won the gold award for Excellence in Skills. Tom Clark, branch manager of Reesink South East says, “Receiving these awards is a proud achievement and recognises our staff members doing a good job. It shows customers we’re a trusted brand as an award winner in what we do to be recognised as one of the best in the field.”

The runners up in these respective categories were Lloyd Limited and Oliver Landpower, who both took home silver awards.

When it came to Excellence in Parts, Revill Mowers took the gold award, with Gammies Groundcare taking silver. Stan Grewar, parts manager at Gammies Groundcare, says: “We’ve got a young team and this award reflects their hard work. I’m very proud of them, I know that the company and the parts department are in safe hands with them.”

Excellence in Service saw Cheshire Turf Machinery win gold while Redtech Machinery took silver.

Mark Woodward, service director at Cheshire Turf Machinery claims: “We are continually investing in our customer service and the excellence in service award is our eighth award since 2017. All of our staff have been brilliant in maintaining and improving standards since the Reesink service level agreement was introduced.

“I would also like to take this opportunity to congratulate one of our service technicians, Chris Hester. He’s our first technician to successfully complete the prestigious Toro Master Tech course.”

Lee concludes: “Reesink has always prided itself on delivering fantastic after sales service and the Aftermarket Dealer Awards recognise those dealers who do an exceptional job at upholding this customer service standard. We’d like to thank them all for their continued hard work and incredible work ethic, it’s a real pleasure working with them year in and year out.”

To learn more about Reesink’s aftermarket offerings including genuine parts, machinery servicing and maintenance advice, customers can get in touch with their local Toro Genuine Parts dealer or service centre or contact Reesink via reesinkturfcare.co.uk.

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GMA’s Awards to be hosted at Headingly

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GMA’s Awards to be hosted at Headingly: The Grounds Management Association have today announced that its annual Industry Awards will return on Wednesday 29th November 2023, with this year’s event being hosted at Headingly Stadium in Leeds for the first time in its12-year history. 

The GMA awards ceremony celebrates excellence within the groundscare industry, recognising the outstanding performance of volunteers and professionals working across the sector.

GMA’s Awards to be hosted at Headingly

GMA’s Awards to be hosted at Headingly

Having previously taken place in Birmingham’s NEC in tandem with the delivery of SALTEX, Europe’s largest tradeshow, this year’s ceremony will operate as a standalone event and be hosted at Headingly Stadium in Leeds.

Geoff Webb, CEO of Grounds Management Association said:

‘We are thrilled to announce the return of our Industry Awards this November, especially given that the event will be hosted at Headingly Stadium for the first time.’

‘The GMA Industry Awards is the highlight of our year as we bring the industry together to shine a spotlight on the exceptional achievements of volunteers and professionals. The decision to move away from SALTEX and host a standalone event was made following industry feedback and allows for the focus of the evening to be celebrating and raising awareness of the skills and hard work grounds workers deliver all year round. With Headingly Stadium home to all-season sports, this felt a natural fit for the event this year and we look forward to welcoming the sector to such an impressive venue this November.’

To discuss sponsorship opportunities, contact Grounds Management Association Sales Manager Jill Rodham at jrodham@thegma.org.uk or on 07754552405.

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Awards galore for Carnoustie Golf Links

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Awards galore for Carnoustie Golf Links: The Championship Course at Carnoustie Golf Links, ‘Golf’s Greatest Test’ and host of The 147th Open in 2018, was named best golf course in Scotland at the 2023 Scottish Golf Tourism Awards.

Carnoustie Golf Links was successful in the Best Golf Course over £150 category for the third time in recent years and the awards didn’t end there as Carnoustie pipped the competition to take home the ‘Best Pro Shop’ Award for the second time in as many years.

Awards galore for Carnoustie Golf Links

Awards galore for Carnoustie Golf Links

The Championship Course at Carnoustie was up against a shortlist which included Castle Stuart, the King’s Course at Gleneagles and North Berwick.

Links Superintendent, Kevin Stott, said “This award recognises the hard work and effort that our whole team put in to looking after our world class golf courses and facilities every day. We are extremely proud to present the courses at Carnoustie in an outstanding condition to our local, national and international guests”

Rebecca Tully, Head of Merchandise, said: “Our Professional Shop has grown from strength to strength over the years. We picked up this same award in 2022 and couldn’t be more delighted to be awarded it again this year. We are committed to providing the very best offering and experience at Carnoustie, and this award is testament to the efforts that we put in every single day.”

Carnoustie Golf Links also picked up the Leisure, Tourism and Hospitality Award at The Courier Business Awards in late 2022. The last 12 months have seen a number of other successes at Carnoustie, including the launch of their research hub in collaboration with Abertay University and the launch of its brand-new High Performance Junior Programme. History was made at Carnoustie in August 2022 when they hosted the Boy’s and Girl’s Amateur Championships – where the finals were played alongside each other for the first time ever and late 2022 saw the near completion of the Seagreen development project stage at Carnoustie which will provide Scotland, and the wider UK, with critical green infrastructure and will become Scotland’s largest offshore wind farm, helping to meet Scotland’s net-zero targets and tackle climate change.

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Baroness dealer awards presented at BTME

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Baroness dealer awards presented at BTME: Baroness dealer awards were presented at the recent BTME exhibition in Harrogate.

George Browns Ltd

WE’VE WON! Baroness – Highest Overall UK Sales.  Pictured here is Tim Mason, Group Sales Manager (Groundcare), collecting the award from Stuart Gray from Baroness UK. We’d like to thank all our customers for trusting in us and we hope we can continue into 2023 for another positive year.

Baroness dealer awards presented at BTME

Baroness dealer awards presented at BTME

Lister Wilder

This week our sales team have been attending the #BTME show in Harrogate, where David Gray collected the Sales & Service award on behalf of the team presented by Luke Collins from Baroness UK.

Phill Hughes (Sales Director) commented – “It’s always an honour to receive awards, it shows the huge efforts put in by our Sales, Parts and Service departments to ensure that we deliver great customer service across our core franchises. Baroness mowers are now widely accepted as offering the best cut in the business, and providing low cost of ownership with proven reliability – they are a pleasure to work with and a manufacturer that has a clear vision for the future”

Gibbons Garden Machinery (GGM)

Awarded at the 2023 BTME show, The GGM team were awarded the Rising Star Award presented by Andy Darley from Baroness U.K.

The Rising star Award is presented to the fastest growing dealer for sales performance, and we’re very pleased that the continued hard effort put in by the team is being recognised & awarded by a manufacturer as prestigious as Baroness.

The whole team here at GGM is looking forward to seeing what we can achieve in 2023!

Adam Butler Director Baroness U.K. adds: The Baroness Dealer Awards provide a superb stage on which we can showcase the hard work and dedication our multi branch dealers continue to produce year on year. We are extremely proud of all our dealers and especially the 2022 winners. We produce world leading machinery in which we require world leading backup. That’s what we have and that’s what we will continue to do. A big thank you from TEAM Baroness goes out to all our dealers and customers alike for their continued support.

More info on the Baroness range visit: www.baronessuk.com

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