The true cost of cutting costs?: When a machine is operating at optimum performance and being utilised in the correct conditions, professional groundskeepers or operators can expect to see healthy and pristine looking turf. But performance could be hampered if a mower isn’t properly maintained and that includes the choice of replacement parts.
Currently, we’re in the thick of the core mowing season, and it’s likely that replacement parts will be required to maintain that optimum experience and result.
Here, Franck Pillittieri at The Toro Company, shares some reasons why it’s essential to consider true lifetime value and not just a low price point when it comes to purchasing replacement parts.
“We know that for many in our industry, as in many others, there is a need to try and reduce cost when it comes to maintenance work on equipment. In the current climate especially there is likely to be more pressure than ever to cut costs in the short term – but what is the true cost when the price is lower?
“As a premium manufacturer, our parts are not the lowest price on the market. We offer our customers the Toro Genuine Parts solution for a Genuine performance. Below are the top reasons we recommend buying discerningly when replacing parts in your mower.”
Our Toro Genuine Parts are custom designed for each machine, so when one needs replacing it makes sense to fit a like for like piece. Cost demands though, could lead people to consider a cheaper alternative. However, not only could the lower cost part not fit correctly, but it could also compromise the machine going forward, increasing wear and general run down of the machine.
Whilst a cheaper price may seem like a great saving at the time, it is likely to prove a false economy in the long run if the part isn’t built to last. Not only may you have to incur the expense of replacing non-genuine parts more often, you also may experience longer downtime for your machine, impacting your productivity.
With any replacement product that is not designed for the machine there is a risk to the safety of the user and the lifetime of the machine. Often, cheaper replacement parts come from manufacturers who focus more on cost than safety. We, at The Toro Company, place the safety of the users and the performance of the machine at the top of our priorities.
When parts are purchased from a Toro-approved channel partner, the consumer can trust that the channel partner is committed to the care of the machine. We cannot expect this to be true for unrelated suppliers that may offer the cheapest parts on the market. Cheap parts could damage to the machine, resulting in a cost that could counteract any potential savings. Downtime for repairs can also result in lost income. For example, belts and filters go into the core of the equipment, and there is a risk of causing a break down or technical issue by using non-genuine parts.
If certain parts of the mower are replaced with non-genuine replacements there is a possible impact on the time it takes to complete a job. For example, all Toro blades are engineered for our specific machines to increase efficiency. A replacement blade could be less effective and require more frequent cutting, again incurring more overall costs and decreasing efficiency.
There is also the possibility with cheaper parts that you could achieve a poorer cut with your mower. When using cheaper tines, for example, you may damage the turf and have a reduced result.
“At The Toro Company, we offer a high-standard after-service experience in collaboration with our channel partners. This includes 24-48 hour delivery, meaning less downtime for your machine, knowledgeable service technicians if you need help installing parts or require information on your mower, a 90-day warranty for peace of mind, and a guarantee that we are investing in innovation to benefit customers now and in the future.
“So, whilst we appreciate the current situation that many of our customers are in, we encourage everyone to consider the longer-term view for the best outcome for their machines.”
For more information please visit www.toro.com/en.
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