Tag Archive for: Reesink

Reesink Commend Dealers Who Do More

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Reesink Commend Dealers Who Do More: Reesink Turfcare is delighted to announce the winners of its Aftermarket Dealer Awards. Commending exceptional performance, the awards acknowledge the top performers in customer service across Reesink’s dealer network.

With awards in Outstanding Performance in Service, Parts and Skills, as well as recognising an overall Dealer of the Year for ‘Excellence in Customer Support’, it’s an impressive accolade to achieve.

Reesink Commend Dealers Who Do More

This year the winners are: Redtech Machinery Limited in Coventry for Outstanding Performance in Service, Oliver Landpower Limited in Hertfordshire for Skills, and Revill Mowers in Gloucestershire for Parts. While the much coveted Dealer of the Year Award for Excellence in Customer Support is awarded to Cheshire Turf Machinery in Stockport.

Reflecting on their win, Cheshire Turf Machinery’s service director Mark Woodward said: “Winning this award is proof of the great effort from our parts and service team, who have enabled us to achieve this award for a second year in a row. I would also like to thank the staff at Reesink who provide us with exceptional support and assistance throughout the year.”

Runners up in the categories are Cheshire Turf Machinery for Service, Lloyd Limited in Cumbria for Skills, Gambles Grass Machinery in Nottinghamshire for Parts, and Revill Mowers for Excellence in Customer Support.

“We work incredibly hard throughout the year to ensure we are always working to the highest standards,” says Revill Mowers joint director Jason Revill. “Customers are at the forefront of everything we do and awards like this give them the ultimate reassurance that their Toro machines are in safe hands.”

In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three.

As a leading UK distributor of top turfcare brands, excellent customer service is paramount to Reesink – and delivering that with all its business partners even more so, says Reesink operation manager David Jackman.

“We are continuously investing in improving our customer service after a sale completes. Our Service Level Agreement which outlines core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations is another way to showcase to our customers the quality of Reesink’s service.

“These awards provide an excellent platform on which to highlight the fantastic service and work that our dedicated dealers produce and we’re delighted to recognise all of the winners and runners-up. With continued recognition and encouragement of high standards of customer service, ultimately, the customer benefits from an improved overall experience – which is what we’re all here to provide.”

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Reesink To Sponsor College Cup

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Reesink To Sponsor College Cup: Toro and Reesink Turfcare are delighted to announce they will be sponsoring the SALTEX College Cup 2019, managed by the Institute of Groundsmanship (IOG).

The SALTEX College Cup is a student-led sports turf challenge, testing teams of students on their turf management knowledge with paper-based questions, a presentation and live test samples. The competition held during SALTEX, the industry’s leading turf management exhibition at the NEC Birmingham from 30-31 October, presents a real challenge to its young contestants but with the promise of big rewards.

Reesink To Sponsor College Cup

To celebrate the inaugural partnership, a once-in-a-lifetime prize with Real Madrid Football Club has been planned. The winning team of the 2019 competition will travel to Spain at the end of February 2020 for an invaluable groundscare work experience placement at the club’s Santiago Bernabeu Stadium in the run up to a major international game.

Working to raise awareness of academic rigour in turf management, the SALTEX College Cup is a fantastic way to reward those dedicated to and passionate about the industry while promoting the importance of education.

Commenting on the challenge, Dan Prest, Head of Member Services – Learning and Consultancy at the IOG, says: “This is a fantastic opportunity for turfcare students to witness the working practices at an elite venue and draw inspiration from Paul Burgess, a respected UK grounds manager. The winning team will have proven their knowledge in the competition and will also be able to add to their practical skills under the guidance of Paul and his team at Real Madrid.”

As companies dedicated to supporting the grounds sector and to encourage younger people into the industry, Toro and Reesink, an official Toro distributor in the UK, have teamed up with the IOG once again, to complement their successful partnership as sponsors of the IOG Young Board of Directors.

Reesink Turfcare’s marketing manager Rochelle Bedford says of the sponsorship: “By sponsoring the SALTEX College Cup, we are demonstrating Toro and Reesink’s long-term commitment to the development of the industry and providing valuable learning opportunities for the brightest young groundsmen out there, which we hope will help them further their careers. Young talent and excellence in the groundscare industry is where the future lies and this latest partnership with the IOG will, we hope, help ensure progression in the sector. We are delighted to be involved.”

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New Appointment At Reesink

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New Appointment At Reesink: Rochelle Bedford has been appointed the new marketing manager for Reesink Turfcare.

Overseeing marketing activity for all the turfcare machinery and equipment brands in the Reesink portfolio, Rochelle says it was Reesink’s established reputation, values, great work ethic and ideas sharing culture that appealed to her most about the role, as well as working in a new industry.

New Appointment At Reesink

“Reesink Turfcare is a well-established company and its reputation preceded it,” she says. “With a great work ethic, the values of the company and the way staff are encouraged to share their ideas to come up with new solutions for ongoing projects was an exciting aspect of taking on the role. Plus, my marketing experience with commercial vehicles and dealer network support lends itself well with this new and interesting industry.

“With the marketing machine fully up and running, I was excited to get stuck straight in to see how it all worked. Over the past couple of months, I have seen great potential for how the marketing department can be developed, in supporting the business as a whole and taking it to that next level.”

Rochelle has already recruited another member to the team and Nichola Spinks joins the company as marketing assistant.

Reesink’s marketing department is a vital part of the business, as well as coordinating all of Reesink’s turf marketing programmes in the UK, it also organises all the shows and events the company attends throughout the year too.

Rochelle concludes by saying: “There’s no question there’s definite potential for future growth for the team!”

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Toro & Reesink Continue IOG Support

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Toro & Reesink Continue IOG Support: The Toro Company and Reesink Turfcare have agreed to continue a year-on-year sponsorship deal with the Institute of Groundsmanship (IOG) to support the activities of the IOG’s Young Board of Directors (YBD).

The YBD is leading the IOG ‘Get into Grounds’ strategy by encouraging 14 to16-year-olds, school leavers and young people to consider a career in groundsmanship. Most members of the group entered the industry by volunteering at a local sports club and have progressively learnt the skills and gained the experience they need to pursue a rewarding career in groundsmanship.

Toro & Reesink Continue IOG Support

This also includes funding for diversity to create programmes to enhance opportunities for women and BME groups to advance careers in the industry.

The YBD is currently updating its strategy for the next three years, which will include an aim to engage with activities that attract a wider diversity of people into the industry. This ongoing sponsorship will allow the Board to do this.

The YBD is currently made up of 10 directors, who are all aged under 28, and they selflessly give up their own time to support YBD initiatives by, for example, attending and supporting a range of career events.

Commenting on Toro and Reeskink’s ongoing support, YBD current chair, Anthony Facey, said: “Toro have been fantastic support over the last three years and I’m so pleased the company is willing to commit long term to the Board. Without this help the YBD would not be able to achieve its aims and objectives.”

David Cole, managing director at Reesink Turfcare, said: “Our sponsorship of the YBD demonstrates the commitment of Toro and Reesink Turfcare to education and raising awareness of the great careers available in grounds maintenance and management. Furthermore, we are proud to play a small part in supporting the hard work of the Board, and their admirable efforts to reach out to and attract the next generation into the industry. In particular, we are very keen to support their drive to broaden the gender diversity across grounds staff roles.”

Toro & Reesink Continue IOG Support

IOG chief executive, Geoff Webb, added: “We are grateful to the Toro Company and Reesink Turfcare for their support for this crucial area of developing opportunities for young, capable grounds staff. The IOG’s latest independent research has highlighted a lack of women working in sports turf as well as a lack of BME groups.

“Combine these facts with an ageing profile of in situ grounds staff and it is clear that we have to develop new programmes and initiatives to raise awareness of our profession and advance opportunities to make sure we have a vibrant and diverse future workforce.”

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Reesink Secure Core Solutions Rights

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Reesink Secure Core Solutions Rights: Reesink Turfcare has secured the UK distribution rights for Core Solutions, a core collecting blade attachment from US-based Nordic Plow.

Designed for both golf courses and sports surfaces, this product fits perfectly onto all brands and models of aeration equipment and bunker rakes, such as, but not exclusively, the Toro ProCore 648 and 864 and Toro SandPro, to deliver an efficient and cost-effective way to remove cores from the playing surface in minutes.

Reesink Secure Core Solutions Rights

Jeff Anguige, national sales manager of Reesink Turfcare UK, says of the new addition: “Any tool that can complete a labour intensive process such as core clean-up with less manpower will generate interest. As a distributor we aim to bring our customers innovative products and the lightweight 64-inch collector means cores are removed as the turf is aerated in one pass and that simple fact makes it a perfect solution for core collection.”

The blade of the Core Solutions attachment has been developed to take into account the fact that aerating with the grain of the green or side to side reduces stress to the turf and results in a flawless scrape, says product manufacturer Nordic Plow.

Further advantages include the removable sleeve which removes cores on severely undulated greens without the need for tools and the adjustable scraper edge which can free float or lock into position. The brushes mean if you topdress first the cores can still be removed if the turf is wet and there’s no issue with small tine clear up. Despite them having less structure and more sand, which normally results in a difficult and time-consuming clean-up, Core Solutions handles this with ease.

Add to this the fact that it also creates tall piles of plugs with little spillage and has the added benefit of brushing sand deeper into the holes as it goes, and it’s easy to see why this is the latest addition to Reesink’s UK distribution portfolio.

Jeff concludes: “We’re continually looking to extend the range of innovative turfcare solutions we offer our customers, choosing those which align with what the market demands and that fit our values for quality and innovation. Core Solutions brings this, and more, to our portfolio.”

For more information, visit: reesinkturfcare.co.uk

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