Tag Archive for: Dealer

AriensCo strengthens British dealer network

AriensCo strengthens British dealer network: AriensCo has entered into a partnership with Henton & Chattell to expand its spare parts supply in the United Kingdom. This will increase the availability of original spare parts for Ariens, AS-Motor, Countax and Westwood nationwide.

Henton & Chattell is now an official UK distributor for spare parts for the four brands. The Nottingham-based company has many years of industry experience, established logistics structures and a strong reputation for specialist dealer support.

AriensCo strengthens British dealer network

AriensCo strengthens British dealer network

Dealers in the United Kingdom will benefit from two supply channels in future: spare parts can still be ordered via the AriensCo Exchange portal or purchased directly from Henton & Chattell. Local warehousing shortens delivery times and increases machine availability during the season.

In the highly service-oriented lawn and turf market, any downtime has a direct impact on sales and service quality. Rapid availability of original parts ensures uptime and strengthens the position of specialist retailers vis-à-vis professional and private customers.

Sam Lewis, General Manager of AriensCo UK, explains: “This partnership strengthens our operational support for our dealers in the United Kingdom. Shorter delivery times and higher parts availability help our partners keep machines in operation without unnecessary downtime.”

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Monty’s Machinery appointed Etesia dealer for Cornwall

Monty’s Machinery appointed Etesia dealer for Cornwall: Monty’s Machinery has been appointed as an authorised dealer for Etesia UK, strengthening the brand’s presence across Cornwall and the wider South West.

Founded in January last year by Adam Hicks, Monty’s Machinery may be a relatively new name, but it is built on more than 16 years of industry experience.

Monty’s Machinery appointed Etesia dealer for Cornwall

Monty’s Machinery appointed Etesia dealer for Cornwall

“I’ve been in the groundcare trade since leaving school,” says Adam. “I did my apprenticeship in the industry and worked locally for many years. When my previous employer closed, it gave me the opportunity to set up on my own and continue supporting the customer base in this area.”

Today, the business works with a broad range of customers, from local councils and housing associations to schools, independent contractors and domestic users, providing sales, service and support across Cornwall.

“I’ve always noticed Etesia from afar,” Adam explains. “I already knew how good the product was, so when we were approached about becoming a dealer, it felt like a fantastic opportunity to showcase the machines to our customers. We were looking for a commercial mower that could rival other strong brands in this area, and Etesia ticked the boxes.”

For Adam, one key factor stands out – performance in challenging conditions.

“The big selling point for us is cut and collection in the wet,” he says. “Cornwall gets a huge amount of rain, so we need machines that can cope in all weathers. Etesia is a standout when it comes to cutting and collecting in damp conditions.”

Etesia’s range spans pedestrian and ride-on mowers, including petrol and diesel options, as well as specialist equipment such as the Attila brush cutter range and mechanical weeders. Adam believes this versatility will strike a chord with his varied customer base.

“We’ve got schools cutting sports fields, and the diesel Hydro 124 will be a great fit there. Independent gardeners are often looking for something compact that can fit in the back of a van, so the Hydro 80 is a good option. We also deal with local water authorities working around watercourses, and the Attila could be ideal for that type of application.”

Monty’s Machinery has already begun introducing the range to customers, recently carrying out its first demonstration with a local housing association.

“We demonstrated a range of mowers and also the MBR50 mechanical weeder,” says Adam. “They’re not allowed to use chemical sprays on pathways anymore, so everything has to be removed mechanically. The weeder performed really well and generated a lot of interest.”

Equally important to Adam is the strength of the support behind the product.

“There’s no point supplying a machine if you can’t back it up,” he says. “We’ve visited Etesia’s premises, met the team and seen their parts stock levels. That gives us the reassurance that we can put the product into the market and properly support it.”

Monty’s team has already attended product training, and ongoing backing from Etesia will include assistance with demonstrations, shows and customer events.

Looking ahead, Adam sees the partnership as a key part of the company’s long-term growth strategy.

“We’re trying to grow the business and there’s a massive opportunity here,” he says. “We’ve got a strong customer base and a good area to develop. Over the next 10 years, we’d like to expand further, possibly even open a second depot. Partnering with Etesia gives us the confidence to compete with the bigger brands in the region.”

For further information, please contact Etesia UK on 01295 680120 or visit www.etesia.co.uk.

For more news, reviews and insightful views, you can follow Etesia UK on X @EtesiaUK and like the company’s Facebook page – www.facebook.com/EtesiaUK. You can also view the latest Etesia videos by visiting www.youtube.com/EtesiaUK

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Toro UK’s succesful first-ever dealer hub at GroundsFest

Toro UK’s succesful first-ever dealer hub at GroundsFest: The launch of Toro U.K.’s Dealer Hub at GroundsFest 2025 – the UK’s largest groundscare festival – proved a roaring success. Placing groundscare dealers at the centre of their offering for this year’s edition, Toro’s dealer hub offered the opportunity to liaise with the full Toro team, including Sales, Marketing, Product Development and Engineering.

Over dealers from across the country – as well as other end-users and gardening professionals – were given the chance to discuss new product lines, investment and partnership opportunities across the UK. Visitors to the hub also got a first-ever look at the new range of Toro clothing.

Toro UK's succesful first-ever dealer hub at GroundsFest

Toro UK’s succesful first-ever dealer hub at GroundsFest

Craig Hoare, Sales and Marketing Manager at Toro U.K. Limited, had this to say about the event:

“We are immensely proud of all the hard work completed by our Toro U.K. staff, as well as incredibly grateful for another successful event organised by GroundsFest. This was our largest GroundsFest showcase ever, with over 80 products on display and a whole range of new Toro clothing – which was flying off the shelves from the moment the showground opened.”

Hayter®, holder of the Royal Warrant for Horticultural Equipment and brother brand of Toro U.K., saw similar success at the show – where the British legacy brand shared a stage with Toro®.

The latest iteration of their longstanding Harrier® 56 lawnmower was nominated for the Innovation Award, hosted by Technical Editor at Horticulture Week, Sally Drury, where the machine was awarded runner-up.

They also demonstrated upgrades to their rear rollers, their new 56 and 48 Harrier battery lawnmowers and the long-awaited groomer brush and side skirt attachments for their mowers – an accessory which has been in high demand by gardening professionals.

Hoare commented: “The buzz and atmosphere felt by both end-consumers and dealers was palpable and we can’t wait to march full steam ahead with our dealer partners, who we had the pleasure of speaking to at our first-ever Dealer Hub.”

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Reesink celebrates excellence with dealer awards

Reesink celebrates excellence with dealer awards: Reesink UK has once again recognised its outstanding dealer network with the 2024 Aftermarket Dealer Awards, celebrating exceptional standards in customer support, service, skills, and parts.

Alastair Black, Technical Support and Training Manager at Reesink UK, explains how the relationship between Reesink and its dealers is central to everything it does and how the awards are essential in recognising that: “Dealers are often the first and most regular point of contact for customers, so their service reflects directly on us as a distributor.

Reesink celebrates excellence with dealer awards

Reesink celebrates excellence with dealer awards

“The Aftermarket Dealer Awards highlight the importance of that role and recognise the hard work, commitment and customer-first mentality that keeps our standards high across the UK.”

The awards cover five categories: Excellence in Service, Parts and Skills, alongside overall Aftermarket Dealer of Excellence and Improved Performance recognitions.

This year, Reesink Scotland took home the Gold Award for both Aftermarket Dealer of Excellence and Excellence in Skills. Mike Turnbull, Branch Manager at Reesink Scotland, commented: “These two awards reflect all the changes and hard work done by the whole service team in Scotland over the last year.

“Since taking over as branch manager we have set out to implement several changes to elevate the standards of the aftersales service for customers at our Livingston branch, which has resulted in helping reduce downtime and running costs on their Toro equipment and improving the overall customer experience.”

The Excellence in Parts Gold Award went to the Ted Hopkins dealership, and Robert Skipp, Aftersales Manager at Ted Hopkins Ltd said: “This is a fantastic recognition of the whole team’s dedication to delivering the highest standard of service and support. It reflects our proactive approach to ensuring customers receive the parts they need, when they need them, and our commitment to supporting the wider industry with the reliability and expertise of the Toro brand.”

Reesink East Anglia confirmed its outstanding support capabilities by securing the Excellence in Service Gold Award, while the Keys Brothers from Northern Ireland were named the 2024 Improved Performance winner. Andy Keys, Company Director at Keys Brothers, said:

“We’re delighted to have won the Improved Performance Award – it honours the hard work and commitment from everyone at Keys Brothers, as well as our focus on building strong relationships with customers, always striving to provide the best service and support, and continuing to contribute positively to the wider industry.”

Keys Brothers also secured the Silver Award for Excellence in Parts, while Cheshire Turf Machinery won the Silver Awards for Aftermarket Dealer of Excellence and Excellence in Service. Finally, the Silver Award for Excellence in Skills went to Reesink South East.

Another way Reesink helps raise the level of excellence and expertise in the industry is through its wide offering of training programmes. Special recognition goes to Darrell Richards from Reesink Southeast and Norann Chambers from Ted Hopkins, who recently completed the prestigious Master Service Technician Award (MST).

By completing Reesink’s MST programme – developed in collaboration with Toro’s factory experts – both technicians have proven their expertise in the latest hybrid and electric technology, as well as their ability to stay at the forefront of new product developments, warranty processes and best practice service techniques.

Their success ensures that their dealerships can continue to offer customers the highest level of service, keeping fleets running efficiently and helping turf professionals get the very best from their Toro machinery.

For more information on Reesink’s aftermarket support or becoming a Master Service Technician, call 01480 226800 or visit reesinkturfcare.co.uk.

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Trilo appoints Ravenhill as new dealer

Trilo appoints Ravenhill as new dealer: Trilo are pleased to announce the appointment of Ravenhill as their new authorised dealer for customers in the north and north-east of Scotland.

With immediate effect, the team will be responsible for the sales, support and service of the full Trilo portfolio of vacuum collectors and multipurpose maintenance equipment adding to a well-established line-up of leading groundcare brands.

Trilo appoints Ravenhill as new dealer

Trilo appoints Ravenhill as new dealer

With multiple depots across Scotland and a strong reputation in the agricultural, construction and groundcare sectors, Ravenhill is ideally positioned to expand Trilo’s presence and provide localised expertise to end users including contractors, landscapers, sports and amenity grounds teams. With an extensive range of compact tractors, mowing equipment, utility vehicles and more, the expert team at Ravenhill are well placed to support and supply machinery to suit requirements around the maintenance calendar.

On their appointment, Ravenhill commented “We are delighted to welcome Trilo on board further strengthening our groundcare product line across the region. We are excited to showcase the Trilo range of machines over the coming months and demonstrate their performance and versatility to our customers.”

Jeremy Vincent, UK Sales Manager for Trilo added, “With years of proven experience, we are confident that existing and new Trilo customers will be in safe hands with the team at Ravenhill. Their reputation for excellent customer service combined with their in-depth knowledge of the local market makes them an ideal partner to represent the Trilo brand.”

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