Tag Archive for: Dealer

Toro UK’s succesful first-ever dealer hub at GroundsFest

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Toro UK’s succesful first-ever dealer hub at GroundsFest: The launch of Toro U.K.’s Dealer Hub at GroundsFest 2025 – the UK’s largest groundscare festival – proved a roaring success. Placing groundscare dealers at the centre of their offering for this year’s edition, Toro’s dealer hub offered the opportunity to liaise with the full Toro team, including Sales, Marketing, Product Development and Engineering.

Over dealers from across the country – as well as other end-users and gardening professionals – were given the chance to discuss new product lines, investment and partnership opportunities across the UK. Visitors to the hub also got a first-ever look at the new range of Toro clothing.

Toro UK's succesful first-ever dealer hub at GroundsFest

Toro UK’s succesful first-ever dealer hub at GroundsFest

Craig Hoare, Sales and Marketing Manager at Toro U.K. Limited, had this to say about the event:

“We are immensely proud of all the hard work completed by our Toro U.K. staff, as well as incredibly grateful for another successful event organised by GroundsFest. This was our largest GroundsFest showcase ever, with over 80 products on display and a whole range of new Toro clothing – which was flying off the shelves from the moment the showground opened.”

Hayter®, holder of the Royal Warrant for Horticultural Equipment and brother brand of Toro U.K., saw similar success at the show – where the British legacy brand shared a stage with Toro®.

The latest iteration of their longstanding Harrier® 56 lawnmower was nominated for the Innovation Award, hosted by Technical Editor at Horticulture Week, Sally Drury, where the machine was awarded runner-up.

They also demonstrated upgrades to their rear rollers, their new 56 and 48 Harrier battery lawnmowers and the long-awaited groomer brush and side skirt attachments for their mowers – an accessory which has been in high demand by gardening professionals.

Hoare commented: “The buzz and atmosphere felt by both end-consumers and dealers was palpable and we can’t wait to march full steam ahead with our dealer partners, who we had the pleasure of speaking to at our first-ever Dealer Hub.”

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Reesink celebrates excellence with dealer awards

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Reesink celebrates excellence with dealer awards: Reesink UK has once again recognised its outstanding dealer network with the 2024 Aftermarket Dealer Awards, celebrating exceptional standards in customer support, service, skills, and parts.

Alastair Black, Technical Support and Training Manager at Reesink UK, explains how the relationship between Reesink and its dealers is central to everything it does and how the awards are essential in recognising that: “Dealers are often the first and most regular point of contact for customers, so their service reflects directly on us as a distributor.

Reesink celebrates excellence with dealer awards

Reesink celebrates excellence with dealer awards

“The Aftermarket Dealer Awards highlight the importance of that role and recognise the hard work, commitment and customer-first mentality that keeps our standards high across the UK.”

The awards cover five categories: Excellence in Service, Parts and Skills, alongside overall Aftermarket Dealer of Excellence and Improved Performance recognitions.

This year, Reesink Scotland took home the Gold Award for both Aftermarket Dealer of Excellence and Excellence in Skills. Mike Turnbull, Branch Manager at Reesink Scotland, commented: “These two awards reflect all the changes and hard work done by the whole service team in Scotland over the last year.

“Since taking over as branch manager we have set out to implement several changes to elevate the standards of the aftersales service for customers at our Livingston branch, which has resulted in helping reduce downtime and running costs on their Toro equipment and improving the overall customer experience.”

The Excellence in Parts Gold Award went to the Ted Hopkins dealership, and Robert Skipp, Aftersales Manager at Ted Hopkins Ltd said: “This is a fantastic recognition of the whole team’s dedication to delivering the highest standard of service and support. It reflects our proactive approach to ensuring customers receive the parts they need, when they need them, and our commitment to supporting the wider industry with the reliability and expertise of the Toro brand.”

Reesink East Anglia confirmed its outstanding support capabilities by securing the Excellence in Service Gold Award, while the Keys Brothers from Northern Ireland were named the 2024 Improved Performance winner. Andy Keys, Company Director at Keys Brothers, said:

“We’re delighted to have won the Improved Performance Award – it honours the hard work and commitment from everyone at Keys Brothers, as well as our focus on building strong relationships with customers, always striving to provide the best service and support, and continuing to contribute positively to the wider industry.”

Keys Brothers also secured the Silver Award for Excellence in Parts, while Cheshire Turf Machinery won the Silver Awards for Aftermarket Dealer of Excellence and Excellence in Service. Finally, the Silver Award for Excellence in Skills went to Reesink South East.

Another way Reesink helps raise the level of excellence and expertise in the industry is through its wide offering of training programmes. Special recognition goes to Darrell Richards from Reesink Southeast and Norann Chambers from Ted Hopkins, who recently completed the prestigious Master Service Technician Award (MST).

By completing Reesink’s MST programme – developed in collaboration with Toro’s factory experts – both technicians have proven their expertise in the latest hybrid and electric technology, as well as their ability to stay at the forefront of new product developments, warranty processes and best practice service techniques.

Their success ensures that their dealerships can continue to offer customers the highest level of service, keeping fleets running efficiently and helping turf professionals get the very best from their Toro machinery.

For more information on Reesink’s aftermarket support or becoming a Master Service Technician, call 01480 226800 or visit reesinkturfcare.co.uk.

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Trilo appoints Ravenhill as new dealer

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Trilo appoints Ravenhill as new dealer: Trilo are pleased to announce the appointment of Ravenhill as their new authorised dealer for customers in the north and north-east of Scotland.

With immediate effect, the team will be responsible for the sales, support and service of the full Trilo portfolio of vacuum collectors and multipurpose maintenance equipment adding to a well-established line-up of leading groundcare brands.

Trilo appoints Ravenhill as new dealer

Trilo appoints Ravenhill as new dealer

With multiple depots across Scotland and a strong reputation in the agricultural, construction and groundcare sectors, Ravenhill is ideally positioned to expand Trilo’s presence and provide localised expertise to end users including contractors, landscapers, sports and amenity grounds teams. With an extensive range of compact tractors, mowing equipment, utility vehicles and more, the expert team at Ravenhill are well placed to support and supply machinery to suit requirements around the maintenance calendar.

On their appointment, Ravenhill commented “We are delighted to welcome Trilo on board further strengthening our groundcare product line across the region. We are excited to showcase the Trilo range of machines over the coming months and demonstrate their performance and versatility to our customers.”

Jeremy Vincent, UK Sales Manager for Trilo added, “With years of proven experience, we are confident that existing and new Trilo customers will be in safe hands with the team at Ravenhill. Their reputation for excellent customer service combined with their in-depth knowledge of the local market makes them an ideal partner to represent the Trilo brand.”

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Toro UK to Launch Dedicated Dealer Hub at GroundsFest

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Toro UK to Launch Dedicated Dealer Hub at GroundsFest: Toro U.K. Limited is set to unveil a brand-new Dealer Hub at GroundsFest 2025, taking place 9th – 10th September at Stoneleigh Park. Purpose-built for its dealer network, the hub will serve as a central meeting point for strategic updates, early product previews, and meaningful conversations about the season ahead.

Positioned within Toro U.K.’s significantly expanded stand, featuring the full breadth of the Toro® and Hayter® ranges, the Dealer Hub underscores the company’s commitment to supporting its nationwide dealer base.

Toro UK to Launch Dedicated Dealer Hub at GroundsFest

Toro UK to Launch Dedicated Dealer Hub at GroundsFest

“GroundsFest is the ideal opportunity to reconnect with our dealers in person,” said Craig Hoare, Sales and Marketing Manager, Toro U.K. Limited. “This year, we’re putting our dealers front and centre. Offering early access to new-season materials and a dedicated space to talk opportunities, challenges, and everything in between. The Dealer Hub is our way of saying: we’re here, and we’re listening.”

In addition to the Dealer Hub, visitors can explore Toro and Hayter’s latest innovations across the residential, landscape contractor, and grounds care sectors, including:

  • Walk-behind and zero-turn mowers.
  • The latest Harrier® Pro and 60V Hayter models.
  • Toro Revolution™ battery-powered tools.

Dealers visiting the hub will benefit from:

  • Early-release product information and campaign previews.
  • Exclusive co-branded sales materials and POS tools.
  • Direct access to Toro and Hayter’s commercial and marketing teams.
  • Light refreshments in a relaxed, business-friendly setting.

Invitations are on their way to existing dealers. To help us plan accordingly, we kindly ask all invitees to RSVP directly to Toro U.K. upon receipt.

GroundsFest is free to attend and combines live demonstrations with an industry-led exhibition, educational sessions, and entertainment. Toro U.K. Limited invites all dealer partners and professional users to visit the stand, discover the latest product developments, and see how Toro continues to support the turf care industry, every step of the way.

To register for GroundsFest, visit: www.groundsfest.com

To explore the full Toro and Hayter range, visit: www.toro.com/en-gb | www.hayter.co.uk

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Trilo announce dealer shake-up across key counties

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Trilo announce dealer shake-up across key counties: Leading global manufacturer of vacuum collectors and multipurpose turf maintenance equipment, Trilo, are pleased to announce a reshuffle of their UK dealer network with an expansion of territory for Lister Wilder and the appointment of George Browns Ltd.

As two of the UK’s most experienced and respected groundcare machinery dealerships, this move brings greater strength and improved access to sales and aftersales support to customers across the central, east and southeast regions.

Trilo announce dealer shake-up across key counties

Trilo announce dealer shake-up across key counties

With multiple depots across the south of England, Lister Wilder has long been recognised for their experience in supplying a range of leading machinery franchises to golf courses, local authorities, contractors and more. In recognition of their performance with the Trilo brand to date, the partnership and dealership area has been extended to include Kent, Sussex, Berkshire and south London boroughs.

“It’s great to now be working with Trilo across all of our branches” commented Lister Wilder Sales & Hire Director Phill Hughes. “We have held a strong relationship with this leading manufacturer for many years and are delighted to be asked to support their growth throughout the South of England. The vacuums are really well received by our customers and compliment the other high-quality machinery franchises within Lister Wilder so we are excited to see what the future holds across the new areas.”

Bringing outstanding customer service and decades of industry knowledge to Buckinghamshire, Hertfordshire, Northamptonshire, Leicestershire, Oxfordshire, Essex and the east is George Browns Ltd. With immediate effect, the George Browns team are the port of call for the full range of Trilo debris loaders and vacuum trailers of various capacities to suit all customers and applications.

“The appointment of George Browns is a really positive step to enable us to better serve our customers across these key counties” explains Trilo’s James Boyle. “Both dealerships have a fantastic reputation for customer service, providing the industry-leading support to match the strength of our product line.”

Tim Mason, Group Groundcare Sales Manager for George Browns Ltd added, “Having had previous experience selling Trilo – knowing how well they are built and how well they perform in the field – I am excited to add the Trilo range to our line-up of market leading brands.”

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