‘I’m much more worried about you’

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‘I’m much more worried about you’: Jim Dawson speaks candidly about how stress got too much – and how support was quickly forthcoming.

Jim Dawson has been a Liverpool supporter since he was a boy growing up on the Isle of Bute. He’d taken his dad’s advice not to align himself to either of the Old Firm, and with Kenny Dalglish having recently moved to Liverpool it was the Reds who became his team from then on.

2’I’m much more worried about you’

So there was huge excitement when his beloved team, recently crowned European and World Champions, were scheduled to play a friendly match against Napoli at BT Murrayfield in July 2019.

BT Murrayfield got the call as a result of the pitch at Anfield being renovated, and delays to the completion of the second option, the Tottenham Hotspur Stadium.

“I was one of the most excited people at BT Murrayfield when it was announced,” recalls Jim, the IOG Groundsman of the Year in 2015

There was just one issue. A Spice Girls concert was due to be held at the Stadium, and then the pitch was going to be renovated by Premier Pitches, with the big match five and a half weeks later.

So, while The Spice Girls were doing their stuff on the stage what Jim wanted, what he really, really wanted, was a bit more time to ensure that the pitch was in perfect shape for his heroes.

“Premier Pitches did a first class job, but I was so keen that the pitch be perfect that I was checking the pitch every day and, to me, the seed wasn’t coming through fast enough.

“We had a couple of weeks when it was dark and overcast with hardly any sunshine and it wasn’t coming on strong enough. Well, to me it wasn’t coming on strongly enough… because I was looking at it every day.”

Even the reassuring words of his Deputy, Alex Latto, weren’t helping, and Jim was just getting himself more and more worked up.

“It all came to a head. I think it was week three. To me, it wasn’t coming through and thickening up and we were having the Champions of Europe – World Champions – my team, coming to play on my pitch. People like Virgil Van Dijk and Andy Robertson.

“So many thoughts were going through my head. It was just building and building. Normally, I’d go in and make myself and Kenny Scott, the Facilities Manager, a coffee and we’d go through to the bothy,” recalled Jim.

“On this day, I just went through to my office and shut the door. Kenny asked if I was ok and I said that, no I was struggling. So, we had a chat and then a walk over the pitch.”

Kenny reassured him that his pitch was fantastic, while, at the same time, Jim was explaining where he could see all the faults.

“We then sat in the stand and I talked through everything with him. I was in tears,” Kenny, an ex-Army man, explained to Jim that it was as though he was on a march, carrying a rucksack, and picking up everyone else’s troubles.

“He said that I just wasn’t flinging them back off again. It was a good thought.” What happened next is a gold-plated example of best practice for any mental health sufferer and any organisation with an employee who comes to them with a mental health issue.

Jim decided to speak with the HR (Human Resources) Department, where, again, he broke down in tears. He was taken into the Board room where he explained everything and how it was affecting him.

He then asked if he could speak with Dominic McKay, Scottish Rugby’s Chief Operating Officer.

“Within five minutes Dom was with me, and I told him all my worries about the pitch and my concerns about whether it was going to be ready.

“The one thing that really changed my thinking was what Dom said to me.

“He said that they could play on sand for all he cared and that he was much more worried about me and your mental health. He then asked what he could do to help,” revealed Jim.

“That one sentence took the rucksack off my back and I was able to calm myself down. Dom has a great manner, and an ability to make you believe that your problem is his problem. He has a way of talking to you which makes you feel good.”

After talking to Dom, Jim returned to HR where he was asked if he felt that he needed to see a specialist.

“I said that I thought that I still needed some help so within an hour I was sitting in a consultation with a psychiatrist. That’s how fast it was from me breaking the news to them and me seeing someone. That was the level of support that I had,” said Jim, who had his only other episode in 2014, equally well dealt with by Scottish Rugby, when the catalyst was the nematode infestation on the BT Murrayfield pitch.

Once he’d had his talk with HR and Dom, Jim then went to his own team and explained everything and what was going to be happening.

“They were right behind me. The whole team here at BT Murrayfield have each other’s backs which is a big thing. We are always there for each other. Even young Callum, who has come through our ranks wonderfully, often asks if I’m alright and if there is anything he can do for me.”

Scottish Rugby booked Jim a series of consultations, where he was able to talk through how he could better manage his feelings.

“Some people need to take medication for mental health, but I was one of those who didn’t. Talking to people helps me get through my mental health issues,” explained Jim.

To assist with the process, he went to Turkey on holiday for two weeks, leaving Alex to tend the pitch towards its inevitable high standard in time for the match.

“I didn’t take my phone and didn’t have any contact with work while I was away. I flew back into Scotland on the Wednesday before the Saturday match and Alex had done a fantastic job while I was away. The pitch had come together at the last minute.”

The day of the match is something that Jim will remember for the rest of his career.

“It was an absolute pleasure to go out and cut that pitch for those guys, knowing the quality of player who was going to be playing on it.”

The cherry on top came after the game while Jim and the team were doing their divoting.

“I was radioed and asked to go to the tunnel. When I arrived there was Dom, along with one of the Liverpool executives, and I was presented with a football, signed by Jurgen Klopp, to thank me for my efforts.”

Jim continued his consultations after the game, but the specialist said that they could see a change in him.

“They saw a happier human being. But I already knew that I was feeling a whole lot better with the pressure of the match over.”

For a man who is used to his pitch being played on by rugby superstars and seen by 67,000 supporters and millions on television it does seem strange that the change in ball shape resulted in such stress.

“Doing international rugby matches is just second nature to me and those people who come and lend a hand on match day are just blown away by the experience but having my own football team – Champions of Europe and Champions of the World – come to BT Murrayfield, meant everything came together and I just couldn’t handle.”

So, having been through the experience and come through the other side what advice does Jim have for other groundsmen or greenkeepers who might be struggling to cope?

“The hardest thing is to acknowledge that you have an issue, because you can think that you are admitting defeat. Sometimes you just have to say to yourself that you need help.

“People deal with things differently and some are able to manage their own aspirations, but I think it is always good to talk to somebody. It might be that you are the one helping them the next time,” explained Jim.

Eighteen months on Jim is feeling back to his best and getting ready for another Guinness 6 Nations where he will be preparing the BT Murrayfield pitch for the visit of Wales, Ireland and Italy.

And that Jurgen Klopp signed football? Well, that has pride of place in the Dawson home – sitting proudly above the fish tank.

Lawn Care Legends – Who, What and Why

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Lawn Care Legends – Who, What and Why: John Ryan, Founder of Lawn Care Legends, gives Turf Matters an insight to the thinking behind one of the fastest growing groups in the industry.

I’m John Ryan and I am a self-employed lawn care contractor based in Bangor, Northern Ireland and the founder of Lawn Care Legends, who grew from an idea formed back in July, 2017.

Lawn Care Legends - Who, What and Why

Lawn Care Legends – Who, What and Why

My thinking was that the lawn care community has expanded on social media across the world from YouTube to Facebook and Instagram particularly.

However, an unfortunate aspect of social media in this day and age, is that it creates a platform often with little accountability and, depending on an individual’s position, perhaps anonymity. This makes it easy for those who would choose to belittle or criticise anyone wanting to learn more about their trade, craft or industry to do so without any consequences.

This can typically be seen in Facebook groups across a range of industries. Where someone will ask a question, in the hope that someone with experience and knowledge would be willing to share their knowledge to help a peer achieve better results either in their current project or self-development, but be met with mocking and abuse. (Sometimes as banter, but mostly in criticism).

These prevalent negative attitudes see people holding back from asking questions, or not feeling comfortable to share their views perspectives or to ask questions for fear of being ridiculed.

Lawn Care Legends - Who, What and Why

Lawn Care Legends – Who, What and Why

This prompted me to create Lawn Care Legends, the Facebook group.

Our aims are simple. To create a Facebook group where we try to operate on the basis of respect, encouragement and passion for what we do in a professional environment on social media. An international collective.

One aspect of the lawn care community online is the difference that can be seen across the globe with varying styles and approaches to our respective trades.

Although each country has its own standards for operation in our industry, I felt Lawn Care Legends could benefit from the various perspectives that people from different countries could add as valuable content. In an industry that has a lot of service providers, it can be difficult to stand out and so with the ability to access information shared by people from other countries as well as our own we can gain inspiration and drive for our businesses.

So, Lawn Care Legends allowed the development of a new addition to the community we are all a part of in one way or another. We enjoy members contributions mainly from the UK, Ireland but we have members who contribute from the USA, Norway, France, Australia, Canada, Serbia and more which makes for a lot of variety.

To run a Facebook group is not an easy task and the people behind the scenes that make this possible are the admin team of LCL. A friendly bunch with a wide variety of skills, qualifications and knowledge in all aspects of the lawn care industry.

From the basics of grass cutting, shrub/tree cutting, to treatments, landscaping, pond installations and maintenance, and also insight from the dealers side of the industry.

The admin team is currently made up of: Alan Adams from (NI); Paul McGill (Scot); Ryan Powala Higgins (Eng); Richard Jones (Eng); Kaz Dunsmore (Scot); Robert Ross (Scot); Tom Duchesne (Eng); Jay Chillingworth (Eng); Danny Clegg (Eng); Ben Morrison (Scot), and Di Dodds (Aus).

Lawn Care Legends - Who, What and Why

Lawn Care Legends – Who, What and Why

There have been many people who have contributed to the success of LCL during their time on the admin team before moving onto other projects or priorities. One key individual who really helped LCL become more connected with manufacturers and reps, is Ashley Bevan, from Weston Garden Machinery. His amazing support really played a huge role in get the industry to support the LCL Awards.

As we encountered more and more people on-line, I think we’ll agree that we still enjoy a good meet up with people in the real world. It is hard to replace the benefits of shaking someone’s hand and getting to know others better without giving your thumbs or fingers an ache from typing.

So, one thing that we have tried to do is organise LCL meet ups where possible. We started doing this in early 2018, with our first meet up at Rochford’s Garden Machinery, in Wincanton, and we have gone on to host meet ups in Scotland, Northern Ireland and the Republic of Ireland, with the intention to organise and host more events in the future.

We hope to organise an LCL business training event in 2021 as well as an LCL demo day, then we will combine those events into one event in 2022 for England, Scotland and Northern Ireland. If it proves successful we will look to more locations, with the aim of helping more people.

The purpose is simple really. Everyone loves a good meet up and it is a great way to network, training and education. It allows people, who otherwise wouldn’t get the chance, to demo machinery and get a feel for different brands and their equipment.

Back in January of 2020 we had organised a factory tour and LCL meet up at the Ariens factory, in Oxford, where we were greeted with amazing hospitality and open arms by another manufacturer that wanted to support our community and the desire to connect people better. We had demos of Ariens zero turns as these are now made at the facility.

We also took part in a zero turn challenge with prizes awarded, while Ariens collaborated with Kawasaki Engines Europe to conduct a workshop class on engine maintenance on xero turns. We even had our own pizza van on the day and topped off with a swag bag with gifts and discount vouchers to buy some products.

It took around five months from the time Lawn Care Legends was created, to start gaining traction and membership started to increase. From that point it has grown to over 5,000 members representing.

To make the group stand out and to try and bring value to the members, the idea of LCL awards was floated, with the aim of creating our own event within the industry to celebrate the small business owner.

And so the Lawn Care Legends Awards were created. Of course, they would be operated online, in the spirit that this new digital age that has benefited so many in different ways. However, there is still a lot to be said for face-to-face contact and discussions with people.

I then set out to see if it was possible to collaborate with an industry event that would allow us to host our Awards’ presentation.

An obvious choice was to reach out to the IOG, so named at the time, and Saltex. I pitched the idea of a little Awards’ event, that would celebrate the average business owner in our trade. I believe if you don’t ask, you are guaranteed the answer is “No”.

Lawn Care Legends - Who, What and Why

Lawn Care Legends – Who, What and Why

Well, I got an amazing reply that displayed a real desire to work with us.

From originally asking if it was possible to use a little corner of the show, we were being allocated the use of a large private room. Fusion Media also produced a press release about our awards, which got our name out to industry magazines and online media platforms.

In addition, we were featured in the opening letter by the IOG CEO Geoff Webb. So, in 2018, we held our first LCL Saltex Awards. We had an amazing turn out of over 100 members. We had started with a little vision and pitched the idea to just a few companies to gain support on which we could build.

The first company to see the potential of a positive contribution to our community, came from Weibang Ireland. They were so excited about the idea and wanted to be a part of it and offered a lawn mower as the first prize.

Those first Awards began with just three sponsors: The IOG, Weibang Ireland and Blinc NI. By the time we came back a year later we had grown our sponsors to 12: Weibang Ireland and Weibang UK, ECHO, EGO, Hendon Ladders, Kawasaki Engines Europe, Ferris Mowers UK, Wright Mowers UK, Cub Cadet, Jobber, Green Touch Industries and the IOG.

Despite so many things having been disrupted in 2020, we already have over 20 sponsors lined up for the LCL Saltex Awards 2021, with around £10,000 worth of prizes.

We just want to be able to give the average guy in our industry the opportunity to have his picture taken, be praised for his high standard of work, be presented with a trophy and win awesome equipment which will contribute to his business and service for the better.

It is all part of our dream, and with the support and recognition from industry manufacturers, to spur our community on to do better and take pride, we can come together in a positive manner… and that includes everyone from the end user; landscapers; greenkeepers; groundsmen; gardeners; business owners/operators; dealers; distributors and manufacturers.

Some might think that we are just a little Facebook group, but we are determined to be so much more, and have already come a long way.

Perhaps we might see you guys around some day, either in our group or at one of our events – something positive for us all to look forward to.

Superb in Singapore

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Superb in Singapore: Sentosa Golf Club is widely respected as one of the world’s greatest golf clubs. 

It is also home to two world-class championship golf courses – The Tanjong and The Serapong – with the latter recently being voted ‘Singapore’s Best Golf Course’ for the second year in a row at the World Golf Awards.

Superb in Singapore

Superb in Singapore

The Serapong re-opened in December after an extensive renovations project, led by the club’s General Manager & Director of Agronomy, Andrew Johnston, to maintain and rejuvenate the world-class standards the course has set in recent years.

The club is also one of the world’s leading environmentally sustainable golf clubs, having implemented a number of initiatives through its two ground-breaking campaigns, #KeepItGreen and GAME ON, and were named the ‘World’s Best Eco-Friendly Golf Facility’ at last year’s World Golf Awards.

We sat down with Andrew Johnston to discuss what makes Sentosa’s environmental vision so unique and how they managed to maintain it throughout The Serapong’s renovations.

Sentosa Golf Club was named the ‘World’s Best Eco-Friendly Golf Facility’ in the latest edition of the World Golf Awards. What does it mean to the club to receive this accolade?

It is an exciting, proud and humbling achievement to be recognised as the ‘World’s Best Eco-Friendly Golf Facility’ by our fellow industry professionals and golf consumers throughout the world.

There is nothing more critical and important than taking care of the world we live in, and the culture we have created and implemented at the club, from our committee all the way down to our guests, is based around our environmental sustainability vision for the future.

Tell us a bit more about the sustainability work that the club has undertaken in the last 12 months?

With everything that has happened in the world over the past year, it definitely would have been the year that we would all look back on and wish we could hit the reset button. However, for the team at Sentosa, it was another ground-breaking year in terms of our sustainability work at the club.

In July, we became a full-time member of GEO Foundation, as well as the first golf club to join the UN Sports for Climate Action Framework, which looks to guide the sports industry on a path to achieving climate goals set out in the Paris Agreement.

We also set out plans for the redevelopment of our herb garden, as well as building and installing electric car charging points through a partnership with Porsche. The development of a floating solar farm is also another initiative that is on our agenda for 2021 and more news will be announced on these initiatives soon.

The Circuit Breaker left us in an awkward position, but we continued to press forward with our plans. The most important thing for the club moving forward now is to establish our carbon footprint number, so that we can work towards becoming carbon zero.

Superb in Singapore

Superb in Singapore

Are there any further sustainability projects that you are looking to implemented in the near future? And what is the ultimate goal in terms of sustainability for SGC?

We hope to convert our energy source from brown to green, as well as develop the carbon free rounds of golf. This involves mapping out each of our golfers at Sentosa and adding one dollar to their games, so that it can be used to purchase local Renewable Energy Certificate.

The club also aims to develop its relationship with GEO Foundation by becoming GEO Certified, a comprehensive modern certification that recognises facilities around the world for their outstanding and ongoing commitment to sustainable golf.

The Serapong was also named ‘Singapore’s Best Golf Course’ for the second year in a row. How do you manage to maintain such high-quality course conditions, while dedicating so much attention to a sustainability agenda?

We are lucky to have such a strong team who are dedicated to achieving excellence day in day out on The Serapong. While it was named ‘Singapore’s Best Golf Course’ for the second year in a row, the course has also previously collected the same accolade at the Asian Golf Awards for 16 years in a row, as well as being named Number One for 18 years out of the past two decades in Golf Digest’s Singapore rankings.

Our sustainability agenda is part of the club culture, so all the staff and team have bought into it ever since we launched our Keep it Green campaign in 2018. In fact, Keep it Green has become a way of life at the club now. As an example, every member of staff is challenged to pick at least 15 weeds a day before they leave the property. It’s measures like these, and others such as our sustainable herb gardens and bee colonies, that help inject energy and fun, as well as a sense of team camaraderie, into our sustainability agenda and day to day life at the club.

Do you have a specific strategy that helps set up the golf courses on a daily basis/for tournaments, such as the SMBC Singapore Open?

Our set up strategy for tournaments, such as the SMBC Singapore Open, takes us nearly four months to follow and prepare the course. This involves a detailed fertility plan that is custom built each year in order for the course to reach peak conditions for event week.

What equipment/processes do you operate to maintain the golf courses and how do these fall in-line with your sustainability agenda?

We have recently acquired six new GPS spray rigs that are extremely high-tech, but also really help us to make a big impact in regard to our sustainability agenda. The rigs are so intelligent they will automatically turn off the nozzles if they cross over any location that has previously been sprayed.

How many staff do you have working in your agronomy/golf course maintenance team? And what does a normal day look like for them out on the golf courses?

We currently have 75 people working in our agronomy and course maintenance team. Every day starts the same for our team with a morning briefing before we head out on the courses early to set them up ahead of the days play. However, in reality, we are always making tactical adjustments to our work in order to be as efficient as we possibly can be.

How do changing weather patterns, especially heavy downpours frequently seen in Singapore, affect the maintenance of the courses?

We are very prepared for handling the changing weather patterns that are often seen in the region. The club invested in a drainage infrastructure that can handle the heavy monsoonal weather very well and allows our members and guests to be back playing golf within 30 minutes of any storm event. Additionally, the SubAir investment in our greens has made for an excellent tool to combat the excessive moisture created.

The club recently re-opened The Serapong after closing it for renovations back in March last year. Can you tell us about the specific works that took place?

As part of the renovations, we removed the existing grass surface on the fairways to rejuvenate them with grading adjustments and improved drainage strategies. We also re-lasered the tee boxes to reinstate a tabletop, flat finish and maintain the grass at a super low mowing height of 3mm.

The bunkers were also renovated with the caps and bays being restored, and a serrated edge look has been introduced to really transform The Serapong deeper into a world-class location.

What was the thinking behind renovating The Serapong?

The Serapong is one of the world’s greatest courses and having to maintain and improve it year on year is a tremendous responsibility. The thoughtprocess behind the renovations was to keep driving excellence, be better than we were the previous year and maintain the high-quality standards that are set 365 days of the year for our members and guests, whilst also looking to find new improvements to the course. We try to instil a mantra into the team of ‘nobody cares about the awards you won yesterday’. That drives us to better ourselves each and every day.

Finally, what would you say to other golf clubs who are looking to implement sustainable initiatives on-site but also want to maintain high-quality course conditions?

There is no substitute for maintaining quality. If you want to become a world-class facility, then this is critical to your business plan. However, while always maintaining quality is crucial, the development of on-site sustainability measures is of even more importance now. Golf clubs can no longer sit on the bench and watch.

Everyone must get onboard and begin to participate, otherwise we will soon reach the point of no return in our fight against climate change. In our view, when it comes to climate change, it isn’t game over. It’s very much game on!

Dew diligence

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Dew diligence: Water management is an essential element of every turf maintenance programme. We work hard to keep the soil moisture content at the right level to maintain good turf health and to optimise surface playing qualities. We aerate, top dress, install drainage and try to keep soil organic matter content under control to create a soil profile with the required water retention and drainage properties. We also have irrigation systems to supplement soil moisture deficits and we guide their careful use with the help of accurate moisture probes.

Surfactant technologies are also used to help optimise the penetration, spread and retention of water within the soil profile. Moisture management is of huge importance and it is at the heart of all our modern turf maintenance programmes.

Dew diligence

Dew diligence

But it is not only the soil water content that needs managing. Moisture at the turf surface and within the sward canopy also needs to be controlled. Damp autumn/winter conditions can lead to the deposition of a significant amount of moisture at the turf surface in the form of dew. This condensation of atmospheric water can adversely affect playing qualities, it can reduce the effectiveness of maintenance operations and it can encourage the rapid development of fungal disease activity.

These are the reasons that we commonly employ switching, brushing, blowing and surfactant-based dew dispersants to remove the moisture from the surface and alleviate the potentially significant negative impacts.

We know the main problem with the physical methods of dew dispersal (switching, brushing, blowing etc.) is that they can be temporary and the dew can continue to form afterwards. This is where the surfactant-based dew dispersants come into their own, because during the time of their activity they continue to work 24 hours a day.

A close look at turf successfully treated with a surfactant-based dew dispersant will reveal an amazing reduction in moisture being held within the leaf canopy. The significant reduction in canopy moisture provided by H2Pro DewSmart has been repeatedly shown in independent trials to slow down the rate of development of Microdochium patch disease and can credibly be included as an important element within autumn ITM disease control programmes.

The problem with surfactant-based dew dispersants, however, is getting them to work consistently for more than a couple of weeks. This is because to work effectively, we generally need to stick them to a dry leaf and a truly dry leaf can be a rare commodity during the autumn and winter period. Of course, any late autumn growth and subsequent mowing will also remove the surfactant from the treated leaf blade, shortening the longevity of dew dispersion.

You will find that some “penetrant” surfactant based formulations will also suppress dew for a short period, but again reasonable longevity is the problem. In our trials we have found that the most effective results in terms of effectively contributing to an autumn disease reduction programme is to alternate between treatments of H2Pro DewSmart and H2Pro FlowSmart penetrant surfactant every fortnight during late autumn and early winter because it brings together the benefits of taking both approaches.

Moisture management is always an important part of turf maintenance and leaf moisture management during the autumn and winter is no different. There are several approaches that you can take, ranging from switching the surface through to spraying a dew dispersant surfactant and because all of them have their limitations then you should probably be employing them all to some degree at different times. We know that dew dispersants can be really effective and can play an important part in a progressive ITM programme but they need to be applied correctly. Rest assured that a new generation of dew dispersants could soon become available where the surface conditions are not so critical to achieving successful results. In the meantime, a diligent approach is needed with different techniques being employed when conditions allow to help maintain turf health and playing qualities throughout this most difficult time of the year.

Further accolade for Turf Matters in top awards

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Further accolade for Turf Matters in top awards: Turf Matters proved that last year’s triumph in the International Turf and Ornamental Communicators Awards was no fluke by winning big again in the delayed 2020 Awards.

Turf Matters Designer, Tim Moat, won two categories for Best Cover (May-June 2019) and Best Single Page Design, while Editor, Scott MacCallum, also took two Firsts – a first equal in the same category of Best Writing, for Stadium of the Future (NovDecember 2019) and What a Rush! (Sept-Oct 2019).

Further accolade for Turf Matters in top awards

Further accolade for Turf Matters in top awards

In addition, for the second year in a row, Scott was awarded the Gardner Award for the Best Overall International Entry for his Stadium of the Future, article which focussed on the new Tottenham Hotspur stadium and the great work Darren Baldwin and his team carry out.

“Tim and I are absolutely delighted. We always strive to bring our readers the best possible magazine and we feel that by winning awards our work is rubber stamped,” said Scott.

“Having independent industry experts assess our work is a useful exercise whether we win Awards or not. That said, it is much more gratifying to win!” he added.

Turf Matters was joined in the winners’ enclosure by Greenkeeper International Editor, Karl Hansell, and Designer Libbie Waddleton, who also picked up several awards.

Turf Matters’ winning entries can be viewed at turfmatters.co.uk – magazine