Introducing a WOW factor

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Introducing a WOW factor: Scott MacCallum talks with Michaelyan Hip and discovers why Merchiston Castle School in Edinburgh attracts – and produces – illustrious sporting elite.

There are some things that are perceived to be quintessentially English. The jangling Morris Dancers parading down a high street; the strains of Jerusalem and the sound of leather on willow.

Introducing a WOW factor

Introducing a WOW factor

All paint a Vicar of Dibley image of  England, whether real or imagined, but that last one, leather on willow? Can England lay claim to the game of cricket? Yes, there is huge heritage going all the way back to WG Grace and the home of the game is recognised as Lords, but can it be claimed as English?

Well, one man, Michael Yan Hip, Head Groundsman at the exclusive Merchiston Castle School, in Edinburgh, makes a great case for Scotland’s place in the cricketing firmament.

“People, particularly from down south, say that Scotland is not recognised for its cricket, but there are more cricket clubs in Scotland than there are rugby clubs,” explained Michael, who has been in charge of preparing high quality sports surfaces at the school for the last 10 years, having moved to the school from BT Murrayfield, where he was a member of the ground staff.

“More people play rugby in Scotland than cricket but that’s because there are 15 in a team for rugby. Take Edinburgh as an example. In the Premier League there are Carlton, Grange and Heriots and then there are seven leagues below that. It’s the same in Glasgow.”

It was cricket that pulled Michael into groundmanship, at the age of 30, after a career in insurance and advertising. He’d already developed a taste for groundsmanship acting as a volunteer at Penicuik Cricket Club.

“The love of cricket came from my father, who was from the Caribbean, born in Trinidad. He was a very good cricketer. I was a pretend cricketer. He had an excellent eye while I didn’t at all. I had to wait for the ball to come to me and deflect it down to fine leg because I didn’t see it early enough.

“I had to work very hard with my limited ability, but what I did have was a real passion for the game,” said Michael.

“I played a lot of cricket in the Border League but being a short man of five foot five, I wasn’t very comfortable with getting close to the ball. The pitches were generally uncovered and lacking in clay or loam so the ball was always going to jump and spit at you on some of the pitches we played on,” said Michael, who was quick to list the cricketers – Brian Lara, Sachin Tendulkar, Ricky Ponting, Sunil Gavaskar, even Don Bradman – who were on the diminutive side.

“I wanted young cricketers learning the game to be comfortable getting their head over the ball and not worried that it would be jumping up and hitting them. I was hit quite a few times as a youngster and it sets a trend and you lose confidence.”

It was all the more worrying that back in those days helmets hadn’t been invented!

“So I didn’t have a helmet back in 1976, but then my father was old school even frowned on a thigh pad His view was that you had a bat so why would you need a thigh pad.”

Michael gives great credit to a legendary figure within Scottish cricket – Willie Morton, a superb spin bowler, coach and national selector, who captained Scotland, played County cricket for Warwickshire, and was Head Groundsman at George Watson’s College, in Edinburgh, for over 30 years.

“It was the great Willie Morton who had me playing for five years longer in the first team than I should have. I was playing National League cricket on the better pitches in Edinburgh and Glasgow.

“That was what got me into groundsmanship. The minutiae and nuances of what goes into producing a good cricket wicket was what got me really excited,” said Michael, who was extremely proud when Merchiston won the IOG’s Independent Schools Grounds Team of the Year in 2019.

Introducing a WOW factor

Introducing a WOW factor

“Dave Stewart and Stuart Chalmers have been with me virtually from day one and they do remarkable jobs here at Merchiston. They both fully deserved the Team of the Year Award.”

Michael actually began his groundsmanship career at Merchiston, in March 1995, and via a short stay at another Edinburgh school, Stewarts Melville, arrived at Myerside, home of George Watson.

“Willie Morton came in for me, because I am a qualified cricket coach, he wanted me to coach a bit of cricket on top of working on the grounds and knew I was an experienced groundsman. So, I coached the second 11 and was Assistant to Willie for six and a half years.”

Via spells at another Edinburgh school, Loretto, and King Edward’s School, in Birmingham, plus a period on the Ground Staff at BT Murrayfield he returned to Merchiston as Head Groundsman, 10 years ago.

Merchiston Castle School is an independent boarding and day school for boys, and is open to boys between the ages of seven and 18, either boarding or day.

A range of sports and activities is available at the school; most notably in rugby union, which 70 Merchistonians have played at international level. Hooker Dave Cherry became Merchiston’s latest Scotland cap when he took to the field against England at Twickenham in February.

The former 1st XV coach, Frank Hadden, who was at the school from 1983-2000, was the head coach of the Scottish national team from 2005-2009, while Rob Moffat, another international level coach, and current coach, Roddy Deans, ensure high quality pupil input and that the conveyor belt of high quality Scottish players is in good order.

“We have 97 acres at the school of which around 20 are woodland,” explained Michael, who is head of a team of five.

“We have eight rugby pitches, two smaller football pitches while we recently had a 2G sand-based hockey pitch installed. Our main pitch is 130 metres by 68 metres wide while the rest are all of varying sizes including the 80 metre by 40 metre pitch for the under 11s.

“For cricket, we have five grass areas – the main one on which we spend most of the time and the others where we spend as much time as we can, given we are a team of five,” said Michael, who explained that he had also introduced an scheme whereby Old Boys working as seasonal help in the summer.

“Recently, we have had Chris and Tom Sole, who have gone on to play cricket at a high level, and who are sons of Scottish rugby legend and 1990 Grand Slam winning Captain, David.

“We have two sets on cricket covers, the latest set arriving a couple of years ago which help our pitch preparation while the old set are used to keep a wicket dry to give the boys somewhere to practise.”

A football pitch is transformed into an athletic track in the summer. Michael is well versed with coping with the Scottish weather and can think back to his induction in ’95 and how since then the industry has evolved and developed since then and taken in the requirements from various parts of the country.

“I was given a photocopied piece of paper which explained that we should start rolling our square in mid-March. My view was that you could perhaps do that in the south of England but if he were to take his roller out in March it would get stuck!

“Up here our cricket wicket doesn’t start growing until the middle of June.”

His fertiliser programme has evolved over the last 10 years and working with his industry partners he has been able to remove his summer feed.

“I’ve recently started using a new product because it gives a longevity of 20-24 weeks. So, we are hoping that when we put it on in March it will take us all the way through to September, because it takes longer to break down.”

Having seen the level at which his English-based colleagues operate Michael is refreshingly frank.

Introducing a WOW factor

Introducing a WOW factor

“When you see schools hosting county second team matches or Premier League football clubs for their summer training you wouldn’t be much of a groundsman if you didn’t have a little bit of the green-eyed monster when you see the facilities they have and the standards that they reach.”

However, Michael and the team have had their fair share of illustrious guests. England, pre Calcutta Cup, the All Blacks during a visit to Scotland and Pakistan and Afghanistan cricket teams, during short tours of Scotland..

“Coach, Mickey Arthur, was particularly complimentary about the pitch on which his Pakistan team practised.”

Michael is a huge advocate of groundsmanship across the board and believes that not enough credit is given to the work that is done.

“We create the pitches which enable high quality play to take place sometimes that is only noticed when planned renovations are shelved for whatever reason.

“We are as key an element of performance as the nutritionists and physios at a club. If a pitch is too soft, or the sward too long, fatigue and then injury is much more likely. We can determine how the various games are played by the very nature of the surfaces we produce.”

While he is very much a cricket man, it is all of the sports played at the school which given him pleasure and a pride in what he and his team achieve.

“I love seeing the boys out on the pitch in one of our local derbies, on pitches that we’ve create for them,” said Michael, name checking Jamie Dobie, Rufus McLean, Matt Currie and Dan Gamble, all recent professional players and who are more than likely to join the alumni who have worn the dark blue of Scotland before long.

“We also have an incredible cricketer, Tom McIntosh, who has recently signed for Durham, for whom great things are expected.”

Michael of also proud of how the school is presented and shows itself to anyone arriving up the school drive.

“I was asked at my interview what I would bring to the school and I said the Wow factor and I think when we have people visiting the school in the height of the summer and we have it cut, strimmed, edged and shaded we achieve that.”

When the snow disappears Michael will be back on his pitches making sure the best possible surfaces for all sports, including his beloved cricket.

So, how are we doing?

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So, how are we doing?: By Ian Mather-Brewster, Key Account Manager/Regional Pitch Advisor at the Grounds Management Association.

This year has been particularly difficult for everyone. Sport clubs and organisations have dealt with sudden openings and closures, along with furloughs, adverse weather conditions and relentless uncertainty.

So, how are we doing?

So, how are we doing?

However, throughout the upheaval, grounds staff – whether volunteer or professional – have continued to work hard each day, holding sport together by ensuring pitches are ready to go at a moment’s notice. At the GMA, these challenges are the reason we felt that this year was the perfect time to launch GroundsWeek.

This inaugural celebration week was an opportunity to give all those in the industry the much-needed credit they deserve, while welcoming others into the sector. Here’s a run-down of how the sector’s doing as sport begins to unlock, and why grounds staff are so central to making sport possible.

Volunteers at the helm

The importance of outdoor exercise has been hugely emphasised as a result of Covid-19. While gyms and other indoor sport facilities have been closed, outdoor facilities have acted as a lifeline for the public to go out and exercise during this turbulent period. Grounds staff have played a pivotal role in making this happen.

Volunteers at local clubs have used their permitted daily exercise to ensure these local pitches continue to be ready to be used at a moment’s notice, giving the public a place to exercise and play. It’s no secret that sport has a transformative impact on our wellbeing – after the past year, the need to supercharge both our mental and physical health is going to be paramount. With the pandemic having had a devastating fallout on mental wellbeing, it’s essential that the public have access to outdoor sport facilities once we’re permitted to play.

After the initial national lockdown was announced last year, volunteer grounds staff had to get surfaces back to a top standard after facilities had been unused for quite some time. Volunteers had to suddenly adopt different skills and learn new ways of working. With industry guidance about how to return and when it was safe to do so, grounds volunteers across the country were able to get back out there and provide high quality, playable surfaces.

Getting the professional game back on

Professional sport resuming during the pandemic has also been a lifeline for many – something to focus on and enjoy, it has also acted as a conversation starter for many who’ve been sat at home with very little to do or talk about. While many are keen to get back to playing themselves with their local teams, friends and family, being able to watch your favourite team play on TV has been a welcome distraction from the outside world. With professional sport having the power to lift us up in times of turmoil, grounds managers and staff’s role in making that possible has been pivotal.

Some staff have worked completely on their own throughout the pandemic, without the help of volunteers or a team, yet still have managed to produce immaculate surfaces which have been televised for professional games. They’ve also had new, additional responsibilities: sanitising all equipment before and after large-scale games in huge venues – many have miraculously managed to do this single-handedly. Reduced budgets from the previous season have meant smaller renovations for many professional sport facilities, however, grounds managers and volunteers have still managed to produce top-standard playing surfaces, despite the condensed season leading professional sport grounds to be used far more often than usual, multiplying the workload for grounds managers and volunteers.

Due to the pandemic, clubs and organisations within professional sport have also had to increase the number of areas used for training to comply with safe distancing rules, with some lower league clubs having had to train at bigger stadiums to reduce risk – this has meant grounds staff have had an even bigger job to do in making sure all these areas are ready for use, time and time again.

At cricket clubs, grounds workers have had to start preparing and covering practice areas far earlier than usual – usually, cricket players would get flown overseas for international fixtures, but currently they are stuck in the UK, meaning these pitches need to be in top condition consistently.

The unsung heroes of sport

Despite the strain put on grounds managers and volunteers at a grassroots and professional level, they have continued to keep facilities in top condition so that we can continue to play after lockdown. Grounds staff are the overlooked upholders of sport, without whom, the game simply could not go ahead.

Among furloughs taking place, budget cuts and a lack of investment, as well as the shorter seasons but the same number of games on the pitches, the grounds industry has had to put more effort than ever before into keeping sport pitches playable, and have managed to do an incredible job. Without grounds staff, sports pitches would be non-existent, compromising the future of sport as we know it.

Grounds staff have also gone beyond keeping sport pitches immaculate – to giving up space at their grounds to allow for Covid-testing to take place, and local clubs have helped set up food banks as well as assisted in delivering food to the vulnerable. The grounds community has had to become more resilient than ever, sticking together in the face of unwanted criticism, and
keeping sport going through these difficult times.

Joining the sector

Despite this, we know the sector is facing a crisis – without a new generation of grounds staff and volunteers, there will be a knock-on effect both for the public wanting to get active, and on professional games. Grounds maintenance requires considerable knowledge, time and dedication to provide a pitch that meets rigorous standards set out by professional sporting bodies, with year-round attention to detail, and intensive labour to ensure surfaces get enough care.

GMA’s new research* shows that young people aren’t considering grounds management as a career, and the grounds sector is facing a significant skills gap as a result. Our research shows that 40% of the workforce is over 50, and 9% of grounds managers and volunteers will be retiring in the next five years. If things continue the way they’re going, unfortunately, 5,120 pitches across the UK could be left without a grounds person soon. However, hope is not lost: 6,000 young people are needed to join the profession, to help the turf care sector get on the road to recovery.

#GroundsWeek was a call on the nation to celebrate the vital contribution of grounds staff, while urging young sports fans to consider the profession. The week was set up to celebrate the vital role that professional grounds staff, volunteers, and the turf sector plays in making sport possible. After what has been a really difficult year for the sector and beyond, we wanted to use this celebration to showcase grounds staff and the brilliant work that they do – and have continued to do – despite sport stopping and starting. #GroundsWeek, which will continue each year, is an opportunity to celebrate our sector, and emphasise the vital role grounds staff play in driving sport forward, from grassroots to a professional level. We’re hoping sports fans and the general public have been inspired to consider volunteering at their local pitches or joining the sector as professionals in the future.

*(Data gathered from Sport England’s Active Lives report, GMA’s Sports Vital Profession Report and Back to Play)

Complete stadium branding solution

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Complete stadium branding solution: Scott MacCallum meets up with David Pritchard, Chief Commercial Officer for GroundWOW.

It was at Saltex in late 2019 that we first met. Neither of us had a crystal ball at the Show but 12 months on how is everyone at GroundWOW? Safe and well and finding a way to work…?

Amazing how quickly the year since Saltex has passed and I am pleased to report that we are in fantastic shape. As for our way of working, the team is well organised and ahead of the first lockdown, we put together a detailed plan that supported our transition to home working for as and when we’ve needed to.

Complete stadium branding solution

Complete stadium branding solution

The faith we had in our team and our processes through that period was paid back times over. Remote working during lockdown worked especially well on areas that sometimes struggle for airtime in a busy production setting.

That all sounds very positive. Does that mean you have you already reconciled the last 12 months and moved on?

Absolutely. Despite the many positives that occurred in GroundWOW during this difficult time, such as new products for the sports sector and in healthcare, I think we are all looking forward to moving on.

Looking back, what we ended up seeing was a split between organisations that were forced to wait for the pandemic ‘storm’ to pass versus others who had decided they would maintain business as usual as best they could. We saw two very different approaches to life “behind closed doors” and to be fair, both were entirely understandable. For anybody less familiar with our business, outside of core sports marking products, we manage a pipeline of development projects, some that we will deliver in to sport and others that leverage our modular technology and state of the art factory into other sectors. It is an approach we envisaged from the outset, endorsed and encouraged by our backers who are profoundly bought into the vision of our core autonomous robotic technology, and our wider RAAS (Robotics As A Service) offering. For them, that is all part of investing in a deep technology business. For us, it is this diversity of opportunity that minimises our exposure to any single sector.

Can you tell us any more about these other opportunities for your core technology?

Outside of sport, we are approached regularly with alternative use suggestions for GroundWOW’s multi-patented technology (now eight patents and counting!). A quick look through the newspapers and you can see that RAAS Technology businesses everywhere have continued to grow massively despite the pandemic.

In our case, it is easy to see how autonomous robotics might transition into transportation infrastructure or last mile delivery for example.

So, while our primary focus today is sport, it was our constant review of analogous markets that led us into discussions with the NHS in 2020. Appetite is all the way to the top of Government and as a result, we are delighted to have an offer currently under consideration for the whole of the Worldwide health care market.

Coming back to opportunity in sport, something we are regularly asked of our technology is, can it service any of our other wider needs. Well, I am pleased to exclusively announce that we’ll be unveiling something new for the sector very soon that will excite and delight everyone in sport – from the grounds crew to the Executive Board. As a self-sufficient manufacturer, we can take a project from the design phase to production readiness in literally a matter of days. But just because we can, doesn’t always mean that we will. Every idea must go via a rigorous research protocol to establish a meaningful strategic benefit, or otherwise.

How has the company grown over the last 12 months?

Commercially, we have continued to build relationships around the globe including with organisations who are either keen to deploy our technology or collaborate with us in their part of the world on one project or another. In the same way as so many others during the lockdown, we developed different ways to demonstrate our technology remotely, but hand on heart, I cannot wait to get back to more in person face to face conversations.

Team wise, we have recruited heavily over the last 12 months, building out a multi-national team of engineers and developers all based at our HQ, and we are still actively recruiting. The unwavering commitment to recruitment was also a clear signal to everybody else at GroundWOW that their livelihood was secure and the business still building proactively despite the biggest downturn in history.

Finally, with a larger team comes a larger space requirement and so we decided that we would accelerate our plans to create the Smart Factory we had envisioned from day one. We are thrilled with the result and the reactions from visitors. We occupy a large facility with an indoor test track in the middle and if you walked through the door today you could be forgiven for thinking you were in Silicon Valley rather than South Manchester.

World class teams deserve world class environments and we have taken huge steps in that direction to invest in our people and our customer journey.

Complete stadium branding solution

Complete stadium branding solution

The return of televised sport plays into your hands and I know you had big success at Cheltenham and Soccer Aid. Can you talk a little bit about those and some of the other major relationships you build during these difficult times?

Yes, Cheltenham and Soccer-Aid were like the book ends of a spring/summer period that is normally the prime time for sport in this country.

At Cheltenham, we installed for The Jockey Club’s headline sponsor (Magners) one week before the Festival and we ended up in lockdown a week after the actual event.

The Jockey Club were brilliant partners and hugely excited about new inventory facilitated by GroundWOW technology. As you might imagine, when you deliver an event of that profile, there is an inevitable spike in interest in the weeks and months that follow.

It was during Cheltenham week when Soccer Aid for UNICEF made their initial approach to ask if we would be interested to deliver pitch side branding for their main event sponsors at Old Trafford. As you now know, the original June date was postponed but we picked up in summer and delivered in September. Exactly like Cheltenham, delivering on a major stage like Old Trafford supercharges the level of inbound interest – but it is a nice problem considering these times of general uncertainty across the sector.

Relationship wise, our travel plans to certain parts of the world were put on hold. However, we found we were suddenly receiving a major level of interest from football. Typically, our discussions have been with proactive leaders looking for innovative logo and large-scale branding solutions to support their event delivery.

The other notable and enjoyable feature of our process is the sheer variety of discussions we are having with organisations who differ wildly in terms of available resources. Our technology is not cost-prohibitive and so we are able to engage prospects from all levels of sport.

What can you offer sporting events or sporting venues as revenue generating options during their televised/behind closed doors events?

This has always been the central proposition of GroundWOW, enabling a partner to drive revenue streams by printing sponsor brands and advertising logos on their real estate. Ie. sweating their asset. The main topics for discussion are either about selling pitchside real estate to matchday sponsors or in other cases, activating the pitch perimeter to drive added value for existing sponsors. We have all heard about spikes in TV audience figures and we know the value is always in fixed positions in front of the cameras.

That is what ground printed logos are.

The fact too that we run an autonomous vehicle and don’t rely on huge teams of people to carry out our work is also noteworthy given current stringent controls around stadium access.

What about opportunity outside of game day? You talk a lot about being a complete stadium solution, are these two elements related?

The main point here is that our conversations are not rooted in game day activations only. While conference and exhibition are largely stalled for now, non-game day brand activations are core GroundWOW opportunities.

In football for example, there may be 30 to 40 game days each year (depending on cup runs) but on the other 320 days, it is not uncommon for stadia owners to host multiple events every single day. In many cases, companies that hire out a venue are willing to pay for brand presence in incredible environments like stadia.

GroundWOW makes this possible, as the World’s first enterprise-wide ‘ground printer’ solution that literally anybody in the club can use. Not just the Grounds Team but also the marketing department, the sales department, the conference and exhibition team, and the charitable foundation. Teams have brought to us their own list of desired applications including end of season pitch days, stadium tours, car parks, media use, training grounds, concerts, wayfinding, grand scale art, product launches, partner films – that is what we mean when we talk about a complete stadium solution. Suddenly, the concept of a fully branded campus becomes a year-round reality.

For interested parties, what can they expect of a technology product business model?

Our business model is a really simple monthly subscription for Robot/ Software As A Service. Easiest analogy is a person’s mobile phone subscription. All relevant hardware and software are provided to the client including access to our full cloud infrastructure. How exciting is that?

You have grown the company significantly during the toughest economic downturn in our lifetime. What opportunities do you see for yourselves when we do get back to some sort of normality – whether that be in 2021 or heaven forbid, beyond that?

We feel good about where we are but we are sensitive to the proper process of emerging from lockdown safely. When the time is right, we’ll operationalise our growth plan further in sports marking and whole campus activation and we will also open offices this year in Australia and the United States. In the meantime, our new products in sport and healthcare, will continue to build value for us.

As history has shown, lots of innovative businesses have emerged and thrived as the result of a downturn exposing a need for things to change. We are looking forward with great optimism to whatever 2021 has in store. Watch this space.

Towards a new normal

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Towards a new normal: The light at the end of the tunnel is getting brighter. Scott MacCallum finds out what’s next as a Coronavirus-ravaged world starts to get back on its feet.

Twelve months ago we didn’t know what was ahead of us. What we did know was that we were heading into territory none of us had ever visited previously.

Towards a new normal

Towards a new normal

Back then, I don’t think we could have envisaged the extent to which Covid 19 would impact on our lives, and we’d never even heard the word “furlough” never mind knowing what it meant.

Here on Turf Matters we have tried to be supportive, knowing that job security should be renamed job insecurity, and that many of us, or our nearest and dearest, have been touched by the virus and that there are now many, many broken families as a result of it.

But there is now a light at the end of the tunnel. Yes, variants are complicating matters but there are now vaccines and the more people who receive one of the several vaccines out there the closer we will get to some sort of new normality. Grasping at this positivity Geoff Webb and Jim Croxton, the Heads of the GMA and BIGGA respectively both took time to talk with Turf Matters, giving their thoughts on the impact Covid has had on various sports, in Geoff’s case, and golf in Jim’s.

Geoff Webb

Going back to the first lockdown it was the summer sports, cricket and bowls, which took the initial impact of the pandemic and suffered that bit more.

As it continued, the winter sports were hit too and this has been compounded by the weather over the last two months. I’m down in the south, but the cold and wet have been at record levels. It certainly was the wettest January that I can remember.

On those summer sports, the saving grace for cricket, and our sector indeed, is that it has meant that pitch preparation has come to the forefront. People are far more concerned with the quality of the playing surface than ever before, and it has meant that the role of grounds management has gone through the roof in terms of public perception. It is all gaining traction which is good news.

As we speak, we’ve just had the first round of Six Nations matches and the guys have done a fantastic job across rugby in tough conditions but if you go down the pyramid it’s tough when you don’t have the resources of the bigger facilities.

That said those working at smaller venues are doing fabulous work. For example, in football, the Women’s Super League only had one match postponed this weekend when there was freezing conditions. These are at grounds where they have fewer resources, but certainly equal passion and dedication. They are doing a brilliant job in maintaining the surfaces.

Then there is the situation at Leeds United where Elland Road’s drainage system was dated and in need of renovation, but weren’t in a position to do it because of the pandemic. The solution they came up with was to take a pitch which was being grown for the Tottenham Hotspur Stadium and transport it up to Yorkshire to see them through to the end of the season.

What a great example of the industry pulling together with good contractors, in this case Hewitt’s, and a remarkable job of engineering, logistics and of two different grounds teams communicating.

Also, I’d like to say it’s been a remarkable job done by Leeds United, who came out actively and backed their groundsman. If more boardrooms worked in the manner of Leeds United, you’d have many more successful outcomes.

Towards a new normal

Towards a new normal

We are also starting to see some parallels in terms of data collection which shows some correlation over professional level and lower tier success in the pitch investment programmes. We now have data collected over a series of visits which demonstrates what the issues really are.

We actually found in some occasions that Premier League level drainage had been installed into grass roots projects. It should never have been put in in because of the work required to maintain it. What was really needed in these cases was good basic fundamentals, to enable the pitch to be kept alive though the season. This would come in at a much lower investment level. It’s got to be appropriate use for appropriate schemes.

From the GMA’s perspective we’ve done some impactful work over the last 12 months. We had our Grounds for Sport campaign and followed that up with our White Paper on the Impact of Sport and what’s needed to be one to get it back to a high level. We also looked at gaps in terms of volunteer provision and we’ve worked to address that. We have increased our volunteer online training up to Level 3, We’d brought the Level 1 training in at the end of the first lockdown and we’ve had 1,000 people taking part in that already.

Interestingly, most of the volunteers came from football, when traditionally it would have been cricket. That said we will have cricket courses online through to July as well.

We’ve also picked up on the need to understand how artificial surfaces are maintained and are working on more new courses to help people understand what is required.

What is great is that much more priority is placed on the playing surface so I would hope that this will continue into the future.

As an industry we have always talked to each other and I’d say we’re sometimes like a disruptive family – sometimes we agree with each other and sometimes there seems to conflict.

But what we need to do as a turf care industry is recognise everyone’s strengths and not focus on the weaknesses. Working as one is important because we are all trying to do the same thing – raise the profile of the profession.

We are working to better the pay and conditions for all grounds teams anywhere, whether that be the independent school sector, universities, indeed, right across the board.

We have a professional industry which stands out uniquely on a global scale. We’ve just had the Superbowl, but that is looked at on a world scale in the same manner as the FA Cup final of the Champions League Final or Wimbledon.

The surfaces are maintained by really good people, with really good skill sets, but they have flown under the radar for too long.

We have a really resilient group of people but they are really stretched and should be recognised for their work.

It is changing and during our Grounds for Sport campaign we had one day when we hit four national newspapers, all with positive stories. We now have journalists who are interested in our sector and who do want to promote it in the same way as we all do.

With jobs not as secure as they have been, we have set up Covid pages on our website which offer practical advice and help. It means that our members can get on top of it and become so valuable to their employers that they make themselves unsackable. It has worked as we have seen limited redundancies.

But where we have seen redundancies they have been brought about because the employer has not thought things through. So, I believe, what redundancies there will be won’t be the fault or lack of skill or worth of the ground staff but the lack of foresight from the owners and where they have prioritised investment.

However, we are seeing a better understanding of grounds management and the principles attached to it.

I do hope that our shop window, Saltex, will be back in November, where we can showcase the innovation that our wonderful companies develop whether than be battery technology, seed technology. There is so much there.

All our planning for Saltex is surrounding ensuring that everyone who turns up is as safe as we can make them. That is our priority. It will be a different show to what we’ve seen before because we’ve got to work in a new environment. All fist and elbow bumps.

Jim Croxton

In general terms the last 12 months have been brilliant for golf and the upturn in people playing the game has been great – partly because it was the only thing that they were able to do. It’s probably the only thing that we can say has had a silver lining in what is a very unpleasant situation.

Also, I do believe that being in lockdown reminded everyone how much they enjoyed the great outdoors, and there is no better way of enjoying the great outdoors than being out on a golf course with friends, or even on your own.

So, there are couple of things which have gone on golf’s favour and there is no doubt that golfing numbers have been up enormously from the moment the lockdown opened up in May through to October.

The average course had an average 1,000 additional rounds a month for that six month period – that’s 30 extra people a day and if you think those extra wouldn’t have been at the weekend, it would be 40 people a day during the week. That equates to two hours of tee times, given that at certain times it would be two ball only.

So it has been a huge boost, backed up by numbers.

It has also benefitted memberships, because for periods of time clubs where open to members only, together with travel bans and restrictions which made it sensible to play your golf at one facility, so membership numbers have increased. It’s not the really the time for the nomad golfer.

Towards a new normal

Towards a new normal

However, it all puts much more pressure on the golf course itself. A single golfer is going to make 12,000 footprints during a round; he or she is going to take something between 15 and 20 divots – some of which won’t be repairable – and make 10 or 11 pitchmarks – even the good guys miss one or two. There is going to be an impact and clubs can’t go on thinking that it will be fine.

Some of the stats are extraordinary if you add the figures up. An extra 12 million footprints on a golf course each month. An extra 20,000 divots per month – that’s a lot of divoting, sanding and seeding. Pitchmarks are becoming a massive problem. Even if it is 10 per golfer per round, that’s an extra 10,000 pitchmarks per month.

Busier golf courses are great, but there is a flip side. It may also mean clubs introducing new shift patterns for their Green Staff. You might need eight greenkeepers from 6am to 10am and then not need anyone until 4pm, to ensure all the necessary maintenance work is carried out without problems of golfers and greenkeepers getting in each others’ way.

Right at the beginning there was not real role for golf unions as there was no golf being played but they were important in passing out our messages about what can be done on the golf courses. The PGA were brilliant. They recognised almost immediately that their members were in a difficult position, so they worked hard with us to put messages out.

They also used their staff who were not organising tournaments to contact every PGA member to offer support.

So, the game has come together, and delivered the message really well. However, my thought is that the future of the game is in the hands of 2,500 small businesses and we know they will deal with it in different ways.

Some clubs will be fantastic at it. They have already attracted new customers and they will look after them and keep them. I do think a lot of clubs will change their business model and their focus.

Propriatory clubs tend to do better because they look to be welcoming to visitors who bring revenue into the club. When the profit motive is strong usually customer service is strong and the proprietory sector has always been the best at that.

That said, members’ clubs are improving at this and have good people and good management in place but I do think that the furlough money has kept some golf clubs afloat.

Some clubs have said it has been catastrophic to be closed for the last couple of months, but in January weather can close many courses. The joke in January was that “if we were open we’d be shut!”

Yes, driving ranges which normally do well when the weather is bad are struggling, but most of them are solid businesses. But I do think that in 2021 and 2022 we will see some golf clubs go to the wall and I’ve already been hearing of Course Managers being made redundant.

These are financial decisions rather than performance led decisions.

I have to say that a lot of clubs have handled, what is a very difficult situation really well. They have had to reduce their work force, but it has been done in a civilised way with engagement with the staff. We can’t pretend that every job is sacrosanct, but the least we can expect is a proper process.

We have set up a new section on our website “Available for Work” where you can anonymously post your location, qualifications etc and we’ve had people find work that way. It’s a free service to members.

On the whole, I think golf has fared as well as anything as it has driven people back to golf courses and we now have an opportunity to look after them.

And it benefits us as an industry because the reason people have gone back to playing golf. It hasn’t been for the locker rooms, the bacon rolls or even the welcome in the clubhouse. It’s been to play golf on the golf course and the focus has gone back on the turf.

What golfers want is a golf course in good condition – they’ve managed without the clubhouse all year, with no catering, no bar, no changing rooms.

So hopefully people will now realise that without the golf course they don’t have a business so let’s make sure that it gets the resources that it needs.

I’ve been speaking to clubs who are now going to have maintenance weeks for the first time. Others are going to close more regularly in the winter because there is no point in destroying your golf course for a few rounds in January.

We at BIGGA didn’t quite have the staff to do what the PGA did, in contacting all their members by phone, but we have contacted many more of our members this year.

The focus between the first lockdown in March and now is that we have got back to our core which is supporting our members and we could devote time to that as we wouldn’t be running BTME. It reminded us that we are not an events business. We are a member organisation and legal assistance and mental health education is a big focus for us and that’s a good thing.

In the shadow of BT Murrayfield

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In the shadow of BT Murrayfield: Edinburgh Rugby has a new home, a short pass away from the grandeur of BT Murrayfield. Scott MacCallum talks with Jim Dawson, head groundsman, to find out more.

As we enter a new year and say “Good riddance” to 2020, we can reflect on what has been an extraordinary difficult time for us all. One sector which has had more challenges to cope with than most is that of elite sport, where competition has continued but without crowds and all the related revenue streams that huge numbers of supporters generate.

In the shadow of BT Murrayfield

In the shadow of BT Murrayfield

One of those bodies was the Scottish Rugby Union, but throughout everything Edinburgh Rugby’s new home was being constructed.

Just outside the main BT Murrayfield stadium the new stadium was conceived to provide a permanent home for Edinburgh in a more intimate environment of a 7,800-seater stadium.

That latter fact is a little ironic given  that Scotland, and every other northern hemisphere national team, have been busting a gut in front of empty seats since the autumn. But there is no doubt the ability to provide that 16th man is made more easy in a compact arena.

One man how has watched its development closely over its various developmental stages is Head Groundsman, Jim Dawson.

“The stadium is more or less complete. The stands are in, the carpet is in and the posts are going in as we speak,” said Jim, as we chatted towards the end of November and, by the time you read this, the ground would almost certainly have been Christened.

“The pitch is exactly the same as the one we have a Scotstoun (Home of Scotland’s other pro team Glasgow Warriors) which has been down four or five years and which has been brilliant,” said Jim, who is in charge of both the BT Murrayfield and Scotstoun surfaces.

The new pitch is a Greenfields MX Elite. Pile Height: 60mm; Total thickness: 62 mm; Number of tufts per square metre: 4,750; Number of filaments per square metre: 114,000; Roll Width: 400 cm; Colour Fastness: Xenon test: blue-scale more than 7, grey-scale more than 4.

In the shadow of BT Murrayfield

In the shadow of BT Murrayfield

“Paddy (Ferrie) won the Best Managed Artificial Surface of the Year at the 2017/18 IOG Awards for the pitch, and the work he does is second to none. He does an absolutely fantastic job in the way he maintains the carpet and we will just incorporate the practices he carries out at the new ground.”

With an artificial training pitch already at BT Murrayfield, Jim doesn’t need to add to his machinery inventory to cope with the new pitch.

“We have the brushes we need and the Campey Unirake, while the pitch does come with a one year warranty from Malcolm’s so they will be coming in and do whatever needs to be done for the first 12 months.

“We will carry on with the same testing that Paddy does at Scotstoun, measuring the depth of rubber crumb, and using the Clegg Hammer to ensure that it always plays its best.”

While the new build adds to the variety of work for Jim and his team, it will also be a real change for Head Coach Richard Cockerill and his Edinburgh team.

“They have been used to playing on a top quality grass pitch and to go and train and play on an artificial every day will be a bit different for them.”

Throughout the pandemic the pitch will be fully disinfected every week. Previously it had been once every six weeks.

“We are all really looking forward to taking the new pitch on board and it’s really good for Edinburgh to finally have their own home.

Back at the main BT Murrayfield Jim dealt with a full autumn schedule which this year incorporate the Nations Cup – all of which went on without crowds. Jim and his team had just prepared the pitch for the visit of France.

“Alex (Latto) and I watched the game from the disabled bay and, without crowd noise, you really do hear the big tackles going in as the players making their calls on the pitch,” said Jim, who also acknowledged he did notice how the lack of crowd meant that the build up of tension which Murrayfield normally sees just wasn’t there in the last five minutes of the game.

The BT Murrayfield DESSO pitch is now six years old but with loving and expert care, Jim reckons he can look forward to a 13-14 year lifespan.

In the shadow of BT Murrayfield

In the shadow of BT Murrayfield

One of the main issues with which Jim has to deal, ironically enough for Scotland’s national stadium, is that it is in Scotland.

“We are the most northerly rugby stadium in Britain. The main difference between ourselves and Twickenham is daylight. As soon as the clocks change the grass wants to lie flat and shut itself down. With our stadium lighting and our undersoil heating we’re telling it not to go to sleep and to keep working which does stress it out.”

Jim and Deputy, Alex, review turf management practices regularly including their fertiliser programmes and to keep even more on top of things they are looking at reviewing more regularly.

“It has got to the stage that we are looking at things on a weekly, rather than a monthly, basis. Sometimes it’s just to tweak things a little but it might also mean leaving it alone for three or four days. And all groundsmen know, that to do nothing, is the hardest thing for us.”

Unlike the majority of the Scottish Rugby staff Jim was retained for most of the time during lockdown as, like so many in his position, he had to ensure the pitch continued to be cut, rather than left to its own devices.

But his workload didn’t stop there. “I got a couple of weeks in but was trying to spin so many plates and that fact that the weather had improved, I asked if Alex could come back too. He’d been climbing the walls. He’s a keen cyclist but had done virtually every route close to his home so he was delighted.

That helped me a lot, particularly with the back pitches and the many bankings that we have on the site.”

One of the jobs that they, and the Facilities Team – a total of seven – had to carry out, wouldn’t necessarily appear on any Job Description for a groundsman role.

“We had to turn every tap in the stadium on for five minutes to flush the system and prevent any outbreak of Legionella. We had a system where we had cable ties on them to keep them on otherwise it would have been a struggle,” said Jim with a degree of understatement.

All in a day’s work for Jim and his team at BT Murrayfield.