Tag Archive for: Dealers

AriensCo putting dealers in pole position

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AriensCo putting dealers in pole position: AriensCo, an industry leader in outdoor power equipment, will hold its annual dealer meeting at the legendary home of British motor racing, Silverstone on 8th September. The day will be led by the senior management team including Jochen Schneider, Executive Vice President of EMEAA and Darren Spencer, Vice President for EMEAA with all on-programme dealers for Ariens, Countax and Westwood invited.

The meeting’s theme is Pole Position and will showcase AriensCo’s new products, people and support which will put AriensCo and its dealers in pole position for the new season, and future seasons to come.

AriensCo putting dealers in pole position

AriensCo putting dealers in pole position

The annual event will give dealers the chance to learn about the exciting news for 2023 including AriensCo’s ever expanding range of petrol and battery powered zero-turns and a new commercial brand, joining the AriensCo family.

The meeting will also give dealers the chance to discover new systems that will help market their dealerships and encourage growth and Ariens Academy – a programme to educate and train dealers on its products.

This will be the first in-person dealer meeting since 2019 where, due to Covid-19 restrictions, AriensCo had to hold virtual meetings and smaller roadshows. However, despite Covid-19, AriensCo didn’t take its foot off the pedal. In fact, AriensCo continued to invest in all areas of operations, fuelling impressive growth in the UK, Europe, the Middle East, Africa and Asia Pacific.

Darren Spencer, Vice President for EMEAA is excited to finally meet dealers face to face, “While our virtual meetings and roadshow helped us through tough times, I can’t wait to see all of our dealers again in person. We’ve been working hard to deliver on new products, partnerships and systems that are going to put us and our dealers in pole position now, and in the future.”

If you’re interested in becoming an AriensCo dealer or you’d like more information, please contact: marketingdepartment@ariensco.com

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Toro UK dealers visit US Head Office

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Toro UK dealers visit US Head Office: Toro U.K. Limited recently took a group of UK dealers to Minnesota, USA, to visit The Toro Company’s global headquarters in Bloomington, and tour one of the company’s manufacturing facilities.

Dealers had the opportunity to tour Toro’s headquarters to see first-hand the vast testing facilities that underpin the quality of our full product portfolio, and visit Toro’s Center for Technology, Research & Innovation. They were shown how Toro utilizes cutting-edge technology in the development of new products. This included experiencing the many applications of Virtual Reality in product development and watching prototype parts being 3D printed.

Toro UK dealers visit US Head Office

Toro UK dealers visit US Head Office

The group was taken to the Toro manufacturing facility at Windom, Minnesota, where they were able to see zero-turn mowers, snowblowers and specialty equipment manufactured and assembled.   Dealers were impressed by the scale of the operation, and they were able to have a Q&A session with the factory team leaders to better understand how Toro has adapted and managed through the current supply chain issues the industry is facing.

Adding a bit of Minnesota fun alongside business, the dealers had an opportunity to experience full Toro hospitality when they went to watch the Minnesota Twins play the Chicago White Sox.  Enjoying a real American institution on a glorious summer day, the dealers also saw the full Toro fleet in use at the baseball stadium in preparation for the game, before enjoying a drink and the atmosphere.

“I was so pleased to be able to take a group of dealers to visit our colleagues in the US, now that Covid travel restrictions have eased,” said Craig Hoare, Sales & Marketing Manager – Toro U.K. Limited. “It was not only a way for us to say thank you to our dealers, but it was also a great opportunity to expose UK Dealers to the extensive infrastructure that backs up the UK operation and to share some of the plans, investment and products coming from Toro in the near future.”

For the latest industry news visit turfmatters.co.uk/news

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AriensCo putting dealers in pole position

/in , /by

AriensCo putting dealers in pole position: AriensCo, an industry leader in outdoor power equipment, will hold its annual dealer meeting at the legendary home of British motor racing, Silverstone on 8th September. The day will be led by the senior management team including Jochen Schneider, Executive Vice President of EMEAA and Darren Spencer, Vice President for EMEAA with all on-programme dealers for Ariens, Countax and Westwood invited.

The meeting’s theme is Pole Position and will showcase AriensCo’s new products, people and support which will put AriensCo and its dealers in pole position for the new season, and future seasons to come.

AriensCo putting dealers in pole position

AriensCo putting dealers in pole position

The annual event will give dealers the chance to learn about the exciting news for 2023 including AriensCo’s ever expanding range of petrol and battery powered zero-turns and a new commercial brand, joining the AriensCo family.

The meeting will also give dealers the chance to discover new systems that will help market their dealerships and encourage growth and Ariens Academy – a programme to educate and train dealers on its products.

This will be the first in-person dealer meeting since 2019 where, due to Covid-19 restrictions, AriensCo had to hold virtual meetings and smaller roadshows. However, despite Covid-19, AriensCo didn’t take its foot off the pedal. In fact, AriensCo continued to invest in all areas of operations, fuelling impressive growth in the UK, Europe, the Middle East, Africa and Asia Pacific. Darren Spencer, Vice President for EMEAA is excited to finally meet dealers face to face, “While our virtual meetings and roadshow helped us through tough times, I can’t wait to see all of our dealers again in person. We’ve been working hard to deliver on new products, partnerships and systems that are going to put us and our dealers in pole position now, and in the future.”

If you’re interested in becoming an AriensCo dealer or you’d like more information, please contact: marketingdepartment@ariensco.com

For the latest industry news visit turfmatters.co.uk/news

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Dealers recognised by Reesink UK

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Dealers recognised by Reesink UK: Every year Reesink UK recognises its dealers whose performance in the three areas of Service, Parts and Skills reflect outstanding customer service standards, goals and considerations.  

Reesink awards those dealers achieving the best scores in keeping with its Service Level Agreement, which benchmarks great customer service, and the highest combined score across all three categories wins an overall Dealer of the Year for Excellence in Customer Support. In 2021 that much coveted award went to Lloyd Limited in Carlisle.

Dealers recognised by Reesink UK

Dealers recognised by Reesink UK

Lloyd Limited also won Gold for Excellence in Skills; while Cheshire Turf Machinery topped the bill for Excellence in Service; and Excellence in Parts went to Reesink Turfcare South East.

Reesink Turfcare South East also got a silver hat-trick for Excellence in Service, Excellence in Skills and Aftermarket Dealer of Excellence; and Reesink Turfcare Scotland took home silver for Excellence in Parts.

Lee Rowbotham, service and training manager at Reesink UK, says: “The Aftermarket Dealer Awards are how we thank our service locations for showcasing the high standards for customer service Reesink has. And illustrating to customers that our core customer service standards, goals and considerations reach them.”

Reflecting on the win, Simon Burton, group aftersales manager at Lloyd Ltd, says: “We’re delighted to have won two awards. It’s fantastic to know that our policy for maximising service personnel skills through manufacturer training is being recognised. With the support of our Reesink Product Specialist and Service Manager we have achieved the Aftermarket Dealer Award and this demonstrates the importance of working closely with Reesink and shows what can be achieved from a strong partnership.”

Peter Biddlecombe, aftersales manager at Reesink Turfcare South East says: “The annual awards are really important as they give an immediate indicator of current aftersales service levels and other areas to focus on accordingly. Receiving award/s is an achievement to be proud of and brilliant for staff members to recognise they’re doing a good job. It shows customers you’re a trusted company as an award winner and positions you as one of the best in the field.”

Mark Woodward, service director at Cheshire Turf Machinery, says: “The Toro Excellence in Service award is extremely important to Cheshire Turf Machinery and is our third accolade in succession. This is a testament to all our staff who work incredibly hard throughout the year maintaining consistently high standards and giving peace of mind to all our customers”.

Lee concludes: “Over the years, we have continually invested in our customer service and especially so in our after sales offering and to see that represented by the dealers so brilliantly means we are achieving in our goal to keep on improving the overall experience for all our customers.”

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Kress dealers support in Ireland

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Kress dealers support in Ireland: Positec UK & Ireland has taken the decision to streamline the route to market for its desirable range of Kress products, by working directly with its dealer network across the island of Ireland.

Newly appointed Kress Brand and Business Manager, Gary Tully says; “We have an excellent, established dealer network across Ireland and this new and more efficient structure will help us all to fully maximise the distribution of the exciting range of Kress mowers and power tools”.

Kress dealers support in Ireland

Kress dealers support in Ireland

Tully adds, “Demand for Kress products has outstripped supply over the last 2 years and we are keen to ensure that stock availability in Ireland meets demand in the future. During April we will make contact with each dealer to communicate our plans in detail”.

Kress’s advanced battery technology provides the most powerful and durable range of outdoor green power tools available on the market, extending from the Mission range of robotic mowers, to 20V and 60V grass and hedge trimmers, blowers, chainsaws and more.

Kress batteries are high quality lithium-ion, designed for demanding jobs and with a range of functions that offer seamless, high-power operation for as long as it is needed.

The Kress 60V range is therefore also particularly ideal for Landscapers, Commercial contractors, Sports Clubs and Landowners looking to reduce emissions, fuel and the operating costs to manage sports pitches, lawns and large grounds.

With annual growth that has reached tenfold, robotic mowers are becoming ever more popular with businesses and homeowners. However, their basic design had not changed significantly since they were invented in 1995, until now. Kress believes robotic mowers should do more than relieve users of the burden of pushing a mower each week and the Kress robot mower range has been designed from the ground up, featuring a raft of innovative technologies, that will set the industry standards for the coming years. This exciting new Kress Mission range of lawn management products, is packed with innovative technology to take robotic mowing to the next level.

As well as saving both time and cost, Kress Mission robotic mowers are also enabled to take autonomous decisions to protect and enhance the health of turf through innovative technology:

  • Intelligent Navigation Technology Inbound Variable Angle. Kress Mission’s INTIVA enabled mowers optimize their mowing, getting the job done faster and more efficiently, with less wear. Conversely, other robotic mowers stop, reverse, stop, and eventually turn, without being aware of which direction is best. Not only does this waste time, it wears the lawn along the borders and especially the corners.
  • Kress’ ultrasonic Obstacle Avoidance System, is years ahead of the competition. Not only does the OAS avoid collisions, it tells the mower how to best navigate complex paths, such as through a group of trees in the lawn.
  • Climate intelligence. Temperature, precipitation, and solar radiation all affect grass growth. Connected to a network of local weather stations, Mission robots autonomously customize their work schedule accordingly.
  • Climate friendly. Kress REGEN (regenerative brake system) technology recharges the battery when the mower is running downhill, increasing the runtime and reducing charging time and costs.
  • Blade design. Designing a robotic lawn mower around the grass does not mean neglecting users’ needs. The biggest complaint robotic lawnmower owners have is still manually trimming borders. The Kress Mission blade design is offset to mow the perimeter of the lawn as closely as possible.
  • The charging station has also been re-thought from scratch. Unlike conventional charging stations which sit on large plastic pads, both unpleasant to the eye and killing the grass underneath, the pad of Mission’s base is the grass.

Not to mention an App to control the mower remotely, multi-Zone programming, a rain sensor and grass-friendly charging, the Mission family ranges from the mini Nano to the Kress Mega Mower, offering powerful mowing capacity from 1 square metre up to an incredible 6,500 square metres.

Tony Macer National Sales Manager for Kress says: “In order to provide a better and more efficient service to both dealers and consumers, we have streamlined the supply chain to improve dealer support and get closer to our customers. With exciting new Kress products streaming onto the market, we want our valued dealers across the island of Ireland to enjoy the same benefits and margins as the rest of the UK & Europe”.

Tony adds: “With industry leading mowing power, all of our lawnmowers perform exceptionally in Irish grass conditions, wet or dry. The power tools in the 60v range are comparable to petrol. Kress and its products offer a real opportunity for dealers in Ireland to futureproof their business and evolve into the sustainable robotic and battery sectors, supported by a new, efficient and profitable structure”.

Established over 50 years ago, Positec owned brand, Kress, is World number 2 in robotic mower sales, with a culture of innovation, high quality engineering and patented technology, all at a very competitive price point, supported by a 3 year warranty, excellent aftersales service and dealer support. Accentuated through the latest Kress range of zero emission, high power battery products, Kress is proud to hold the WWF platinum award for sustainability.

Please contact Gary Tully today to see how you can evolve and grow with Kress.

Contact details:

Gary Tully, Kress Brand & Business Manager – ROI and NI

Positec UK & Ireland Ltd

Mobile: +44 (0) 7432 202 872

Email:    gary.tully@positecgroup.com

For all other UK enquiries or to become a Kress Dealer, please contact: Tony.Macer@positecgroup.com

For the latest industry news visit turfmatters.co.uk/news

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You can also find us on Facebook for more of your must-see news, features, videos and pictures from Turf Matters.