Hagg’s Castle’s Silver Lining

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Hagg’s Castle’s Silver Lining: It wasn’t the best day that Scott Ballantyne, Course Manager at Glasgow’s Hagg’s Castle Golf Club, had ever experienced, and the fact that it was just before Christmas merely compounded his misery, but there has been a glorious silver lining to that particular cloud.

“It was the Friday before Christmas 2016 and someone popped in to tell me that there was a burst drain at the back of the 1st green,” recalled Scott.

“We went to investigate and what we found was just like a river spewing out sewage and it was coming from the Shieldhall Tunnel project, the £100 million city sewage project which involved a tunnel being dug under the city,” explained Scott, adding that he has since become something of an expert on the Shieldhall Tunnel.

The tunnel, now completed, runs underneath a significant part of the golf course, including the 7th hole, the 2nd tee, the 17th and 18th tees, the 16th and all the way up the length of the 17th, in total around 600 metres of golf course. Issues occurred when the drill bit struck unexpected rock.

“I’d never been given an indication that there might be a problem but it happened and we had to deal with it. We dealt with the mess that Friday and then shut down over Christmas for two weeks,” recalled Scott.

Hagg’s Castle’s Silver Lining

With festivities over everyone returned to work and when the tunnellers turned on their drill it all happened again – an ill-smelling recurring nightmare.

“We cleared it with squeegees for the second time and sacrificed two bunkers which we decided we’d have to rebuild. We told the tunnel constructors that we couldn’t keep clearing up the mess every time it happened so we told them just to go for it and we’d sort it out at the end. We shut down the 16th and 17th holes while they worked and insurance paid for the damage to the course.”

With the course returned to its full glory there was some revenue left over and this was put to good use with a superb new chipping area alongside the club’s brand new maintenance facility.

“It was always the plan to make the existing practice green bigger, but when we looked at it we realised we could put in what we have now – a bunker and full size pitching area surrounded by a fence, much of which we’d already bought to protect the workers who were building the maintenance facility.”

Knowing that the club had the money for the project but still looking for the best result without spending money unnecessarily, Scott turned to Rigby Taylor to examine the options and it turned into a great opportunity to use a new product – Rigby Taylor’s R Duo 50-50 blend of poa reptans and Browntop bents.

Everyone was confident having witnessed successful trials of the mix a Loch Lomond Golf Club during which it was starved, fed and shaved but what it hadn’t faced was the hand which the Beast from the East dealt it.

“It was March and we had just put down a bag of seed when the weather turned and the temperature went minus for a couple of weeks A couple of days after it went in the ground froze solid or a couple of days,” recalled Scott.

But what do you know? It came through it beautifully to the extent that David Carson, Scott’s Rigby Taylor man, and RT’s top man in Scotland, thought that the club had changed course.

“I drove past one day and when I looked in I could see a beautiful green sward on the new area. I immediately thought that they’d decided to turf the area and not tell me!” he said.

He was wrong and if the extreme weather had allowed doubts of its success to enter his head they soon disappeared as he saw first hand the cover that the seed had produced and chatted to Scott about how well the R Duo had come through.

Had they gone down the route that David had falsely suspected and turfed the area it would have cost around £6,500 to turf to the standard a club of Hagg’s Castle’s standing expects but by seeding it cost a few hundred pounds – and Scott still has the other bag he thought he might need but didn’t.

“The mix is clever because the germination point of fescue is slightly earlier than the bent so it accelerates the ameliorating process and you get a quick maturation process at a cost which is not breaking the bank. What you are doing is eliminating the battle of having to rid of the cauliflowers and getting it down to acceptable poa,” explained Scott, adding that he’d be more than confident about putting using R Duo on putting greens as well as chipping greens.

David also looks on the work at Hagg’s with a considerable amount of pride.

“Jayne Leyland was confident that it would do well but if you were playing by strict agronomy rules you are not going to get the STRI saying put poa on but this is the modern world and demands change.

“We have played it low key, we didn’t even put the mixture in our catalogue, and just thought we’d see how it went and are delighted with the results we’ve seen here,” said David.

Money was also saved on the new chipping area by merely adding another 25 yards to the three metre high fencing which had been bought to protect the guys building the maintenance facility from errant shots from the adjacent driving range.

All in all the project has been a huge success and turned what was a foul smelling disaster into a
major plus for the golf club.

An Update From Scott MacCallum

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We have just come from a tumultuous six weeks of sport – with the World Cup, Wimbledon and The Open Championship at Carnoustie and you know what – the fact that the groundsmen and greenkeepers didn’t create one headline between them makes my heart sing.

When it comes to turf maintenance and the media – no news is good news.

An Update From Scott MacCallum

But to a large degree that’s sad. Why shouldn’t the great work carried on by turf professionals in Russia, West London and the east coast of Scotland be acclaimed? It’s only when something goes pear shaped that turf professionals are named and shamed.

Had Harry Kane slipped on a loose bit of turf and missed one of his penalties; or Novak Djokovic missed a potential Championship winning point because of a dodgy bounce; or Tiger Woods saw one of his better drives land in a divot and cost him that elusive 15th Major, we would have known the names of every Head Groundsman or Course Manager involved.

Like a good referee – although I do believe the arrival of the celebrity referee is changing this – it has all gone well if no-one has noticed you.

I do know that that situation suits many turf professionals. In a previous guise I wanted to run a campaign to encourage golf club members to get to know their Course Manager, but it didn’t fly. Greenkeepers, and assume most groundsmen, don’t like their heads above the parapet.

What I would say, however, is that no matter how strong your agronomy knowledge the ability to communicate is just as important.

I remember something a friend of mine, who was Chairman of Green at Muirfield Village, in Ohio, told me. He said that their course, which plays host to Jack Nicklaus’ Memorial Tournament every year and hosted the 1987 Ryder Cup, was always in perfect condition. He also told me that their Superintendent’s degree was in politics, not agronomy.

So, face up to your biggest critic. If you can’t talk round someone who is bound to have much less subject knowledge than you maybe your next training course should be in communications not soil science.

Jacobsen Success in Oman

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Jacobsen, a Textron Golf brand, is making waves in Oman, with equipment being exclusively installed at three out of four golf clubs in Muscat, the capital. With less than 1000 registered golfers in the country, competition is fierce to attract golfers to any one course.

Ghala Golf Club

Ghala Golf Club was founded in 1971, and moved to its current site in the 1990’s. It has historically been a sand course, but it was transformed into a grass course in 2010 and is now used as the main training facility for the Oman national golf team, with many of its members learning the game at Ghala.

Russell Wilson has been the superintendent at the club for one and a half years after moving to the Middle East from Portugal in 2016. He says that recent investments have been made into the landscaping of the course; a new driving range has been built and new bunkers created, which has been carried out by the Dellanzo Group.

“At Ghala Golf Club, we have made a lot of investments to improve the quality of the golf course and to attract people to play here,” Russel said. “I have inherited a fleet of Jacobsen equipment after using another brand of machinery at my previous club in Portugal. I must say that I am very impressed with the quality and the reliability of the machinery. The grass grows for 12 months of the year in Oman, so the machinery gets a lot of use which means that it needs to be durable and it needs to perform consistently. Speaking to the other local superintendents, it seems that this is a large part of the decisions being made by clubs to purchase Jacobsen machinery.

“As well as machinery, we also offer free golf to juniors to try to grow the game of golf in Oman. This has been successful for us, and getting the younger generation engaged in playing golf is key to the future of the game. Our golf course has come a long way in the past three years, and the acquisition of Jacobsen equipment has a big part to play in the improvements made to the golf course.”

On the course:

2 x Jacobsen AR-3 rotary mowers

1 x LF550 fairway mower

1 x LF3800 fairway mower

1 x Eclipse1 greens mower

1 x Eclipse2 greens mower

2 x GP400 ride-on mower

1 x Greensaire 24 aerator

3 x Truckster utility vehicle (one with Jacobsen SprayTek).

35 x E-Z-GO RXV golf cars

Superintendent Profile

Name: Russel Wilson

Nationality: British

Number of years in industry: 20

Clubs worked at:

  • Pryors Hayes Golf Club (U.K.)
  • Scioto Country Club (USA)
  • Quinta do Lago (Portugal)
  • Amendoeira Golf Resort (Portugal)
  • Ghala Golf Club (Oman)

 Best piece of advice: Try to get experience of both warm season and cool season grasses, and it will open a world of opportunities for you.

 

Ras al Hamra Golf Club (PDO)

Ras al Hamra Golf Club, also known as PDO, was opened as a sand course in 1969 exclusively for the oil and gas workers of Petroleum Development Oman (PDO). The course is one of the oldest in the Middle East and underwent re-development in 2011, transforming it from a sand course into a grass course designed by Graham Marsh.

Brett Merrell has been the general manager at the club for six  months, and was previously the superintendent having worked on the course as Clients Representative for the re-development in 2011.

Ras al Hamra Golf Club hosts one of the oldest events in the Middle East, the Muscat Open, for 43 of the 45 years it has been running.

“We are very proud of hosting the Muscat Open at Ras al Hamra Golf Club,” Brett said. “Part of the success of hosting the competition is the fantastic team we have working on the course, and the support that we receive from Jacobsen.

The back-up and reliability of machinery is key for us out here, and that’s where we have been really pleased with the machinery we have invested in throughout the years.

“Ras al Hamra is a unique course; it has 15 greens with 1.2 hectares of turf and our tees alone total an area of 5000m2. We have double greens, so the course is very versatile, and we also offer night golf which is a major attraction for the golfers of Oman. We are always looking at ways to diversify and put Oman on the map of top golfing destinations; that’s something I would love to achieve during my time here.”

On the course:

3 x Jacobsen Greens King ride-on mowers

1 x LF550 fairway mower

2 x Groom Master bunker rakes

1 x AR-3 rotary mower

1 X Truckster XD utility vehicle with SprayTek sprayer

1 X Truckster XD utility vehicle

38 x E-Z-GO RXV golf cars

6 x Cushman Hauler vehicles

1 x Cushman Shuttle 2

1 x Cushman Shuttle 6

Superintendent Profile

Name: Brett Merrell

Nationality: Australian

Number of years in industry: 22

Clubs worked at:

  • Ipswich golf club (Australia)
  • Brookwater Golf Club (Australia)
  • Muirfield Village Golf Club (USA)
  • Harbour Town Golf Link (USA)
  • Ras al Hamra Golf Club (Oman)

Best piece of advice:

Stay true to your beliefs and you will go a long way in this industry.

 

Good To Have David Back

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Good To Have David Back: David Withers, who became one of this country’s most successful exports when he rose to the position of President and CEO with Jacobsen after 24 years with the company, has taken on the role of Managing Director of Iseki UK with the task of building a British arm for what is a very well known and respected Japanese brand.

David, for all his high flying career based in the United States, never lost either his love of his real home or contact with his British friends and associates, and being able to reignite with both sees him entering his new challenge with characteristic vigour.

He took time from building his new company infrastructure – and shouting at photocopiers and printers – to chat with Turf Matters.

Good To Have David Back

It must have been pretty full on since the decision to create Iseki (UK) towards the end of last year and your appointment as Managing Director shortly after that.

December and January was a really busy time. We had to find premises, hire people, put a computer system in place and pick up the inventory from Ransomes. It’s a big deal starting something from scratch in a very short space of time, ensuring all the legalities are in place etc, but we’ve been able to do it.

You were obviously very well aware of Iseki as a company, and their products, having worked with them while at Ransomes yourself.

Yes, I knew about the company from my time with Ransomes and Textron and that’s why I’m involved in all honesty and being able to work with a company that I wasn’t in competition with while at Textron.

Did your relationship with Ransomes assisted with the hand-over?

Very much so. The transition from Ransomes to Iseki UK was handled very well by both sides and done in a very friendly and co-operative manner. There are also five people who have transferred from Ransomes to Iseki. Our new premises are literally 400-500 yards away from Ransomes so in terms of transferring inventory it was relatively easy because we were so close.

How many staff do you have at present?

As we speak we have eight full time employees while we have three more who have agreed to join us and three temps. In total we will end up with between a dozen to 15 which should be enough to get us through this year and we’ll probably add some more after that.

Where does Iseki currently sit in what is a fairly crowded market?

It varies with tractors and mowers. We’re probably third or fourth with tractors at the moment and first or second when it comes to cut and collect mowers, which I believe are second to none when they come to build quality and performance.

What ambitions do you have for the company in the short, medium and long terms?

The task we’ve been given by our colleagues in Japan is to double business over a five year period. That’s what we are working towards and I think that it’s eminently doable. As things stand right now, golf is very important to us and local authorities are also very important to us but there is no doubt a lot of opportunity for us with contractors, homes with acreage, the bottom end of the agricultural market, so that is where we will be putting our effort. If I compare us to our colleagues in France, Germany and Spain, their sales are 50-50 on agricultural or turf tyres. For us it is probably 90% turf and 10% agricultural tyres. It’s not that the market doesn’t exist, it’s just that we haven’t focussed on it yet.

We often find we end up not doing the job for which we came into the business – Course Managers end up in front of computer screens rather than cutting greens for example. Are you looking forward to getting back to a more hands on role to the one you had latterly at Jacobsen?

Yes I am and no I’m not is the truth of it. I’ve been doing this for about four months and there are bits which I really love – out there meeting dealers, selling things etc. We’re a small team and if we’re really busy in an afternoon I’m out there picking parts something I’ve not done for many years. But then I find myself having to work a photocopier or a printer and I’m completely out of my comfort zone. It will be nice to get all the infrastructure in place so I can focus more on the business strategy side of things.

With all the experience you have gathered over the years you must be uniquely suited to your new role?

It was because of the experience and training that I picked up at Jacobsen that Iseki approached me and we started to talk about this role. To be honest it would be tough to find someone who has better experience and qualifications, based on the job I’ve done over the last 25 to 30 years.

Did you ever thing about sitting back and enjoying the fruits of your labours?

It probably took two or three months to get around the fact that I wasn’t at Jacobsen any more. I’d been there such a long time and it had been so much a part of my life. I was still waking up in the morning thinking about work but by the time I’d got the summer I was bored. There is only so much golf you can play and it was too early for me. I still feel like I’ve got something to offer. We’ve got the five year plan to double the business and I’ll see how I feel when we’ve achieved that. I’ll be edging towards 60 by then so I’ll see then what I want to do then.

So exciting times ahead?

Very much so. I have to say too that we are working with dealers but we have gaps to fill so there will be opportunities for dealers who are out there and who are interested in becoming an Iseki dealer.

Well, David, we are delighted to see you back in the UK. The industry will be better for having you back involved and we’ll just let you get back to working out how to put toner in your printer.

Get Ready

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Get Ready: The Ryder Cup is looming. Turf Matters pitches some questions to key people in the run up to the big event.

ALEJANDRO REYES
Golf Courses and Estate Manager, Le Golf National

What is the biggest compliment you have had about the venue?

I don’t know if it is the biggest compliment, but I remember one during the 2014 French Open. Sky Sports were talking about long putting on the first green, and the commentator said, “these greens are as pure as they can be.” I saw this and took a video of it with my mobile phone, which I still have to this day. I was very proud of that comment!

What will be the most rewarding thing for you regarding hosting the Ryder Cup?

I’m looking forward to Sunday afternoon of the Ryder Cup, once the last putt has been made. Everyone will be happy with the set-up and hopefully we will have a good week. The main thing is that our staff, the organisation and the players are all happy and proud of the job that we have done – that will be the most rewarding thing.

Get Ready

How do you cope with the pressures of hosting such a prestigious event?

At this point in time, I don’t have too much pressure. As I always say, I sleep very well; I don’t get under pressure easily. Any pressure I do have is usually not to do with the tournament, so I just try to enjoy every moment here with the team.

What helped you make the decision to pick Jacobsen over the other big names?

Service, tournament support and the security that we already had with Jacobsen. This course was Jacobsen since 2011, and when we were doing the bidding process for the Ryder Cup in 2015, security and trust were the biggest factors. We receive fantastic tournament support from Jacobsen every year for the French Open, and that’s what we wanted for the Ryder Cup. We were just delighted with the quality of the mowers, and we trust in them to produce top quality surfaces. For us, it was an easy choice.

What is your favourite Jacobsen machine and why?

My personal favourite is the Eclipse 2 greens mower, the 122 model (pictured left). We use 15-blade cutting units, and I really like the groomer attachment. We are also able to easily adjust the frequency of cut with just one button, and the reliability is fantastic- great mower.

I am also a big fan of the Jacobsen fairway mowers. We are going to have the new SLF530 super lightweight fairway mowers for the Ryder Cup; I am impressed with what I have seen so far and the team is looking forward to mowing with them this summer.

What has been your career’s biggest challenge before you came to Le Golf National?

Without a doubt, it was when I was 25 years old. I got my first golf course superintendent position at a Jack Nicklaus signature course in the south of Spain. I had a lot of education and experience, but it was a huge challenge. It’s hard when you are so young and you have to make your own decisions for the first time, that was a lot of pressure! Managing a team for the first time was difficult as well, it’s very easy to make mistakes when you lack experience of management, but it was a great learning curve and it made me a better person for it.

Are you keeping the blanket cut or going back to the diamond cut on the fairways for the Ryder Cup?

We are going to cut the fairways all one way.

It will probably be tee to green.

PAUL ARMITAGE
General Manager, Le Golf National

What brought you to Le Golf National and how long have you been here?

I got the job at Le Golf National in May 2014, and started in September 2014. When I saw this job come up, I couldn’t let the opportunity pass me by, so I decided to apply for it; it’s the kind of job that comes up once in a blue moon. I’ve been working in France for more than 20 years now, mainly in the golf industry. This role seemed like a natural career progression, and the prospect of being involved in hosting the 2018 Ryder Cup, and the Olympic golf competition in 2024 is very exciting.

Biggest challenge you’ve faced during your time here and how did you overcome it?

The biggest challenge was to change the culture and the mindset of the club. Le Golf National is 25 years old now, and there were a lot of habits and routines to shake up when I arrived. I wanted to focus the staff on the fact that we are a Ryder Cup destination, the fact that our customers expect high standards and the fact that we have one of the best golf courses in the world. I needed them to realise that we had to achieve those high standards every single day.

What does it mean to Le Golf National and to France to be hosting the Ryder Cup this year?

For Le Golf National, it’s an honour and a privilege to be hosting the Ryder Cup. However, without the tenacity of the French Golf Federation throughout the bidding process and all the way now, we couldn’t do it alone, so all credit must go to them. For the country, it is a huge deal. Pascal Grizot, who is the president of the France 2018 Ryder Cup committee did a fantastic job of accomplishing his vision of bringing the Ryder Cup to France and gaining support from the government as well as local support. Pascal made it into a nationwide bid. You can feel the excitement in the media around the event. With the announcement of Tiger Woods as the US team vice-captain, there’s an even bigger buzz, and the enormity of the event really hits home. It’s very exciting, and a huge honour to be involved.

What is the best piece of advice you could give to anyone wanting to become a General Manager at a golf club?

You must love people. It’s not enough to be a passionate golfer, you must have the customer service skills and the ideas and drive to grow the business. It’s important to communicate well with staff, and to motivate them, and it also helps to take time out to speak with customers and ask if they’ve enjoyed their experience.

How does your relationship with Jacobsen benefit the club? What is your attitude when it comes to turf maintenance equipment?

We have a very long and happy relationship with Jacobsen; we have used the brand at Le Golf National for a very long time. To be able to keep the agreement in place, and develop it even more, throughout the Ryder Cup is a huge bonus for us. The golf course is the most important thing, and if you look at some of the remarks on social networks, the standard of the greens, tees and fairways comes out on top, and is commended time and time again. Without the correct resources, we can’t do that. The turf maintenance equipment is key, and we are very happy with the Jacobsen kit, and so are the greenkeeping team we have here.

Can you describe a typical day for a General Manager?

No. Every day is different. That’s what makes it so much fun. At Le Golf National, we have three different courses, which offer a diverse offering to our customers. In turn, there is a lot of variety and different aspects to my job. With the Ryder Cup, the 2024 Olympic Games, the French Open, Paris Legends, and other events like that, it adds another dimension, so no two days are the same!

What do you do when you’re not working?

I love eating, sleeping, drinking red wine, spending time with my family, and cooking!

What’s your favourite Ryder Cup moment?

The miracle at Medina. I got to the golf course early on Sunday morning, slightly depressed about the scores and the task Europe faced. However, there was something about the golf course that morning – it was chilly, windy, and there was nobody there. There weren’t many Americans there, and everybody was supporting Europe. To experience that day at Medina and see that European team turn things around and win the Ryder Cup was amazing.