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Commending dealers who do more

March 9, 2020/in News, Press Release/by Izzy Cutler

Commending dealers who do more: Reesink Turfcare recognised its dealers at its annual Aftermarket Dealer Awards ceremony, which was held in February. Recognising an overall Dealer of the Year for ‘Excellence in Customer Support’ alongside Outstanding Performance in Service, Skills and Parts, the awards acknowledge the top performers in customer service across Reesink’s UK dealer […]

Quadraplay solves worm cast issues

March 9, 2020/in Machinery, News, Press Release/by Lucy Nicholls

Quadraplay solves worm cast issues: The removal of Carbendazim from the groundcare market meant that St Albans School needed an alternative solution to combating worm casts and they found exactly what they were looking for in the SISIS Quadraplay. Ian Smith, turf consultant for St Albans School, Woollam Trust Playing Fields, has long been tending […]

Commending dealers who do more

March 9, 2020/in News, Press Release/by Izzy Cutler

Quadraplay solves worm cast issues

March 9, 2020/in Machinery, News, Press Release/by Lucy Nicholls

Full Sized Blog Element (Big Preview Pic)

Commending dealers who do more

March 9, 2020/in News, Press Release/by Izzy Cutler

Commending dealers who do more: Reesink Turfcare recognised its dealers at its annual Aftermarket Dealer Awards ceremony, which was held in February.

Recognising an overall Dealer of the Year for ‘Excellence in Customer Support’ alongside Outstanding Performance in Service, Skills and Parts, the awards acknowledge the top performers in customer service across Reesink’s UK dealer network and are a huge achievement.

Commending dealers who do more

The much-coveted Dealer of the Year Award for Excellence in Customer Support is awarded to Lloyd Ltd. While Cheshire Turf Machinery in Stockport was awarded for Outstanding Service, Lloyd Ltd for Outstanding Skills and Revill Mowers in Gloucestershire for Outstanding Parts.

David Jackman, Reesink’s operations manager, says: “As a distributor, we are focussed on the way we communicate with our customers and the way we deal with customer support. It’s why we work closely with our dealers and delight in awarding those who do more to offer the very best in customer service.”

Reflecting on the win, groundcare service manager Glen McVittie at Lloyd Ltd, says: “Winning these awards is a real reflection of our team and their hard work. At Lloyd Ltd, we are committed to both investing in our staff to realise their full potential and offering our customers the best possible service and results. We are thrilled to have had that recognised by Reesink and to have come away with the top prize for Dealer of the Year and the award for Skills.”

Runners up in the categories are The Mowershop in Northamptonshire for Service, Oliver Landpower in Hertfordshire for Skills, RedTech Machinery in Coventry for Parts and Cheshire Turf Machinery for Excellence in Customer Support.

Reesink awards those dealers achieving the best scores in keeping with its Service Level Agreement (SLA), which benchmarks great customer service. Rated on quarterly Key Performance Indicators (KPI), within each of the three sections, the Dealer of the Year Award combines the KPI scores from all three.

David explains more about the scheme: “Over the years, we have continued to invest in our customer service and especially so in our after sales offering. One of the ways we showcase to our customers the quality of Reesink’s service is through our Service Level Agreement, which is adopted by all our Authorised Service and Dealer Locations. With this, customers can be sure that our excellent dealer network reflects Reesink’s core customer service standards, goals and considerations, and these awards are further proof of that.”

Mark Woodward, service director at Cheshire Turf Machinery, says: “By committing to following Reesink UK’s service level agreement, our service department has been elevated to the next level. To see the result of that acknowledged by winning the award for Service and finishing as the runner up for Dealer of the Year is extremely pleasing and a strong testament to the hard work of our after sales team.”

As a leading UK distributor of top turfcare brands, delivering excellence on all fronts, and particularly when it comes to customer service, is paramount to Reesink – and doing so with all its business partners is vital, concludes David: “Over the years, we have continued to invest in our customer service and especially so in our after sales offering and to see that represented by the dealers so brilliantly means we are achieving in our goal to keep on improving the overall experience for all our customers.”

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Quadraplay solves worm cast issues

March 9, 2020/in Machinery, News, Press Release/by Lucy Nicholls

Quadraplay solves worm cast issues: The removal of Carbendazim from the groundcare market meant that St Albans School needed an alternative solution to combating worm casts and they found exactly what they were looking for in the SISIS Quadraplay.

Ian Smith, turf consultant for St Albans School, Woollam Trust Playing Fields, has long been tending to the outstanding facilities which includes 23 winter pitches for rugby and football, an all-weather hockey pitch and 8 cricket squares. The Woollam Groundstaff team have established a glowing reputation for producing the quality playing surfaces that play host to the school’s exceptional sporting teams.

Quadraplay solves worm cast issues

Ever the perfectionist, Ian was concerned when they were unable to continue spraying the field with Carbendazim – a fungicide which deters worms from entering treated soil.

“Worm casting was starting to become a problem again after the loss of Carbendazim, so I started asking various groundstaff in the area their thoughts on finding a solution,” he said.

“Mark Rolph, who is now part of our team at Woollam’s, informed me how effective the SISIS Quadraplay had been for him at his previous job and in addition to this, Keith Kent former Head Groundsman at Twickenham Stadium also recommended it.

“We thought we’d give it a try and it has been absolutely brilliant for us.”

The SISIS Quadraplay multiple-purpose, single-pass maintenance incorporates a mounted frame for up to four implements such as grooming rakes, spikers, slitters, rollers and brushes. The implements can be fitted to the mainframe in any order and can be independently adjusted to achieve the desired effect. Compact, robust, versatile and with the ability to carry out up to four operations simultaneously the Quadraplay makes life a lot easier for many groundsmen.

Regular use of the SISIS Quadraplay combined with a top layer of sand dressing has worked wonders according to Ian.

Quadraplay solves worm cast issues

“We had been encouraged to keep sand dressing our pitches, so every year 60 tons per pitch is applied and we have been doing this for past 20 years. This on top of sand amelioration during construction has led to a root zone that is a 70/30 sand soil mix. If it was just clay then it would seal in wet weather and would become unplayable for long periods.

“The sand dressing has stopped the surface from capping off and means that the worm casts now contain a lot of sand. This means that they are broken up and spread evenly by the slitter, spring tines and brush when the Quadraplay is used.

“I have been surprised at just how effective the Quadraplay has been – the surface levels are better than I was expecting, and the presentation is good. Considering the amount of rain we have had this year the pitches are not laid with water either and this is probably down to the Quadraplay keeping the surface nice and open.”

For further information or a no obligation demonstration, please contact SISIS on 01332 824 777 or visit www.sisis.com

For more news, reviews and insightful views, you can follow SISIS on Twitter and Instagram @SISISMachinery and like the company’s Facebook page – www.facebook.com/SISISMachinery. You can also view the latest SISIS videos by visiting www.youtube.com/SISISMachinery

For the latest industry news visit turfmatters.co.uk/news

Get all of the big headlines, pictures, opinions and videos on stories that matter to you.

Follow us on Twitter and Instagram for fun, fresh and engaging content.

You can also find us on Facebook for more of your must-see news, features, videos and pictures from Turf Matters.

Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

Commending dealers who do more

Quadraplay solves worm cast issues

Commending dealers who do more

Quadraplay solves worm cast issues

Full Sized Blog Element (Big Preview Pic)

Commending dealers who do more

Commending dealers who do more: Reesink Turfcare recognised its dealers at its annual Aftermarket Dealer Awards ceremony, which was held in February.

Quadraplay solves worm cast issues

Quadraplay solves worm cast issues: The removal of Carbendazim from the groundcare market meant that St Albans School needed an alternative solution to combating worm casts and they found exactly what they were looking for in the SISIS Quadraplay.

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