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Vincent Tractors attain gold plus status

January 9, 2020/in Machinery, Press Release/by Matthew Hodge

Vincent Tractors attain gold plus status: Vincent Tractors & Plant, has been awarded Gold Plus for Kubota Dealer Service Excellence. Now in its 53rd year in business, Vincent Tractors & Plant, a family owned machinery dealer with branches in Fraddon, Holsworthy and Smithaleigh, near Ivybridge, is the only full line dealership in the country to […]

Groundsman’s near miss

January 9, 2020/in Industry News, News, Press Release/by External Source

Groundsman’s near miss: A groundsman was almost struck as he replaced divets halfway through a race during one of Musselburgh Racecourse’s biggest days of the year. The ‘near-miss’ incident occurred during the Edinburgh Cup in September when groundstaff had been warned to remember the main race of the day would see the runners go round the […]

Vincent Tractors attain gold plus status

January 9, 2020/in Machinery, Press Release/by Matthew Hodge

Groundsman’s near miss

January 9, 2020/in Industry News, News, Press Release/by External Source

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Vincent Tractors attain gold plus status

January 9, 2020/in Machinery, Press Release/by Matthew Hodge

Vincent Tractors attain gold plus status: Vincent Tractors & Plant, has been awarded Gold Plus for Kubota Dealer Service Excellence.

Now in its 53^rd year in business, Vincent Tractors & Plant, a family owned machinery dealer with branches in Fraddon, Holsworthy and Smithaleigh, near Ivybridge, is the only full line dealership in the country to achieve this status.

The awards, which are assessed and presented every two years by Kubota, are based on dealer equipment, facilities, commitment to training and, most importantly, customer service.

The Kubota customer satisfaction survey is submitted to customers after every product sold and is used to rate the service department of every Kubota dealer.

“This fantastic achievement reflects our team’s hard work and ‘customer first’ commitment“, remarked Paul Vincent, Vincent Tractors & Plant managing director.

“I would like to thank all the team at Vincent Tractors & Plant for their diligence and dedication. The industry is going through tremendous change and we are working hard to innovate to ensure we can meet and exceed our customers’ requirements and expectations.

“Not all the team are able to be here today to receive this award but I’m happy to do it on their behalf. It’s been a real team effort across all three depots to achieve this level of service!”

Rob Wilkins, Kubota’s regional service manager, remarked, “I have been working with Vincent’s for a number of years now and in last five years they have raised the bar with regards to the level of service they offer to their customer as well as their commitment to their own team. We have had our challenges but we have worked together to resolve them.”

Full line Kubota dealerships supply and service agricultural tractors and implements and Kverneland implements, compact tractors and ride on mowers as well as the construction range of excavators, loaders and tracked dumpers.

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Groundsman’s near miss

January 9, 2020/in Industry News, News, Press Release/by External Source

Groundsman’s near miss: A groundsman was almost struck as he replaced divets halfway through a race during one of Musselburgh Racecourse’s biggest days of the year.

The ‘near-miss’ incident occurred during the Edinburgh Cup in September when groundstaff had been warned to remember the main race of the day would see the runners go round the course twice over the two-mile event.

However, it appeared one of the workers forgot and was still replacing divets on the ground when the horses came round the bend towards him.

It was only when he heard jockeys shouting at him to get out of the way that he managed to duck under the barriers to safety.

Bill Farnsworth, racecourse general manager, said a stewards inquiry was launched after the incident and the British Horseracing Authority investigated ruling that all protocol had been followed by the racecourse itself.

The incident came to light at a meeting of Musselburgh Racing Associated Committee this week.

Mr Farnsworth said: “The Edinburgh Cup is a two-mile race and our head groundsman warned all the groundstaff to remember they go round twice.

“One of the groundsmen went out and obviously forgot it was a two-mile race.

“He was busy knocking in the divets as horses came around the bend and jockeys had to shout at him.

“He ducked off the track, it was a ‘near miss’.”

He added that a similar incident at Ascot in November had seen that course fined nearly £4,000 by the British Horseracing Authority for not following the proper protocol before the race.

Mr Farnsworth said: “The sport needs to decide if it is safe for people to get on track during racing, it is weighing up the benefit of repairing the track with the risk. There is always a risk of human error.”

A spokesman for the British Horseracing Authority confirmed it had carried out an investigation into the incident during the Edinburgh Cup, adding: “No further action was required.”

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For the latest industry news visit turfmatters.co.uk/news

Get all of the big headlines, pictures, opinions and videos on stories that matter to you.

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Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

Vincent Tractors attain gold plus status

Groundsman’s near miss

Vincent Tractors attain gold plus status

Groundsman’s near miss

Full Sized Blog Element (Big Preview Pic)

Vincent Tractors attain gold plus status

Vincent Tractors attain gold plus status: Vincent Tractors & Plant, has been awarded Gold Plus for Kubota Dealer Service Excellence.

Groundsman’s near miss

Groundsman’s near miss: A groundsman was almost struck as he replaced divets halfway through a race during one of Musselburgh Racecourse’s biggest days of the year.

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