Blog Elements - Turf Matters

Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

Reesink Award Winners Announced

July 30, 2018/in Events, News, Press Release/by Rosie Duckworth

Reesink Award Winners Announced: Reesink Turfcare is delighted to announce the winners of its Aftermarket Dealer Awards. The awards recognise Outstanding Performances in the three areas of Service, Parts and Skills, as well as recognising an overall Dealer of the Year for ‘Excellence in Customer Support’. In keeping with its Service Level Agreement (SLA), which benchmarks […]

Disease Management Trials

July 30, 2018/in News, Press Release/by Hannah Wilson

Disease Management Trials: This year’s STRI Research event will see Bayer continuing its study into disease prevention in pursuit of the best programme for tackling Microdochium Patch in light of recent losses to curative chemistry. Dr Colin Mumford, Bayer technical manager, explains that the new research will build on results from last season’s set of trials, […]

Reesink Award Winners Announced

July 30, 2018/in Events, News, Press Release/by Rosie Duckworth

Disease Management Trials

July 30, 2018/in News, Press Release/by Hannah Wilson

Full Sized Blog Element (Big Preview Pic)

Reesink Award Winners Announced

July 30, 2018/in Events, News, Press Release/by Rosie Duckworth

In keeping with its Service Level Agreement (SLA), which benchmarks great customer service, Reesink awards those dealers achieving the best scores, rated on quarterly Key Performance Indicators (KPI), within each of the three sections, while the Dealer of the Year Award combines the KPI scores from all three.

The winners are: Outstanding Performance in Service goes to Redtech in Coventry, while Lloyd Ltd in Carlisle excelled in Skills, and Revill Mowers in Gloucestershire in Parts. The coveted Dealer of the Year award has two joint winners: Cheshire Turf Machinery in Stockport and Revill Mowers in Gloucestershire.

The runners-up are: Russells Groundcare in Yorkshire for both Parts and Service, and Oliver Landpower in Kings Langley for Skills.

Ever since Reesink adopted the principles of a customer service level agreement to set a baseline standard for after-sales customer support in 2015, its strategy has been to ensure that it delivers strong customer service with all its business partners, says David Jackman, Reesink’s aftermarket manager: “We’re looking to continually improve on our customer experience after a sale completes, and our Service Level Agreement outlines the core customer service standards, goals and considerations adopted by all our Authorised Service and Dealer Locations, which helps to earn the loyalty of our customers.

“Part of this extensive remit are the awards, which give us a standard set of common goals, targets and values that can be shared and promoted to the end user, benefitting customer retention and business growth across our dealer network. As we expected it would be, this has been met with great enthusiasm by our dedicated dealers and has done a fantastic job of driving the aftermarket business forward.

“We’re delighted to be able to recognise the winners and runners-up of these awards, which not only provide a snapshot of each dealers’ performance with us but also our support for them. Overall, the major benefit of this process is the benefit it brings to the end customer, which is what we’re all in it for.”

And it’s certainly an approach that has worked with Reesink having been recognised by The Toro Company for its outstanding performance in Parts, Service and Technical Training in the past.

For more information, visit: reesinkturfcare.co.uk

For the latest industry news visit turfmatters.co.uk/news

Get all of the big headlines, pictures, opinions and videos on stories that matter to you.

You can also find us on Facebook for more of your must-see news, features, videos and pictures from Turf Matters.

Disease Management Trials

July 30, 2018/in News, Press Release/by Hannah Wilson

Dr Colin Mumford, Bayer technical manager, explains that the new research will build on results from last season’s set of trials, that showed preventative options outshone curatives.

“This year the aim is to reinforce these findings and see how we can improve on current disease management programmes, with alternative and new products, as well as different application rates and timings.

“A variety of different fungicides will be put to the test, including Exteris® Stressgard® and Dedicate®, alongside a number of plant health promoting products, from two of our main distributors, Headland Amenity and Rigby Taylor,” he says.

“Once again, we’ll be testing the Microdochium Patch cover, colour and quality of the turf, with a variety of programmes including preventative fungicides, plant health products, and the last remaining curative options that mimic a more traditional approach.”

He points out that the conditions this year could be quite different to the low disease threat experienced by the STRI last season. “The turf has taken a bashing this summer, with prolonged periods of high temperatures and strong sunlight, so it’ll be very interesting to see how the turf fairs with a stressful start to the disease season.”

The trials are due to start in late August, to pre-condition the turf for improved health, and should run until spring 2019, to see if there is any effect on green-up ahead of the key playing season.

Colin explains that during the event, along with representatives from Headland Amenity and Rigby Taylor, the Bayer team will present on each of the combinations being applied to the plots, their regularity and the expected outcomes.

For more information, please visit www.environmentalscience.bayer.co.uk, Headland Amenity www.headlandamenity.com or Rigby Taylor www.rigbytaylor.com

For the latest industry news visit turfmatters.co.uk/news

Get all of the big headlines, pictures, opinions and videos on stories that matter to you.

You can also find us on Facebook for more of your must-see news, features, videos and pictures from Turf Matters.

Half Sized Blog Element (Single Author Style)

Half Sized Blog Element (Multi Author Style)

Reesink Award Winners Announced

Disease Management Trials

Reesink Award Winners Announced

Disease Management Trials

Full Sized Blog Element (Big Preview Pic)

Reesink Award Winners Announced

Disease Management Trials

RESOURCES

CONTACT

CONNECT